Cisco WebEx Meetings Server User Guide Release 2.0
Signing In to WebEx Assistant
Download this chapter
Signing In to WebEx AssistantSigning In to WebEx Assistant
Download the complete book
Cisco WebEx Meetings Server User Guide Release 2.0 Cisco WebEx Meetings Server User Guide Release 2.0 (PDF - 3 MB)
 Feedback

Signing In to WebEx Assistant

Use WebEx Assistant to quickly start or schedule meetings, and set up or change your WebEx account settings without going to your Cisco WebEx site.

Signing In to WebEx Assistant

Before You Begin

Make sure WebEx Productivity Tools is installed on your desktop. Your administrator may have "pushed" the WebEx Productivity Tools to your desktop.

Procedure
    Step 1   From the Start menu, select Start > Programs > WebEx > Productivity Tools > WebEx Assistant.

    The WebEx Assistant dialog box displays. If you previously signed in to WebEx Assistant, the WebEx site URL you were using is displayed in the Current site is field at the top of the dialog box.

    Step 2   (Optional)If you used the Mozilla FireFox or Google Chrome browsers to access your Cisco WebEx site and download Productivity Tools, do one of the following:
    • Enter your on-premises Cisco WebEx Meetings Server site URL and select Next.
    • Select Sign in to WebEx in the cloud to sign in to a Cisco WebEx site in the cloud, such as a Cisco WebEx Meetings or a WebEx centers site.
    Step 3   (Optional)Select the Pencil icon next to the Current site field to switch to a different WebEx site. To enter a new WebEx site URL, do one of the following:
    • Enter an on-premises Cisco WebEx Meetings Server site URL and select Next.
    • Select Sign in to WebEx in the cloud to sign in to a Cisco WebEx site in the cloud, such as a Cisco WebEx Meetings or a WebEx centers site.
    Step 4   Enter the email address and password for your WebEx account.
    • For LDAP Cisco WebEx sites, enter your company email address and password.
    • For Single Sign-On (SSO) Cisco WebEx sites, your company sign-in dialog displays for you to enter your username and password.
    Step 5   Select Sign In.
    Step 6   To determine which WebEx site you are signed in to:
    1. Right-click the WebEx Assistant icon on the taskbar and select WebEx Settings....
    2. Select the Account tab.

      The Account Information section displays the WebEx site you are signed in to. Some Cisco WebEx sites let you change your password or switch to a different Cisco WebEx site from the Account tab. If you make changes, select Refresh to update the displayed information.

    Step 7   To sign out of WebEx Assistant, right-click the WebEx Assistant icon on the taskbar and select Sign Out.

    Signing In to WebEx Assistant Using Single Sign-On

    Typically you sign in to your WebEx site using your email address and password. However, if your administrator requires that you use single sign-on—that is, sign in through your corporate website, you use a different sign-in process, provided by your company.

    Before You Begin

    Make sure that WebEx Productivity Tools are installed. Your administrator may have "pushed" this application out to you. If not, you can download it from the Downloads page on your WebEx site.

    The Productivity Tools download page also displays instructions for signing in to the Productivity Tools. Take a note of the URL because you will need it for signing in to WebEx Assistant.

    Procedure
      Step 1   Do one of the following:
      • Select Sign in using single sign-on.

        If you don't see the option, enter the email address associated with your WebEx account. Once the system verifies that you can use single sign-on, the option appears.

      • Select Sign in using corporate website.
      Step 2   Enter the URL for your WebEx site.

      You are redirected to your corporate website.

      Step 3   Enter the required information to sign in on the page.

      Switching Sites

      This task describes how to switch between multiple Cisco WebEx sites.

      Before You Begin
      • To use the Switch Site feature, make sure you have an account on at least one Cisco WebEx Meetings Server site and one Cisco WebEx site in the cloud, or multiple accounts on Cisco WebEx sites in the cloud.
      • The email address and password assigned for a Cisco WebEx Meetings Server site must match at least one Cisco WebEx site in the cloud.
      • Switch Site is only available if your administrator has enabled the Cloud feature to allow users to sign in the Cisco WebEx in the cloud accounts from WebEx Productivity Tools.
      Procedure
        Step 1   Sign in to WebEx Assistant using a multi-site account.

        The WebEx Assistant dialog box displays.

        Step 2   Right-click the WebEx Assistant icon in the taskbar and select Switch Site...

        The available sites display on the WebEx Assistant dialog box. The Cisco WebEx site you are currently using is listed as Signed in.

        Step 3   Select Sign in next to the site you want to use.

        Depending on the selected site, you may be required to temporarily close Microsoft Outlook to complete the switch.

