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Cognizant case study

Architecting a new organizational culture for the collaborative generation

Cisco Webex helps Cognizant build a new culture

Customer Highlights

Objectives

  • Seamless connectivity anytime, anywhere and from any device, between employees as well as customers and partners.
  • The solution had to be simple, intuitive, scalable and mobile friendly, while at the same time being predictable, and future-ready.

Solution

Cisco Webex

Benefits

  • Brought over 280,000 employees of Cognizant closer to each other and their customers.
  • More than 70,000 individuals host Webex Meetings, where participants clock a total time of 106+ million minutes monthly.
  • Increased employee productivity, reduced travel cost, and more efficient client and internal communications.

We wanted the solution to be simple, rich, scalable and mobile-friendly, while at the same time being predictable, economical and unlimited. Take the smart shareable whiteboards, for example. Our employees can draw out their message with their co-team members contributing and editing simultaneously. Webex also provides integration with our existing technologies and app ecosystem, which is a big bonus for our development teams.And with no host required, our customers are able to join in from any location.

Manohar Vellaiyan AVP, IT Infra, Cognizant

About Cognizant

Cognizant is one of the world's leading IT services companies with presence across the globe. The very core of Cognizant is digital; across business, operations and systems and technology. Spanning across every industry vertical known to man, Cognizant's business needed its employees to be highly collaborative, agile and uber efficient.