Cisco Cloud Applications and Services

Cloud Transforms Businesses Globally

Service providers explain why their customers are adopting Cisco cloud collaboration.

Cloud Transforms Businesses Globally

Cloud Transforms Businesses Globally

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Secure Meetings Through the Cloud

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Give users what they need to do business — when, where, and how they need it.

The economic and agility benefits of cloud technology are propelling significant change in the delivery and consumption of IT services, applications, and content. As consumers of cloud-hosted services from Cisco and our partners, organizations can take advantage of flexible deployment models to gain access to end-to-end, enterprise-class applications.

Collaboration in the Cloud

Cloud Services increase deployment flexibility and collaboration capabilities.

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Why Cloud for Service Delivery?

Clouds provide a new level of flexibility in application and data delivery. Provisioning applications and services from a cloud can give you the operational benefits without the capital expenses of maintaining on-premises environments.

IT is focusing more on service delivery as content and services are increasingly being delivered on demand and on the move. Enterprises can achieve significant benefits, including the ability to:

  • Deliver consistency of service across devices
  • Ensure access to always-current versions of applications
  • Support a self-serve model of procurement
  • Enable rapid deployment at scale
  • Shift IT spending from capital to operating expenses
  • Focus on core versus context as appropriate

Why Cisco for Cloud Services?

Cisco is focused on enabling a compelling user experience with every service delivered from the cloud. These services can be provided anywhere, on any device, at any time with the security, performance, and reliability previously possible only with traditional on-premises deployments. Specific benefits include the following.

  • Interoperability - Protect your existing IT investments. If, like many companies, you rely on Microsoft desktop productivity applications, the Cisco WebEx Cloud can provide user-availability information (presence) directly within Microsoft Office applications.
  • Integration - Integrate new features from Cisco WebEx Cloud into your existing business applications. It's not about ripping and replacing everything, but taking advantage of enhancements that improve business processes.
  • Maintenance - Cloud applications help you minimize time and effort spent deploying new and upgraded applications, reduce risks of technology obsolescence, and do not require updates to on-premises equipment.

Unify, Simplify, Integrate to Collaborate

The Cisco WebEx Cloud is a highly available and secure service-delivery platform, offering easy deployment and application delivery. Because applications are provisioned through clouds, users automatically have access to the latest versions, and can collaborate when, where, and how they need to.

Cisco WebEx Cloud applications include:

Cisco WebEx Meetings Web Conferencing

  • Manage the entire meeting lifecycle, supporting pre-work, conferencing, follow-up, and related content
  • Increase productivity and accelerate results with the ability to meet anytime, anywhere, even on mobile devices.
  • Deliver cost-effective collaborative meetings, training sessions, sales presentations, online events, and support sessions

Cisco WebEx Connect Instant Messaging and Presence

  • Work from any workspace on any device with instant messaging and presence services
  • Know who is available, and choose how to interact with them: message, mail, phone, or video
  • Enjoy a full-featured, consistent experience across PCs, Macs, tablets, and mobile phones

Cisco WebEx Social Enterprise Social Platform

  • Work from any workspace on any device with instant messaging and presence services
  • Instantly share information and knowledge across teams, departments, and geographies
  • Help enable employees anywhere to quickly find the people and resources they need to get work done
  • Create and capture intellectual capital in one highly secure, centralized location

Cisco WebEx Telepresence

  • Get a subscription service for small and medium-sized businesses hosted by Cisco and offered by partners
  • Be up and running in minutes with easy service activation; receive 24-hour business-class support from Cisco
  • See, hear, and share with colleagues, partners, and suppliers through unlimited video calling to any standard-based telepresence or video system

Cisco Cloud Security includes:

  • Protect cloud infrastructure and resources from attacks and breaches
  • Enable cloud-based security intelligence and services to defend against malware and targeted attacks
  • Provide trusted access and highly secure communications for improved security posture and controls

Enabling Partners to Deliver

Cisco helps enable providers to deliver collaboration services with integrated, pre-tested Cisco and partner infrastructure solutions. Building upon Cisco Validated Designs, partners can offer cloud and collaboration services that support your business priorities and are based on:

  • The continuously evolving portfolio of Cisco Collaboration solutions (on demand)
  • Architectural blueprints and light-touch services that help ensure security and full management across the collaboration suite
  • A consistent multimedia user experience anywhere, with any content, on any device, in any consumption model

Cisco partners offer the following Cisco Cloud Collaboration Services:

  • Cisco TelePresence Exchange System: A flexible telepresence and video service creation platform that provides cloud-based, managed and hosted Cisco TelePresence services
  • Cisco Hosted Collaboration Solutions (HCS): A combination of unified communications collaboration applications and a cloud-ready virtualization platform under a centralized management system
  • Cisco HCS for Contact Center: A service optimized for organizations with 500 or 1000 agents that supports agent deployment models to help increase profitability with upsell and cross-sell opportunities
  • Cisco Videoscape Cloud Solutions: An open platform that uses clouds, the network, and client devices to deliver new video experiences over the Internet
  • Cisco SecureX Architecture: Can enable organizations to establish and enforce consistent cloud-based security policies, receive up-to-date threat intelligence, increase scalability, and improve performance

Third-Party Services:

The Cisco strategy includes support for third-party cloud services with a broad ecosystem of Cisco UCS Certified Cloud Applications and Services technology partners, enabled in part through the Cisco Developer Community. This ecosystem addresses a broad range of operating systems and includes pre-tested applications and tools for:

  • Systems management
  • Service orchestration
  • Monitoring and analysis
  • Deployment and configuration
  • Subscriber data management, policy control, and service control

Cisco works to provide fully tested, integrated solutions with industry-leading partners, including EMC, NetApp, VMware, BMC, CA, and RedHat. This integration offers a choice of complete solutions that can dramatically reduce time and complexity of cloud services deployment.

This comprehensive set of integrated solutions is designed to help companies accelerate cloud success and realize the full value of their cloud implementation. Examples include:

  • FlexPod with NetApp
  • Vblock with VCE
  • Virtualization with VMware, Microsoft, Citrix, RedHat, and BMC