        Note   

        If required, enter a password, and then select Sign in.

        Starting an Instant Meeting with WebEx Assistant


        Tip

        Once you are signed in to WebEx Assistant, you can start an instant meeting by selecting Meet Now from the WebEx Assistant icon on the taskbar or the WebEx toolbar in Microsoft Outlook.

        Before You Begin
        • Make sure WebEx Productivity Tools is installed on your desktop. Your administrator may have "pushed" the WebEx Productivity Tools to your desktop.
        • Sign in to WebEx Assistant.
        • On the Meetings tab of the WebEx Settings dialog box, you can select the Let me change the meeting topic and password when the meeting starts check box if you want to override the topic (What) or password Meet Now settings for each instant meeting.
        Procedure
          Step 1   Right-click the WebEx Assistant icon on the taskbar and select Meet Now.

          Depending on your WebEx Settings, a dialog box requesting meeting-specific information or the Quick Start page appears.

          Step 2   (Optional)If you checked the Let me change the meeting topic and password when the meeting starts check box on the WebEx Setting dialog box, enter a topic in the What field and a one-time meeting password for this instant meeting. Then select Meet Now.

          The Quick Start page appears.

          Step 3   There are two ways to invite people to join your meeting:
          • The Meet Now function sends an email invitation for you to forward to invitees.
          • Select Invite & Remind on the Quick Start page. On the Email tab, enter the email addresses for invitees, and then select Send.
          Related Tasks

          Starting a Meeting From Your Instant Messenger

          After you install WebEx Productivity Tools, a WebEx tab displays whenever you start a chat from your supported instant messenger client. Select the relevant option to start a meeting or invite people to your WebEx meeting.

          Before You Begin

          This release of Cisco WebEx Productivity Tools integrates with the following instant messenger clients:

          • Lync 2010 (32-bit)
          • Lync 2013 (32-bit)
          • Microsoft Office Communicator 2007
          • Microsoft Office Communicator 2007 R2
          Procedure
            Step 1   Open your instant messenger client and select a user from the roster. A chat window opens with a WebEx tab on the top.
            Step 2   To start a meeting, select the Start Meeting button on your WebEx tab.

            Cisco WebEx Meetings launches.

            Step 3   To invite a user to your meeting, select the user from your IM roster. A chat window opens with a WebEx tab on the top.
            Step 4   Select Invite to Meeting from the WebEx tab. The meeting link is sent to the user.
            Note    If you already started a WebEx meeting from another interface, such as the website or the Outlook integration, you can still invite users from your instant messenger client by selecting them from your IM roster and using the Invite to Meeting button.

            Scheduling a Meeting with WebEx Assistant

            Before You Begin
            • Make sure WebEx Productivity Tools is installed on your desktop. Your administrator may have "pushed" the WebEx Productivity Tools to your desktop.
            • Sign in to WebEx Assistant.
            Procedure
              Step 1   Right-click the WebEx Assistant icon on the taskbar and select Schedule a Meeting.

              A Microsoft Outlook appointment form opens. If you haven't installed Outlook, WebEx will open the schedule meeting page.

              Step 2   Enter your meeting details, such as the meeting subject, start and end times, and invitees.
              Step 3   Select Add WebEx Meeting from the WebEx toolbar.

              The WebEx Settings dialog box appears.

              Step 4   (Optional)If you want to include a meeting password, enter it in the Meeting Information section.
              Step 5   If you want to grant other users the permission to start your meeting on your behalf, select the Alternate Host tab and select them from the list.
              Step 6   Select OK to close the WebEx Settings dialog box.

              WebEx information displays in your Microsoft Outlook appointment form.

              Step 7   Select Send to save your meeting information and send updates to invitees.

              Scheduling a Personal Conference Meeting with WebEx Assistant

              Before You Begin
              • Make sure WebEx Productivity Tools is installed on your desktop. Your administrator may have "pushed" the WebEx Productivity Tools to your desktop.
              • Sign in to WebEx Assistant.
              • You cannot assign an Alternate Host for a Personal Conference meeting.
              Procedure
                Step 1   Right-click the WebEx Assistant icon on the taskbar and select Schedule a Meeting.

                A Microsoft Outlook appointment form opens. If you haven't installed Microsoft Outlook, WebEx will open the schedule meeting page.

                Step 2   Enter your meeting details, such as the meeting subject, start and end times, and invitees.
                Step 3   Select Add WebEx Meeting from the WebEx toolbar.

                The WebEx Settings dialog box appears.

