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Your Business.Your Rules.

For the past 45 years, we've had one mission, to help smaller business achieve their ambitions.

Company: Federation of Small Businesses

Sector: Domestic Policy

Employees: 125

Country: United Kingdom

Company website: https://www.fsb.org.uk/

Solution: Network

Small business, big impact

The Federation of Small Businesses’ (FSB) mission is to help smaller businesses achieve their ambitions. Established 45 years ago, it is a not-for-profit campaigning organisation with a powerful voice heard in governments at all levels. The business also provides its small business members with a range of vital business services and products, developed specifically for their needs; these include access to an exclusive fintech platform; business banking solutions; legal protection and secure card payment technology.

The 5.6 million small businesses in the UK make up 99.3 per cent of the private sector. They contribute a staggering amount to the UK’s national and local economies, and are a major source of employment - more than 16 million people are employed by smaller firms. As the UK’s largest business group, FSB’s success in supporting small businesses and the self-employed helps drive the economy, strengthens communities and creates jobs. Its recent ‘wins’ for small businesses have included convincing the Government to put a freeze on fuel duty, the abolition of a ‘staircase’ tax and a £940 million reduction in business rates for small firms.

FSB says it is proud to be a ‘member-led’ organisation.

All our elected member leaders, at both local and national levels, have one thing in common – they all own and run businesses. They work closely with our strong team of highly skilled, expert staff.

Ian Martin, CIO, FSB

FSB is a highly efficient, but complex organisation. Its head office, which includes its IT division, is based in Lancashire but its core campaigning and advocacy teams are based in offices in the heart of London where they work closely with politicians, the media and other decision makers. FSB also has offices in each of the devolved nations, Scotland, Northern Ireland and Wales which do devolved-specific work. At grassroots level, it has teams across the English regions too.

The technological revolution

Because of FSB’s vast number of members – around 165,000 - the business requires a system that can easily and effectively manage everything they do – from WIFI to security. And that is where Cisco Meraki has assisted.

The growth of the business over the years is complemented by the technology it has adopted along the way. Cisco technology

The business has been on a trajectory of growth from its start in a small meeting room in rural Lancashire to the large-scale, cross-country operation that it is today, assisting tens of thousands of businesses every year.

Next Generation Networking:


Cisco Meraki Wi-Fi 6, cloud-managed IT solutions help organizations build a high-density network that saves time and money with technology that simply works.


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