Accessibility Features in Cisco Jabber for Windows

Review accessibility features such as keyboard shortcuts and accessible availability icons.

Grayscale Status Icons

Grayscale status icons are monochrome and use symbols to show availability.

To use grayscale status icons, select View > Show status in grayscale.

The following table shows standard and grayscale status icons:
Standard Icon Grayscale Icon Description

Available

Away

Do Not Disturb

Unavailable

Font Smoothing

Administrators who install and configure Cisco Jabber for Windows can control how font smoothing occurs.

The ForceFontSmoothing parameter specifies whether the client or the operating system applies anti-aliasing to text. By default, the client applies anti-aliasing to smooth text.

If you want the operating system to apply anti-aliasing to text, set the ForceFontSmoothing parameter in the client configuration as follows: 

<Policies>
  <ForceFontSmoothing>false</ForceFontSmoothing>
</Policies>

Keyboard Shortcuts

Global Shortcuts

Operation Keyboard Shortcut

Access the docked window

Tip   
To show the docked window:

  1. Open the main Cisco Jabber window.

  2. Select View > Show docked window.

CTRL + Shift + ?
Open the context menu Menu key

Shift + F10

Incoming Calls

Operation Keyboard Shortcut
Answer calls CTRL + L
Decline calls CTRL + D
Reply to calls with chat CTRL + R

Active Calls

Operation Keyboard Shortcut
End calls CTRL + K
Enter or exit full screen mode CTRL + SHIFT + F
Show or hide self-view video CTRL + SHIFT + B
Mute or unmute your audio CTRL + Down Arrow
Start or stop video CTRL + SHIFT + V
Dock or undock the call window CTRL + ALT + P
Hold or resume calls CTRL + SHIFT + H
Open or close the keypad CTRL + SHIFT + K
Tip    Enter numbers on the keypad with your keyboard.
Increase volume CTRL + SHIFT + Up Arrow
Decrease volume CTRL + SHIFT + Down Arrow
Open or close the More menu CTRL + SHIFT + Plus
Open the Merge menu when calls are on hold CTRL + M
Transfer a call CTRL + SHIFT + T
Start a conference call CTRL + SHIFT + C

Instant Messages

Operation Keyboard Shortcut
Bold font CTRL + B
Italic font CTRL + I
Underline CTRL + U
Copy CTRL + C
Paste CTRL + V
Cut CTRL + X
Undo CTRL + Z
Redo CTRL + Y

Screen Captures

To take screen captures with your keyboard, do the following:

  1. Use the Tab key to navigate to the Send a screen capture control on the Conversations window.

  2. Press and hold the Space bar.

  3. Use the arrow keys to highlight the region of the screen you want to capture.

  4. Press the Space bar to take the screen capture.

Keyboard Navigation

Press the Tab key and arrow keys to navigate through items on:

  • Main Cisco Jabber window

  • Chat windows

  • Call windows

  • Contact lists

  • Options window

  • Docked window


Tip

  • Use arrow keys to access lists and individual components.

  • Use the Tab key to navigate through the general area, and Shift + Tab to navigate backwards.

  • Use Ctrl +Tab to navigate through conversation windows when you have multiple conversations going.

  • Press Enter to select items on windows or start chats with contacts in your contact list.

Navigate Call Controls

To navigate through call controls on call windows, do the following:

  1. Use the Tab key to toggle between call controls.

  2. Press the Space or Enter key to open secondary control menus.

  3. Adjust settings with the arrow keys.

  4. Press the Esc key to exit secondary control menus.

Navigate Contact Lists

When you navigate into the contact list with the Tab key, there are groups and contacts. To navigate between groups and contacts,

  • Use the left and right arrows to expand and collapse groups.

  • Use the down arrow to navigate through groups.

  • Use the right arrow to navigate into a group.

  • Use the left arrow to navigate out of a group.

  • Use the up and down arrows to navigate through contacts in a group.