                Step 4   On the Audio Conference tab, select either WebEx Audio or a Personal Conference account.
                Step 5   (Optional)If you select Personal Conferencing as your Audio Connection before you create a host PIN and Personal Conference account, the system asks you to do the following:
                1. Select View Audio Options on the Personal Conference Account Required message box. If you select Cancel, the Audio Connection setting returns to WebEx Audio and you can continue to schedule a WebEx Audio meeting.
                2. On the My Account page, go to the My Audio Connection Options section.
                3. Select Personal Conferencing.
                4. Enter a 4-digit host PIN.
                5. Select Save PIN and Generate Account.
                6. On the WebEx Settings dialog box, select Cancel to close the dialog box.
                7. Close the Microsoft Outlook appointment form.
                8. Return to Step 1 to schedule the Personal Conference meeting again.
                Step 6   Select OK to close the WebEx Settings dialog box.

                WebEx information displays in your Microsoft Outlook appointment form.

                Step 7   Select Send to save your meeting information and send meeting invitations to invitees.

                The scheduled meeting displays in your Outlook calendar and the list of meetings on your Cisco WebEx site.

                Related Tasks

                Installing WebEx Productivity Tools

                Before installing WebEx Productivity Tools, ensure that your computer meets the following minimum system requirements:
                • Intel Core2 Duo CPU 2.XXX GHz or AMD processor (2GB of RAM recommended)
                • JavaScript and cookies enabled in the browser
                • Supported operating systems and browsers

                Note

                For the latest end-user system requirements, including supported operating systems and browsers, see the FAQs at http:/​/​www.cisco.com/​en/​US/​products/​ps12732/​products_​user_​guide_​list.html.

                Procedure
                  Step 1   Sign in to your WebEx site.

                  The Meetings page appears.

                  Note   

                  If you are having sign in issues, make sure that cookies are enabled in your browser. You cannot sign in to Cisco WebEx if cookies are disabled.

                  Step 2   In the top navigation, select Downloads.
                  Note   

                  The Downloads option is only available if your administrator has enabled it.

                  Step 3   Under Productivity Tools, select Download.

                  The File Download dialog box appears.

                  Step 4   (Optional)Save the installation program (with the extension .msi) to your computer.
                  Step 5   Run the installation file and follow the instructions.

                  After the installation completes, sign in to your WebEx account when prompted, and check your settings in the WebEx Settings dialog box.

                  Step 6   (Optional)If the download does not start automatically, select the click here to download link. Run the installation file and follow the instructions.
                  Related Information

                  Opening the WebEx Settings Dialog Box

                  You can open the WebEx Settings dialog box from various access points.

                  From Do this

                  The Start menu

                  Click Start > Programs > WebEx > Productivity Tools > WebEx Settings

                  Microsoft Outlook

                  In the WebEx menu, select Schedule Meeting > WebEx Settings.
                  Note    This example uses Microsoft Outlook 2010. The actual procedure may differ depending on your version of Outlook.

                  WebEx Assistant icon in the taskbar

                  In the taskbar, right-click the WebEx Assistant icon and choose WebEx Settings

                  Related Information

                  Setting Up WebEx Productivity Tools

                  Procedure
                    Step 1   Open the WebEx Settings dialog box.
                    Step 2   Select the Account tab.

                    From this tab, you can do the following:

                    • If applicable, select Change password to update your WebEx password.
                    • Select Update Regional Preferences to update your time zone, language, or locale on the My Account page. Select Update to save your changes, and then return to the WebEx Settings dialog box.
                      Note   

                      The Time Zone setting determines the time of a WebEx meeting after the meeting is successfully scheduled. The Locale setting determines the format for the time, date, currency and phone numbers displayed on the Meetings page, and the email invitations and notification messages.

                    • Select Refresh to see the most recent changes to your WebEx site.
                    Step 3   Select Apply to apply any changes.
                    Step 4   Select the Meetings tab.
                    Step 5   Select Set meeting preferences to define your default Meet Now Settings (on the My Account page) for your instant meetings. Select Update to save your changes, and then return to the WebEx Settings dialog box.
                    Step 6   (Optional)If you want the option to change your meeting topic and password before your instant meeting starts, check the provided option.
                    Step 7   Select OK to close the WebEx Settings dialog box.
                    Related Information

                    Uninstalling WebEx Productivity Tools

                    This task describes how to uninstall WebEx Productivity Tools from the Windows Start menu. You can uninstall Productivity Tools at any time. Uninstalling Productivity Tools removes all Productivity Tools and shortcuts from your computer.


                    Tip

                    You can also uninstall Productivity Tools from the Windows Add/Remove Programs option.

                    Procedure
                      Step 1   Click Start > Programs> WebEx > Productivity Tools > Uninstall.
                      Step 2   Click Yes to confirm that you want to uninstall WebEx Productivity Tools.