Contents

Accessibility Features in Cisco Jabber for Mac

Grayscale Status Icons

Grayscale status icons are monochrome and use symbols to show availability.

To use grayscale status icons, select Jabber > Preferences > Status > Use accessible presence icons.

The following table shows standard and grayscale status icons:
Standard Icon Grayscale Icon Description

Available

Away

Do Not Disturb

Unavailable

Keyboard Shortcuts

Action

Keyboard access

Navigate to and select Contacts

COMMAND + 1

Navigate to and select Chats tab

COMMAND + 2

Navigate to and select Calls tab

COMMAND + 3

Navigate to and select Voicemail tab

COMMAND + 4

Navigate to and select Meetings tab

COMMAND + 5

Add a contact

COMMAND + D

Show Expanded Contacts View (toggle open and closed)

SHIFT + COMMAND + T

Show Offline Contacts

SHIFT + COMMAND + H

Bring the main Cisco Jabber window into focus

COMMAND + /

Active Call

Action Keyboard Shortcut
End Call COMMAND + K
Mute Audio toggle On/Off OPTION+COMMAND+DOWN ARROW
Increase Volume UP ARROW
Decrease Volume DOWN ARROW
Hold Access through the menus when the conversation window is active, or TAB or SHIFT+TAB to move through the buttons and objects in the window.

Incoming Call

Action Keyboard Shortcut
Answer a Call COMMAND + L
Ignore, Answer When the Conversation window is in focus, TAB or SHIFT + TAB to move to the Ignore or Answer button.
Answer a Call and see the caller ID
  1. CONTROL + COMMAND + SPACEBAR to open the Cisco Jabber Status Menu
  2. DOWN ARROW to move through the menu options and select answer call from xxx-xxx-xxxx.
  3. Press ENTER.

Instant Messages

Action Keyboard Shortcut
Start a chat with the selected contact COMMAND + N
Start a group chat with multiple selected contacts OPTION + SHIFT + COMMAND + N
Close chat COMMAND + W
Exit the messaging text entry field CONTROL + TAB
Restore default font OPTION + SHIFT + COMMAND + T
Show All Fonts COMMAND + T
Bold COMMAND + B
Italic OPTION + COMMAND + I
Underline COMMAND + U
Bigger COMMAND + + (plus)
Smaller COMMAND + - (minus)
Show Colors SHIFT + COMMAND + C
Copy Style OPTION + SHIFT + COMMAND + C
Paste Style OPTION + COMMAND + V

Global Shortcuts

Global keyboard shortcuts when the Cisco Jabber window is in the background.

Action Keyboard Shortcut
Answer a Call CONTROL + COMMAND + L
Dial selected text in an application SHIFT + COMMAND + 0 (zero) or

COMMAND + )

Answer a Call and see the caller ID
  1. CONTROL + COMMAND + SPACEBAR to open the Cisco Jabber Status Menu
  2. DOWN ARROW to move through the menu options and select answer call from xxx-xxx-xxxx.
  3. Press ENTER.

Voicemail

Action Keyboard Shortcut
Delete voicemail DELETE
Empty voicemail trash OPTION + COMMAND + DELETE
Play voicemail (toggle play and pause) OPTION + COMMAND + P
View voicemail tab COMMAND + 4

Call

Action Keyboard Shortcut
New Call SHIFT + COMMAND + N
Redial COMMAND + R
Place a call to the selected contact in the contact list OPTION + COMMAND + C

Keyboard Navigation

Press the Tab key and arrow keys to navigate through the main window menus.


Accessibility Features in Cisco Jabber for Mac

Accessibility Features in Cisco Jabber for Mac

Grayscale Status Icons

Grayscale status icons are monochrome and use symbols to show availability.

To use grayscale status icons, select Jabber > Preferences > Status > Use accessible presence icons.

The following table shows standard and grayscale status icons:
Standard Icon Grayscale Icon Description

Available

Away

Do Not Disturb

Unavailable

Keyboard Shortcuts

Action

Keyboard access

Navigate to and select Contacts

COMMAND + 1

Navigate to and select Chats tab

COMMAND + 2

Navigate to and select Calls tab

COMMAND + 3

Navigate to and select Voicemail tab

COMMAND + 4

Navigate to and select Meetings tab

COMMAND + 5

Add a contact

COMMAND + D

Show Expanded Contacts View (toggle open and closed)

SHIFT + COMMAND + T

Show Offline Contacts

SHIFT + COMMAND + H

Bring the main Cisco Jabber window into focus

COMMAND + /

Active Call

Action Keyboard Shortcut
End Call COMMAND + K
Mute Audio toggle On/Off OPTION+COMMAND+DOWN ARROW
Increase Volume UP ARROW
Decrease Volume DOWN ARROW
Hold Access through the menus when the conversation window is active, or TAB or SHIFT+TAB to move through the buttons and objects in the window.

Incoming Call

Action Keyboard Shortcut
Answer a Call COMMAND + L
Ignore, Answer When the Conversation window is in focus, TAB or SHIFT + TAB to move to the Ignore or Answer button.
Answer a Call and see the caller ID
  1. CONTROL + COMMAND + SPACEBAR to open the Cisco Jabber Status Menu
  2. DOWN ARROW to move through the menu options and select answer call from xxx-xxx-xxxx.
  3. Press ENTER.

Instant Messages

Action Keyboard Shortcut
Start a chat with the selected contact COMMAND + N
Start a group chat with multiple selected contacts OPTION + SHIFT + COMMAND + N
Close chat COMMAND + W
Exit the messaging text entry field CONTROL + TAB
Restore default font OPTION + SHIFT + COMMAND + T
Show All Fonts COMMAND + T
Bold COMMAND + B
Italic OPTION + COMMAND + I
Underline COMMAND + U
Bigger COMMAND + + (plus)
Smaller COMMAND + - (minus)
Show Colors SHIFT + COMMAND + C
Copy Style OPTION + SHIFT + COMMAND + C
Paste Style OPTION + COMMAND + V

Global Shortcuts

Global keyboard shortcuts when the Cisco Jabber window is in the background.

Action Keyboard Shortcut
Answer a Call CONTROL + COMMAND + L
Dial selected text in an application SHIFT + COMMAND + 0 (zero) or

COMMAND + )

Answer a Call and see the caller ID
  1. CONTROL + COMMAND + SPACEBAR to open the Cisco Jabber Status Menu
  2. DOWN ARROW to move through the menu options and select answer call from xxx-xxx-xxxx.
  3. Press ENTER.

Voicemail

Action Keyboard Shortcut
Delete voicemail DELETE
Empty voicemail trash OPTION + COMMAND + DELETE
Play voicemail (toggle play and pause) OPTION + COMMAND + P
View voicemail tab COMMAND + 4

Call

Action Keyboard Shortcut
New Call SHIFT + COMMAND + N
Redial COMMAND + R
Place a call to the selected contact in the contact list OPTION + COMMAND + C

Keyboard Navigation

Press the Tab key and arrow keys to navigate through the main window menus.