Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: (1) This unit should be mounted at the bottom of the rack if it is the only unit in the rack. (2) When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack. (3) If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006.
To reduce the risk of personal injury or equipment damage when unloading a rack, at least two people are needed to safely unload the rack from the pallet.
To prevent damage, ensure that water or excessive moisture cannot get into the mobility services engine.
Unpacking and Inspecting the Cisco MSE 3365
When handling internal Cisco MSE 3365 components, wear an ESD strap and handle modules by the carrier edges only.
Tip Keep the shipping container, in case the Cisco MSE 3365 requires shipping in the future.
Note The chassis is thoroughly inspected before shipment. If any damage occurred during transportation or any items are missing, contact your customer service representative immediately.
To unpack the Cisco MSE 3365, follow these steps.
Step 1 Remove the Cisco MSE 3365 from its cardboard container and save all packaging material.
Step 2 Check for damage and report any discrepancies or damage to your customer service representative. Have the following information ready:
Invoice number for shipper (see the packing slip)
Serial number of the damaged unit
Description of the damage
Effect of damage on the installation.
Preparing for Cisco MSE 3365 Installation
This section provides information about preparing for Cisco MSE 3365 installation, and it includes the following topics:
Warning To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of: 40° C (104° F).
Warning The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device.
Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 250 V, 15 A.
Warning Installation of the equipment must comply with local and national electrical codes.
To ensure proper airflow it is necessary to rack the MSE 3365 using rail kits. Physically placing the units on top of one another or “stacking” without the use of the rail kits blocks the air vents on top of Cisco MSE 3365, which could result in overheating, higher fan speeds, and higher power consumption. We recommend that you mount your Cisco MSE 3365 on rail kits when you are installing them into the rack because these rails provide the minimal spacing required between the MSE 3365s. No additional spacing between Cisco MSE 3365s is required when you mount the units using rail kits.
Avoid UPS types that use ferroresonant technology.
When you are installing an MSE 3365, use the following guidelines:
Plan your site configuration and prepare the site before installing the Cisco MSE 3365.
Ensure that there is adequate space around Cisco MSE 3365 to allow for servicing the MSE 3365 and for adequate airflow. The airflow in the Cisco MSE 3365 is from front to back.
Ensure that the air-conditioning meets the thermal requirements listed in the Cisco MSE 3365 Specifications.
Ensure that the cabinet or rack meets the requirements listed in the “Rack Requirements” section.
Ensure that the site power meets the power requirements listed in the Cisco MSE 3365 Specifications. If available, you can use an uninterruptible power supply (UPS) to protect against power failures.
This section provides the requirements for standard open racks:
The rack must be of the following type:
A standard 19-in. (48.3-cm) wide, four-post EIA rack, with mounting posts that conform to English universal hole spacing, per section 1 of ANSI/EIA-310-D-1992.
The rack post holes can be square 0.38-inch (9.6 mm), round 0.28-inch (7.1 mm), #12-24 UNC, or #10-32 UNC when you use the supplied slide rails.
The minimum vertical rack space per Cisco MSE 3365 must be one RU, equal to 1.75 in. (44.45 mm).
The slide rails shipped with the Cisco MSE 3365 do not require tools for installation.
Slide Rail Adjustment Range
The slide rails shipped with the Cisco MSE 3365 have an adjustment range of 24 to 36 inches (610 to 914 mm).
Installing the Cisco MSE 3365 in a Rack
This section contains the following sections:
Installing the Slide Rails
This section describes how to install the Cisco MSE 3365 in a rack using the rack kits that are sold by Cisco.
Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006
Step 1 Attach the inner rails to the sides of the Cisco MSE 3365:
1. Align an inner rail with one side of the Cisco MSE 3365 so that the three keyed slots in the rail align with the three pegs on the side of the Cisco MSE 3365 (see Figure 2-1).
2. Set the keyed slots over the pegs, and then slide the rail toward the front to lock it in place on the pegs. The front slot has a metal clip that locks over the front peg.
