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Cisco Digital Retail Solutions

Cisco Retail solutions connect the retail experience and build the right retail moments when it matters most.

How to start your digital journey

See how retailers can optimize their current network architecture to better meet consumer demands

Build the foundation

See how retailers can optimize their current network architecture to connect the retail experience and meet customer needs.

Collect and analyze data

Get a better view of your customer through comprehensive data collection, including hidden data from the network with an open services platform.

Leverage a holistic platform

Leverage Cisco solutions, third-party software, or your own retail application development to build the right digital store and digital retail environment.

The Store of the Future

Traditional brick-and-mortar retailers are struggling with this new type of consumer, a consumer who expects the same frictionless buying experience, interaction, advice, and ease of delivery that they would get online. Meeting these needs requires a high level of in-store digitization. The majority of retail revenue still comes from offline stores, and this status quo is not expected to change in the near future, so now is the time for retailers to take action if they are to remain relevant. Consumers can value a positive experience in a physical store over the convenience of online—and even over price. At Digital Summit at Cisco Live 2019 in Melbourne, retailers reconsidered how they look at their brick-and-mortar stores, viewing them as data-gathering platforms and reshaping them according to the data they intend to collect.

See our solutions for...

Customer experience

Cisco enables retailers to provide shoppers with interactive, contextual retail experiences, channels, and options.

Associate productivity

Cisco technology enhances associate effectiveness and automates in-store retail operations

Brand security

Cisco manages physical and cybersecurity using video analytics and threat defense to help stop threats and secure your store.

IT and store operations

Cisco enables retail business outcomes, optimizing IT for all retailers by leveraging multi-cloud, SD-WAN, virtual HW, and more.

Westfield digitizes the mall experience

Westfield is in the entertainment business, much different than just leasing shops. To succeed, we needed to create memorable experiences, getting shoppers to come back again and again. Cisco technology gave us the framework to digitally delight our customers.

Denise Taylor, CIO, Westfield Corporation

Take the virtual reality tour

Take a virtual tour of our Connected Cisco Store in San Jose to see our retail solutions in a living, functional store environment.

See how it all comes together

Use this tool to discover our full portfolio of solutions for retail including use cases with associated product components.