Webex Workforce Optimization
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产品手册和产品信息
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版本和兼容性
- 2021 Release Notes: Cisco Webex WFO for Deployments with New WFM (PDF - 100 KB)
- 2021 Release Notes: Cisco Webex WFO for Deployments with New WFM (PDF - 334 KB)
- Cisco Webex WFO Release Notes for Cloud Deployments (PDF - 168 KB)
版本说明
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设计
- Cisco Webex WFO Cloud Design Guide (PDF - 2 MB)
设计指南
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安装和升级
- Cisco Webex WFO Install-Design Guide with New WFM (PDF - 2 MB)
- Cisco Webex WFO Installation Guide for Hybrid Cloud Deployments (PDF - 2 MB)
- Cisco Webex WFO Installation Guide for Cloud Deployments (PDF - 1 MB)
安装和升级指南
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维护和运行
- Webex WFO User Guide with New WFM (PDF - 7 MB)
- Cisco Webex WFO-WFM API Reference Guide (PDF - 2 MB)
- Webex WFO Unified CCE Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO Unified CCX Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO and Webex Contact Center Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO Integration Guide for Cisco Webex Contact Center (PDF - 1 MB)
- Cisco Webex WFO Data Import Export Reference Guide (PDF - 1 MB)
- Cisco Webex WFO API Reference Guide (PDF - 2 MB)
- Cisco Webex WFO User Guide (PDF - 10 MB)
- Cisco Webex WFO Getting Started Guide (PDF - 531 KB)
最终用户指南
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