3. Install the second inner rail to the opposite side of the Cisco MSE 3365.
Figure 2-1 Attaching Inner Rail to Side of Cisco MSE 3365
Front of Cisco MSE 3365
Locking clip on inner rail
Step 2 Open the front securing plate on both slide-rail assemblies. The front end of the slide-rail assembly has a spring-loaded securing plate that must be open before you can insert the mounting pegs into the rack-post holes (see Figure 2-2).
of the assembly, push the green arrow button toward the rear to open the securing plate.
Figure 2-2 Front Securing Mechanism, Inside of Front End
Front mounting pegs
Securing plate shown pulled back to open position
Step 3 Install the outer slide rails into the rack:
a. Align one slide-rail assembly front end with the front rack-post holes that you want to use.
The slide rail front-end wraps around the outside of the rack post and the mounting pegs enter the rack-post holes from the outside-front (see Figure 2-2).
Note The rack post must be between the mounting pegs and the open securing plate.
b. Push the mounting pegs into the rack-post holes from the outside-front.
c. Press the securing plate release button, marked PUSH. The spring-loaded securing plate closes to lock the pegs in place.
d. Adjust the slide-rail length, and then push the rear mounting pegs into the corresponding rear rack-post holes. The slide rail must be level front-to-rear.
The rear mounting pegs enter the rear rack-post holes from the inside of the rack post.
e. Attach the second slide-rail assembly to the opposite side of the rack. Ensure that the two slide-rail assemblies are at the same height with each other and are level front-to-back.
f. Pull the inner slide rails on each assembly out toward the rack front until they hit the internal stops and lock in place.
Installing the Cable Management Arm (Optional)
Note The CMA is reversible left to right. To reverse the CMA, see Reversing the Cable Management Arm (Optional) before installation.
Step 1 With the Cisco MSE 3365 pushed fully into the rack, slide the CMA tab of the CMA arm that is farthest from the MSE 3365 onto the end of the stationary slide rail that is attached to the rack post (see Figure 2-3). Slide the tab over the end of the rail until it clicks and locks.
Step 2 Slide the CMA tab that is closest to the Cisco MSE 3365 over the end of the inner rail that is attached to the Cisco MSE 3365 (see Figure 2-3). Slide the tab over the end of the rail until it clicks and locks.
Step 3 Pull out the width-adjustment slider that is at the opposite end of the CMA assembly until it matches the width of your rack (see Figure 2-3).
Step 4 Slide the CMA tab that is at the end of the width-adjustment slider onto the end of the stationary slide rail that is attached to the rack post (see Figure 2-3). Slide the tab over the end of the rail until it clicks and locks.
Step 5 Open the hinged flap at the top of each plastic cable guide and route your cables through the cable guides as desired.
Figure 2-3 Attaching the Cable Management Arm to the Rear of the Slide Rails
CMA tab on arm farthest from the Cisco MSE 3365 and end of stationary outer slide rail
CMA tab on width-adjustment slider and end of stationary outer slide rail
CMA tab on arm closest to the Cisco MSE 3365 and end of inner slide rail attached to the Cisco MSE 3365
Rear of the Cisco MSE 3365
Reversing the Cable Management Arm (Optional)
Step 1 Rotate the entire CMA assembly 180 degrees. The plastic cable guides must remain pointing upward.
Step 2 Flip the tabs at the end of each CMA arm so that they point toward the rear of the Cisco MSE 3365.
Step 3 Pivot the tab that is at the end of the width-adjustment slider. Depress and hold the metal button on the outside of the tab and pivot the tab 180 degrees so that it points toward the rear of the Cisco MSE 3365.
Figure 2-4 Reversing the CMA
CMA tab on end of width-adjustment slider
Metal button for rotating
Step 4 Insert the Cisco MSE 3365 into the slide rails.
Cisco MSE 3365 weighs 38 lbs (17.20 kilograms). We recommend that you use a minimum of two people or a mechanical lift when lifting the Cisco MSE 3365. Attempting this procedure alone could result in personal injury or equipment damage.
a. Align the rear of the inner rails that are attached to the Cisco MSE 3365 sides with the front ends of the empty slide rails on the rack.
b. Push the inner rails into the slide rails on the rack until they stop at the internal stops.
