Partner Experience (PX) Cloud
Your digital gateway to partner and customer success.
What is PX Cloud?
The Partner Experience Cloud (PX Cloud) is a digital platform that connects you with your customers and Cisco.
When you sell Success Tracks, you will automatically get access to PX Cloud, a single pane of glass visibility into your customers’ CX Cloud experience.
Outcomes with PX Cloud
Help your customers achieve their business outcomes faster
Extend and scale your offers
Find opportunities to offer and monetize high-margin services across the lifecycle
Harness the power of data
Use business and technology insights to provide an exceptional customer experience
Upskill your teams
Leverage curated learning experiences from formal training to partner communities
Deepen your customer engagements
Build stronger relationships through a predictive and proactive approach
CX Cloud helps customers simplify operations, reduce costs, and empower their IT teams.
CX Cloud and PX Cloud
CX Cloud provides customers with a real-time view of their entire portfolio including assets, contracts, licenses, cases, advisories, and learning resources.
PX Cloud gives you a 360-degree, real-time view of your customer data in CX Cloud*, as well as your Cisco partner profile, training and learning, financials (bookings) and your Success Tracks contracts.
*View of customer data is subject to customer approval.
Lifecycle Advantage migration to PX Cloud
Welcome to a more simplified partner digital experience as we take the first step of migrating Cisco Lifecycle Advantage to PX Cloud.
Today in PX Cloud, view insights into your accounts in real-time from Lifecycle Advantage.
Coming next, guide adoption, automate renewals and nurture digital journeys, all in PX Cloud. Stay tuned!
PX Cloud Enhanced Access
Publish your own Ask the Experts and Accelerators in CX Cloud via PX Cloud and leverage APIs. With PX Cloud Enhanced Access, you will unlock the full value of data and insights and monetize your offers directly to your customers.
This feature is available only for Cisco CX Specialized and Advanced CX Specialized partners.
Ready to get started?
Reach out to your local Cisco representative to learn more about PX Cloud.
We also provide self-paced Black Belt training on PX Cloud exclusively to our partners.
