This document describes a problem encountered when you set up Cisco Jabber for Windows in order to access Voicemail messages, and offers a solution to the problem.
There are no specific requirements for this document.
The information in this document is based on these software and hardware versions:
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
At times, you might have Jabber set up for users to enter their UC credentials. In order to manually enter credentials on Jabber, navigate to File > Options > Phone accounts > Voicemail. Once you populate the Username and Password fields and click Apply, a spinning circle displays, and you never receive a success or failure message.
If the authentication message in Jabber for Windows continues to spin endlessly, open UC and complete these steps:
Revision | Publish Date | Comments |
---|---|---|
1.0 |
23-Sep-2013
|
Initial Release |