Step 5 Slide the release clip toward the rear on both inner rails, and then continue pushing the Cisco MSE 3365 into the rack until its front slam latches engage with the rack posts.
Figure 2-5 Inner Rail Release Clip
Inner rail release clip
Outer rail attached to rack post
Inner rail attached to the Cisco MSE 3365 and inserted into outer rail
Step 6 (Optional) Secure the Cisco MSE 3365 in the rack more permanently by using the two screws that are provided with the slide rails. Perform this step if you plan to move the rack with the Cisco MSE 3365 installed.
Step 7 With the Cisco MSE 3365 fully pushed into the slide rails, open the hinged slam latch lever on the front of the Cisco MSE 3365 and insert the screw through the hole that is under the lever. The screw threads into the static part of the rail on the rack post and prevents the Cisco MSE 3365 from being pulled out. Repeat for the opposite slam latch.
Connecting and Powering On the Cisco MSE 3365 (Standalone Mode)
Cisco MSE 3365 can be setup using one of the following methods. You can use any procedure that meets your requirements. However, setting up the Cisco MSE 3365 for remote setup provides the most flexible option.
Local setup—Use this procedure if you want to connect a keyboard and monitor the system for setup.
– Use the KVM cable provided with the Cisco MSE 3365 or the ports on the rear of the Cisco MSE 3365. See Local Connection Using KVM.
– Use the local connection using Serial Console Interface. See Local Connection using Serial Console.
Local Connection Using KVM
Step 1 Attach a power cord to each power supply unit (PSU) in your Cisco MSE 3365, and then attach each power cord to a grounded AC power outlet. See Physical Specifications for power specifications.
Wait for approximately two minutes to let the server boot in standby power during the first bootup.
You can verify system power status by looking at the system Power Status LED on the front panel (see External Features Overview). The system is in standby power mode when the LED is amber.
Step 2 Connect a USB keyboard and VGA monitor to the Cisco MSE 3365 using one of the following methods:
Connect a USB keyboard and VGA monitor to the corresponding connectors on the rear panel (see External Features Overview).
Connect the KVM cable to the KVM connector on the front panel (see External Features Overview for the connector location). Connect your USB keyboard and VGA monitor to the corresponding ports on the KVM connector.
Step 3 Power up the Cisco MSE 3365 and watch the on-screen prompts. The Cisco MSE progresses through the boot-up procedure and then finally prompts for user login. At this time, you can use the default credentials (root/password) to login and configure the Cisco MSE. Note that in this mode, you may not be able to see every output coming from the Cisco MSE because limited output is sent to the directly connected monitor.
Local Connection using Serial Console
In this mode, all operations are performed through the serial console interface.
Step 1 Connect a serial console cable (DB9 assembly) to the serial port on the KVM cable. The KVM cable is attached to the KVM connector on the front of the Cisco MSE 3365 (see Figure 1-1).
Step 2 Connect the other end of the serial console cable to a terminal emulator application. Set the terminal emulator to:
8 data bits
no flow control
1 stop bit
Step 3 Power up the Cisco MSE 3365 and watch the output on the serial console. Finally, when prompted, login and proceed with Cisco MSE 3365 setup.
Note You may also use the serial port on the rear of the unit for serial console access, instead of the port on the KVM cable. However, the serial port on the rear of the MSE 3365 is a RJ-45 connector and not a DB 9-connector (see Figure 1-2).
Remote Connection Procedure
In this setup, the Cisco Integrated Management Controller (CIMC) is used to access the Cisco MSE 3365. A dedicated IP address is assigned to the CIMC and the management port on the rear of the unit is used for CIMC access.
Step 1 Attach a power cord to each power supply unit (PSU) in your Cisco MSE 3365, and then attach the other end of the power cord to a grounded AC power outlet. See Physical Specifications for power specifications.
Wait for approximately two minutes to let the Cisco MSE 3365 boot in standby power during the first bootup.
