Upgrade

Upgrade Cisco Jabber for Windows

Use this procedure to upgrade to a supported maintenance release of Cisco Jabber for Windows. For supported Cisco Jabber versions, see the "System Requirements" section in the Release Notes for Cisco Virtualization Experience Media Engine for Windows for your release.

Procedure
    Step 1   Close Cisco Jabber and ensure that it is not running on the HVD.
    Important:

    If Cisco Jabber is running during the installation, exit and restart Cisco Jabber to enable virtualization.

    Step 2   Install Cisco Jabber.

    Upgrade Cisco UC Integration™ for Microsoft Lync

    Use this procedure to upgrade to a supported maintenance release of Cisco UC Integration™ for Microsoft Lync. For supported Cisco UC Integration™ for Microsoft Lync versions, see the "System Requirements" section in the Release Notes for Cisco Virtualization Experience Media Engine for Windows for your release.

    Procedure
      Step 1   Close Cisco UC Integration™ for Microsoft Lync and ensure that it is not running on the HVD.
      Important:

      If Cisco UC Integration™ for Microsoft Lync is running during the installation, exit and restart Cisco UC Integration™ for Microsoft Lync to enable virtualization.

      Step 2   Install Cisco UC Integration™ for Microsoft Lync.

      Upgrade the Citrix Receiver or the VMware Client

      If you upgrade the Citrix Receiver or the VMware Horizon Client, and Cisco VXME Client is already installed, perform this procedure to repair Cisco VXME Client.

      Before You Begin

      Upgrade the Citrix Receiver or the VMware Horizon Client. See the documentation for your Citrix or VMware product.

      Procedure
        Step 1   Double click the file.
        Step 2   To open the executable file, select OK.
        Step 3   If the Open File - Security Warning appears, select Run.
        Step 4   In the Welcome window, select Next.
        Step 5   In the Program Maintenance window, select Repair and then Next.
        Step 6   To proceed with repairing the installation, select Install.
        Step 7   To complete the installation, select Finish.

        Change the Hosted Virtual Desktop Connection Type

        Use this procedure if Cisco VXME Client is already installed and you change the connection type as follows:

        • Citrix Receiver to VMware Horizon Client

        • VMware Horizon Client to Citrix Receiver

        Before You Begin

        Install the software for the new connection type, either Citrix Receiver or VMware Horizon Client.

        Procedure
          Step 1   Double click the CiscoVXMEClientSetup.msi file.
          Step 2   To open the executable file, select OK.
          Step 3   If the Open File–Security Warning appears, select Run.
          Step 4   In the Welcome window, select Next.
          Step 5   In the Program Maintenance window, select Modify and then Next.
          Step 6   In the Custom setup window, select Citrix Client Support or VMware Client Support depending on which you installed and select Next.
          Step 7  
          Step 8   To proceed with modifying the installation, select Install.
          Note   

          During the modification of Cisco VXME Client, only components that were installed with the previous version are reinstalled.

          Step 9   To complete the installation, select Finish.

          Uninstall Cisco VXME Client

          You can use the command line to uninstall Cisco VXME Client for Windows.


          Tip

          Alternately, you can use the Windows Control Panel to remove Cisco VXME Client for Windows.

          Before You Begin

          The Cisco VXME Client for Windows Microsoft Installer (MSI) file must be present in the file system.

          Procedure
            Step 1   Open a command window.
            Step 2   Enter the following command: msiexec.exe /x <path to MSI>\CiscoVXMEClientSetup.msi /quiet.

            The /quiet switch specifies a silent installation.