Caveats

Bug Severity Levels

Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the following bug types:

  • All severity level 1 or 2 bugs

  • Significant severity level 3 bugs

  • All customer-found bugs except severity level 6 enhancement requests

Severity Level

Description

1 Catastrophic

Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist.

2 Severe

Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally.

3 Moderate

Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist.

This is the highest level for documentation bugs.

4 Minor

Failures occur under very unusual circumstances, but operation essentially recovers without intervention. Users do not need to install any workarounds and performance impact is tolerable.

5 Cosmetic

Defects do not cause any detrimental effect on system functionality.

6 Enhancement

Requests for new functionality or feature improvements.

Search for Bugs

To search for bugs not listed here, use the Bug Search Tool.

Procedure


Step 1

To access the Bug Search Tool, go to https://tools.cisco.com/bugsearch/search.

Step 2

Sign in with your Cisco.com user ID and password.

Step 3

To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter. Alternatively, you can search by product and release.

For more information, select Help at the top right of the Bug Search page.


Open Caveats in Release 12.9(3)

There are no open caveats (bugs) for this release.

Resolved Caveats in Release 12.9(3)

Caveat ID Number

Severity

Description

CSCvu40378

3

Jabber for VDI seeing black screen during RDP automatically

CSCvw53618

3

Jabber JVDI - Cannot add 4th conference participant to adhoc conference

CSCvw82368

3

Integrated Microphone not working with Jabber 12.9 on eLux RP 6

CSCvw77492

3

Citrix HDX Webcam or FaceTime HD Camera on Citrix workspace app 20.12 not working

Open Caveats in Release 12.9(2)

There are no open caveats (bugs) for this release.

Resolved Caveats in Release 12.9(2)

Caveat ID Number

Severity

Description

CSCvw35385

3

Jabber VDI for Windows crashes after a fresh installation

CSCvu83690

3

Jabber webcam preview is used to adjust webcam settings

CSCvw46240

3

During a Zoom Call with JVDI, the Citrix session crashes

Open Caveats in Release 12.9(1)

There are no open caveats (bugs) for this release.

Resolved Caveats for Release 12.9(1)

Caveat ID Number

Severity

Description

CSCvu82405

3

Jabber VDI initiates Recording tone playback for Selective Call Recording

CSCvu83690

3

Jabber webcam preview is used to adjust webcam settings

Open Caveats in Release 12.9

Caveat ID Number

Severity

Description

CSCvu82405

3

Jabber VDI initiates Recording tone playback for Selective Call Recording

CSCvu83690

3

Jabber webcam preview is used to adjust webcam settings

Resolved Caveats in Release 12.9

Caveat ID Number

Severity

Description

CSCvu37138

4

Jabber in VDI fallback mode shows incorrect channel information under "Show connection Status"

CSCvs49186

6

Jabber 12.7 while using HVD via JVDI, Remove from Conference Feature Unavailable