You can verify system power status by looking at the system Power Status LED on the front panel (see External Features Overview). The system is in standby power mode when the LED is amber.
Step 2 Plug your management Ethernet cable into the dedicated management port on the rear panel (see External Features Overview).
Note The management port (and the management port IP address) should not be confused with the Cisco MSE 3365 IP address. The management port is strictly used for setup and monitoring of the Cisco 3365 and not for regular MSE traffic flow.
Note Just to perform the one-time CIMC setup, connect a keyboard and monitor (or use the serial console connection) and then power up the Cisco MSE 3365. As the Cisco MSE 3365 boots up, press F8 and enter the CIMC configuration mode (see Figure 2-6).
Figure 2-6 CIMC Configuration Mode
CIMC Configuration Utility Setup
Step 1 Once you are in the Cisco Integrated Management Controller (CIMC) configuration screen, you need to assign an IP address for the CIMC management port and configure the attributes (see Figure 2-7).
Figure 2-7 CIMC Utility Setup
Cisco MSE 3365 ships with NIC mode as Dedicated, meaning that only the management port is used for CIMC communication.
For quick and simple access to CIMC, just configure the IP address, gateway, and subnet mask. No other configuration is required.
The static IPv4 and IPv6 settings include the following:
The Cisco Integrated Management Controller (CIMC) IP address.
For IPv6, valid values are 1–127.
For IPv6, if you do not know the gateway, you can set it as none by entering
The preferred DNS server address.
For IPv6, you can set this as none by entering
Step 2 (Optional) Use this utility to make VLAN settings.
Step 3 Press
to go to the second settings window, then continue with the next step.
From the second window, you can press
to switch back to the first window.
Step 4 (Optional) Set a hostname for the server.
Step 5 (Optional) Enable dynamic DNS and set a dynamic DNS (DDNS) domain.
Step 6 (Optional) If you check the Factory Default check box, the server reverts to the factory defaults.
Step 7 (Optional) Set a default user password.
Step 8 (Optional) Enable auto-negotiation of port settings or set the port speed and duplex mode manually.
Note Auto-negotiation is applicable only when you use the Dedicated NIC mode. Auto-negotiation sets the port speed and duplex mode automatically based on the switch port to which the server is connected. If you disable auto-negotiation, you must set the port speed and duplex mode manually.
Step 9 (Optional) Reset port profiles and the port name.
Step 10 Press
to refresh the settings that you made. You might have to wait about 45 seconds until the new settings appear and the message, “Network settings configured” is displayed before you reboot the server in the next step.
Step 11 Press
to save your settings and reboot the server.
Note If you chose to enable DHCP, the dynamically assigned IP and MAC addresses are displayed on the console screen during bootup.
Cisco Integrated Management Controller
Use a browser and the IP address of the Cisco Integrated Management Controller (CIMC) to connect to the Cisco Integrated Management Controller (CIMC) interface. The IP address is based upon the settings that you made (either a static address or the address assigned by your DHCP server).
Note The default username for the server is admin. The default password is password.
Once the CIMC dedicated IP address is configured and the changes are saved, you can access the CIMC interface using a web browser. You must connect to https://CIMC-IP/ and login with the default credentials (admin/password).
From the CIMC web interface, you can launch the KVM console and gain access to the serial console and interact with the MSE 3365.
Accessing the CIMC Interface over SSH
You can also use an ssh session to access the Cisco Integrated Management Controller (CIMC) serial console. This is called Serial-Over-LAN (SOL).
Follow these steps to enable SOL:
Step 1 SSH ip-address-of-cimc-l admin
Step 2 Login using the credentials of CIMC
Step 3 Once you are connected to CIMC through ssh, enter the following commands:
# scope sol
Server /sol #set enabled yes
Server /sol *# set baud-rate 115200
Server /sol *# commit
Server /sol # show
Enabled Baud Rate(bps)
Now you should be able to connect to SOL. You must perform the above steps only once.
Step 4 To connect to the serial console, enter the following command:
Server# connect host
Now you are on the serial console of the Cisco MSE 3365.
