Table Of Contents
Obtaining Technical Assistance
Preface
This chapter describes the objectives and organization of this document and explains how to find additional information on related products and services. This chapter contains the following sections:
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Obtaining Technical Assistance
Document Objectives
This guide describes the steps necessary to install and configure the Cisco Media Gateway Controller (Cisco MGC) Software Release 7 and the required operating system on the Cisco MGC host.
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Note
This guide does not cover media gateway (MGW) or hardware installation. For instructions on installing these components, see Cisco Media Gateway Controller Hardware Installation Guide.
Audience
The audience of this document is network operators and administrators. This audience is assumed to have experience in telecommunications networks, protocols, and equipment, and a familiarity with data communications networks, protocols, and equipment.
This guide attempts to show all the commands needed to perform the installation and configuration of the software; however, it also assumes that the installer is familiar with UNIX, vi, or other text editors, and the command line interface for Cisco switches and routers.
Document Organization
This document is divided into the following chapters and appendixes:
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"Installing the Sun Solaris 2.6 Operating System"
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"Installing the Cisco Media Gateway Controller Software Release 7.4"
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"Configuring the Cisco Media Gateway Controller Software Release 7.4"
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"Upgrading the Cisco Media Gateway Controller Software to Release 7.4"
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"Configuring the Local Area Network Switch"
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"HP OpenView Sample SNMP Configuration"
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"XECfgParm.dat File Parameters"
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"Sample Installation Scripts"
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"Sample Cisco Media Gateway Controller Configuration Files"
Document Conventions
This guide uses the following basic conventions to represent text and table information:
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Note
Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.
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Timesaver
Means the described action saves time. You can save time by performing the action described in the paragraph.
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Tips
Means the following information might help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.
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CautionMeans reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Related Documentation
This section contains related Cisco MGC software documentation.
Before Installation
Before you install the Cisco MGC software, consult the following related documentation for information about hardware installation and system requirements:
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Release Notes for Cisco Media Gateway Controller Software Release 7
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Cisco Media Gateway Controller Hardware Installation Guide
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Regulatory Compliance and Safety Information for Cisco Media Gateway Controller Hardware
After Installation
After you install the Cisco MGC software, consult the following related documentation for information on configuring and provisioning your system:
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Cisco Media Gateway Controller Software Release 7 Provisioning Guide
General-Purpose Documents
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Cisco Media Gateway Controller Software Release 7 Operations, Maintenance, and Troubleshooting Guide
Documentation Map
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Obtaining Documentation
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
Registered Cisco Connection Online (CCO) users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.
Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).
Obtaining Technical Assistance
Cisco provides CCO as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.
Cisco Connection Online
Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order, and view benefits specific to their relationships with Cisco.
You can access CCO in the following ways:
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WWW: www.cisco.com
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Telnet: cco.cisco.com
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Modem using standard connection rates and the following terminal settings: VT100 emulation; 8 data bits; no parity; and 1 stop bit.
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From North America, call 408 526-8070
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From Europe, call 33 1 64 46 40 82
You can e-mail questions about using CCO to cco-team@cisco.com.
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
Documentation Feedback
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate and value your comments.
Document Change History