The Cisco MSE 3365 has the following NIC mode setting:
Dedicated—The dedicated management port is used to access Cisco Integrated Management Controller (CIMC). This is the default mode the Cisco MSE 3365 is shipped with. You must configure the IP address for CIMC access.
Configuring the Mobility Services Engine
Minimal configuration is done for the mobility services engine as part of installation using the console. All configuration beyond the initial setup using the automatic installation is done with Cisco Prime Infrastructure.
Note You must change the default root password during initial configuration of the mobility services engine to ensure optimum network security.
You are prompted to change the password during the automatic setup script.
You can also change the password using the Linux command,
Step 5 The first time you power up the Cisco MSE 3365, you will be prompted to run the setup script and configure the Cisco MSE
----------------------------------------------------------- Cisco Mobility Services Engine Last login: Mon Mar 9 04:11:50 on tty1
[Configuration starts as soon as you log in]
Would you like to setup initial parameters using menu options (yes/no) [yes]:
[Press Enter to use the default values (yes) to use the Menu options]
Please select a configuration option below and enter the requested information. You may exit setup at any time by You will be prompted to choose whether you wish to configure a parameter, skip it, or reset it to its initial default value. Skipping a parameter will leave it unchanged from its current Please note that the following parameters are mandatory and must be configured at lease once. -> Network interface eth0 -> Prime Infrastructure password You must select option 24 to verify and apply any changes made during this session. -------------------------------------------------------------- PRESS <ENTER> TO CONTIBNUE: -------------------------------------------------------------- 1) Hostname * 13) Remote syslog setting 2) Network Interface eth0 settings * 14) Host access control settings 3) Timezone settings * 15) Audit rules 4) Root password * 16) Login banner 5) NTP settings * 17) System console restrictions 6) Prime Infrastructure configuration 18) SSH root access 7) Display current configuration 19) Single user password check 8) Domain 20) Login and password settings 9) High availability role 21) GRUB password 10) Network interface eth1 settings 22) Root access control 11) DNS settings 23) Auto start MSE on system boot up 12) Future restart time 24) ## Verify and apply changes ##
Note It is highly recommended that all relevant items be configured during initial setup to ensure optimum operation of the mobility services engine in your network. The hostname and either the Ethernet-0 (eth0) or the Ethernet-1 (eth1) port must always be configured during the automatic installation.
You can rerun the automatic installation script at any time to add or change parameters using this command:
There is no need to re-enter values that you do not want to change during one of these updates.
Note If you do not want to configure an item, enter skip and you are prompted for the next configuration step. Any setting skipped is retained and not modified.
Note Minimal configuration is done for the mobility services engine as part of installation using the console. All configurations beyond the initial setup using the automatic installation is done with the Cisco Prime Infrastructure.
Step 6 Configure the hostname
Please enter your choice [1 - 24]: 1 Configure Hostname? (Y)es/(S)kip/(U)se default [Skip]: y The host name should be a unique name that can identify the device on the network. The hostname should start with a letter, end with a letter or number, and contain only letters, numbers, and dashes.
Step 7 Configure eth0 network settings
Please enter your choice [1 - 24]: 2 Current eth0 interface IP address=[10.0.0.1] Current eth0 interface netmask=[255.0.0.0] Current IPv4 gateway address=[172.20.104.123] Configure eth0 interface parameters? (Y)es/(S)kip/(U)se default [Skip]:y Enter an IP address for first ethernet interface of this machine. Enter eth0 IP address [10.0.0.2]: Enter the network mask for IP address 172.21.105.126 Enter network mask [255.255.255.224]: Enter the default gateway address for this machine. Note that the default gateway must be reachable from the first ethernet interface. Enter default gateway address [172.20.104.123]:
Step 8 Configure the DNS Settings:
Please enter your choice [1 - 24]: 11 Domain Name Service (DNS) Setup Enable DNS (yes/no) [no]: y Default DNS server 1=[184.108.40.206] Enter primary DNS server IP address: DNS server address must be in the form #.#.#.#, where # is 0 to 255 or hexadecimal : separated v6 address Enter primary DNS server IP address [220.127.116.11]: Enter backup DNS server IP address (or none) [none]:
Step 9 Configure the Timezone settings:
Note UTC must be used when you are configuring for wIPS. For other services, you must use the same time zone as the controllers.
Please enter your choice [1 - 24]: 3 Current Timezone=[America/New_York] Configure Timezone? (Y)es/(S)kip/(U)se default [Skip]: y Enter the current date and time. Please identify a location so that time zone rules can be set correctly. Please select a continent or ocean. 11) UTC - I want to use Coordinated Universal Time. 2) Antigua & Barbuda 28) Jamaica 3) Argentina 29) Martinique 5) Bahamas 31) Montserrat 6) Barbados 32) Netherlands Antilles 11) Cayman Islands 37) Puerto Rico 12) Chile 38) St Barthelemy 13) Colombia 39) St Kitts & Nevis 14) Costa Rica 40) St Lucia 15) Cuba 41) St Martin (French part) 16) Dominica 42) St Pierre & Miquelon 17) Dominican Republic 43) St Vincent 19) El Salvador 45) Trinidad & Tobago 20) French Guiana 46) Turks & Caicos Is 21) Greenland 47) United States 23) Guadeloupe 49) Venezuela 24) Guatemala 50) Virgin Islands (UK) 25) Guyana 51) Virgin Islands (US) Please select one of the following time zone regions. 2) Eastern Time - Michigan - most locations 3) Eastern Time - Kentucky - Louisville area 4) Eastern Time - Kentucky - Wayne County 5) Eastern Time - Indiana - most locations 6) Eastern Time - Indiana - Daviess, Dubois, Knox & Martin Counties 7) Eastern Time - Indiana - Pulaski County 8) Eastern Time - Indiana - Crawford County 9) Eastern Time - Indiana - Pike County 10) Eastern Time - Indiana - Switzerland County 12) Central Time - Indiana - Perry County 13) Central Time - Indiana - Starke County 14) Central Time - Michigan - Dickinson, Gogebic, Iron & Menominee Counties 15) Central Time - North Dakota - Oliver County 16) Central Time - North Dakota - Morton County (except Mandan area) 18) Mountain Time - south Idaho & east Oregon 19) Mountain Time - Navajo 20) Mountain Standard Time - Arizona 23) Alaska Time - Alaska panhandle 24) Alaska Time - Alaska panhandle neck 25) Alaska Time - west Alaska The following information has been given: Therefore TZ='America/Los_Angeles' will be used. Local time is now: Sun Apr 6 18:45:27 PDT 2014. Universal Time is now: Mon Apr 7 01:45:27 UTC 2014. Is the above information OK?
Step 10 Configure the Root password:
Note If you do not set the root password, a warning message is displayed when you apply the settings.
Please enter your choice [1 - 24]: 4 Root password has not been configured Configure root password? (Y)es/(S)kip/(U)se default [Skip]: Changing password for user root. You can now choose the new password. A valid password should be a mix of upper and lower case letters, digits, and other characters. You can use an 8 character long password with characters from all of these classes. An upper case letter that begins the password and a digit that ends it do not count towards the number of character classes used.
Step 11 Configure the NTP Setup
Please enter your choice [1 - 24]: 5 Network Time Protocol (NTP) Setup. If you choose to enable NTP, the system time will be configured from NTP servers that you select. Otherwise, you will be prompted to enter the current date and time. NTP is currently disabled. Configure NTP related parameters? (Y)es/(S)kip/(U)se default [Skip]: y Enter whether or not you would like to set up the Network Time Protocol (NTP) for this machine. If you choose to enable NTP, the system time will be configured from NTP servers that you select. Otherwise, you will be prompted to enter the current date and time. Enable NTP (yes/no) [no]: y Default NTP server 1=[time.nist.gov] Enter NTP server name or address: NTP server address must be in the form #.#.#.3, where # is 0 to 255 hexadecimal : separated v6 address. Enter NTP server name or [time.nist.gov]: Enter another NTP server IP address (or none) [none]: Configure NTP Authentication ? (Y)es/(S)kip/(U)se default [Skip]: y Enter NTP Auth key Number : Enter NTP Auth key Value (String) [Secret]: Do you want to continue (yes/no) [no]: y
Step 12 Configure the Prime Infrastructure password:
Note If you do not set the password, a warning message appears when you apply the settings. The default PI communication password is admin.
Please enter your choice [1 - 24]: 6 Cisco Prime Infrastructure communication password has not been configured. Configure Prime Infrastructure password? (Y)es/(S)kip/(U)se default [Yes]: Enter a password for the admin user. The admin user is used by the Prime Infrastructure and other northbound systems to authenticate their SOAP/XML session with the server. Once this password is updated, it must correspondingly be updated on the NCS page for MSE General Parameters so that the Prime Infrastructure can communicate with the MSE. Enter Prime Infrastructure password:
Step 13 Verify the setup information and apply the changes:
Please enter your choice [1 - 24]: 24 Please verify the following setup information. -----------------------------BEGIN---------------------------- Eth0 IP address= , Eth0 network mask=255.255.254.0 Time zone=America/Los_Angeles Enable DNS=yes, DNS servers=18.104.22.168 Enable NTP=yes, NTP servers=time.nist.gov Time zone=America/Los_Angeles Root password is changed. Cisco Prime Infrastructure password is changed. ------------------------------END----------------------------- You may enter "yes" to proceed with configuration, "no" to make Is the above information correct (yes or no): yes -------------------------------------------------------------- Checking mandatory configuration information... Setup will now attempt to apply the configuration. Restarting network services with new settings. Shutting down interface eth0: The system is minimally configured right now. It is strongly recommended that you run the setup script under /opt/mse/setup/setup.sh command to configure all appliance related parameters immediately after installation is complete. PRESS <ENTER> TO EXIT THE INSTALLER: [root@mse8-0 installers]# reboot Flushing firewall rules: [OK] Setting chains to policy ACCEPT: nat filter [OK] Unloading iptables modules: [ok] Broadcast message from root (pts/0) (Tue Apr29 14:15:27:2014): The system is going down for reboot NOW:
Note The next time you log in using root, only the Linux shell prompt appears and not the setup script. You can rerun the setup script at any time to change settings by logging in as root and running /opt/mse/setup/setup.sh.
Step 14 Log in and configure the MSE to automatically launch after boot up.
Cisco Mobility Service Engine
Step 15 To configure the MSE to automatically launch after boot up, enter the following command:
[root@mse8-0]# chkconfig msed on
Note You can also enable the Cisco MSE to start automatically after boot up using Option 23 in the setup script wizard.
Step 16 To verify the status of MSE software, enter the following command:
[root@mse8-0] # service msed status
Step 17 Reboot using the following command:
Step 18 To start the MSE service manually, enter the following command:
[root@mse8-0]# service msed start
The setup script generates a log file that can be found at /opt/mse/setup/setup.log.
Manually Stopping Mobility Services Engine Software
The mobility services engine software automatically runs after initial configuration and after each reboot.
Follow these steps to manually stop and restart the software:
Step 1 To stop the software, enter /
or use the service msed stop command.
Step 2 To check status, enter /
or use the service msed status command
Step 3 To start the software, enter /
or use the service msed start command.
Manually Restarting a Running Mobility Services Engine
To restart a running mobility services engine, enter
Updating Mobility Services Engine Software
You can update the mobility services engine using the Cisco Prime Infrastructure by manually downloading the software using a console port connected to the mobility services engine.
Note If MSE is unreachable on Cisco Prime Infrastructure soon after an upgrade, you must reboot the MSE using this command as root user on the MSE: reboot
Note For the latest Cisco Prime Infrastructure and Cisco Mobility Services Engine compatibility and installation notes for a given release, refer to the appropriate release note at the following link: http://www.cisco.com/en/US/products/ps9742/tsd_products_support_series_home.html
Before downloading and updating software on the mobility services engine, note the following:
The mobility services engine (server) image is compressed. The software image automatically decompresses during its download from Cisco Prime Infrastructure.
Approximately 5 minutes is required for the newly loaded mobility services engine software version to appear on the Cisco Prime Infrastructure. Choose
Services > Mobility Services
from the Cisco Prime Infrastructure user interface.
Downloading Software Using the Cisco Prime Infrastructure
To download software to a mobility services engine, follow these steps:
Step 1 Verify that you can ping the mobility services engine from the Prime Infrastructure server or an external FTP server, whichever you are going to use for the application code download
Step 2 Choose Services > Mobility Services Engine.
Step 3 Click the name of the MSE to which you want to download software.
Step 4 Choose System > Maintenance > Download Software from the left sidebar menu.
Step 5 To download software, do one of the following:
Step 6 To download software listed in the Prime Infrastructure directory, select the Select from uploaded images to transfer into the Server radio button. Choose a binary image from the drop-down list.
Step 7 Prime Infrastructure downloads the binary image to the FTP server directory you specified during the Prime Infrastructure installation.
Step 8 To use downloaded software available locally or over the network, select the Browse a new software image to transfer into the Server radio button, and click Choose File. Locate the file, and click Open.
Step 9 Click Download to send the software to the /opt/installers directory on the MSE.
Step 10 After the image is transferred to the MSE, log in to the MSE command-line interface.
Step 11 Run the installer image from the /opt/installers directory by entering the following command:
where, x-x-x-x is the version of the image you downloaded (for example, CISCO-MSE-L-K9-8-0-110-10-64bit.bin)
Step 12 To run the software, enter the /etc/init.d/msed start command.
Note To stop the software, enter the /etc/init.d/msed stop command, and to check status, enter the /etc/init.d/msed status command.
Manually Downloading Software
If you do not want to automatically update the mobility services engine software using Cisco Prime Infrastructure, follow these steps to upgrade the software manually using a local (console) or remote (SSH) connection.
Step 1 Transfer the new mobility services engine image onto the hard drive.
a. Log in as root and use the binary setting to send the software image from an external FTP server root directory.
Note The mobility services engine image is compressed at this point.
Note If you are using Cisco Prime Infrastructure as the ftp server, the default login name for stp server is stp-user.
Your entries should look like this example: # cd /opt/installers
# ftp <FTP Server IP address>
b. Verify that the image (
) is in the MSE/opt/installers directory.
c. To decompress (unzip) the image file, enter the following command:
The decompression yields 3 files:
d. Make sure that the
file has execute permissions for the root user. If not, enter the following command:
chmod 755 CISCO-MSE-L-K9-x-x-x-x.bin
Step 2 Manually stop the MSE.
Step 3 Log in as root and enter the following command to start the installation procedure. Pay attention to the messages and answer prompts appropriately.
Step 4 Once the installation is complete, reboot the Cisco MSE:
Recovering a Lost Root Password
To recover a lost or forgotten root password for a mobility services engine, follow these steps.
Note You must be connected to the Cisco MSE 3365 through Serial Console connection (either direct Serial console or Serial Console over LAN). The procedure will not work of you are using the KVM console launched from the Cisco Integrated Management Controller (CIMC).
Step 1 When the GRUB screen comes up, press
to enter the boot menu.
If you forget the GRUB password, you cannot login and you will need to contact TAC to arrange for an RMA.
The following screen is displayed. See (Figure 2-8).
Figure 2-8 Screen 1
Step 2 Press e to edit.
Step 3 Navigate to the line beginning with “kernel,” and press
Step 4 At the end of the line, type a space followed by single console =ttyS0. See (Figure 2-9).
Figure 2-9 Screen 2
Step 5 Press Enter to save this change.
Step 6 Press b to begin boot sequence.
Step 7 At the end of the boot sequence, a shell prompt appears.
Note The shell prompt does not appear if you set up a single-user mode password.
Step 8 Enter the passwd command to change the root password.
Step 9 Enter and confirm the new password.
Step 10 Restart the machine.
Note Ensure that you remember the root password and only change the password if it is absolutely necessary.