Contents

Calls

Audio Devices

You can set up your audio device for use with Cisco Jabber.

Procedure
    Step 1   Plug in your headset or other audio device to the appropriate USB port.
    Step 2   Select Jabber > Preferences > Audio/Video.
    Step 3   Select your audio device from the drop-down lists after the hardware is recognized.
    Step 4   Adjust the volume for the audio device.

    Forward Calls

    You can forward calls from Cisco Jabber.

    Procedure
      Step 1   Select Jabber > Preferences > Calls.
      Step 2   Select Call Forward.
      Step 3   Select Forward Calls to.
      Step 4   Add additional number to the forwarding list by selecting Add Number (plus) button.
      Step 5   Enter a phone number, including country and area codes.
      Step 6   Select Forward Calls to and select a number from the submenu.

      URI Dialing

      You can use URI dialing to make calls and resolve contacts with Uniform Resource Identifiers (URI).

      Users that are connected to Cisco TelePresence Video Communication Server (VCS), are only accessible using their associated URI.

      For example, a user named Anita Perez has the following SIP URI associated with her directory number: aperez@example.com. URI dialing enables users to call Anita with her SIP URI rather than her directory number.

      Imported Contacts from Microsoft Outlook

      Contacts imported from Microsoft Outlook may contain SIP URIs. For releases prior to Apple OS X Maverick Version 10.9, the Mac address book may not display some characters, for example aperez@example.com can display as aperezexamplecom. However, you can still search and call using these URIs.

      Setup SIP URI

      You can create a SIP URI for the contacts in your Mac address book.

      Before You Begin

      Ensure that you have configured the Address Book Plug-in for Cisco Jabber for Mac. Refer to Contacts from Address Book for information on the Address Book Plug-in.

      Procedure
        Step 1   Select the user in your mac address book and select Edit.
        Step 2   Within the phone section of the contact card, add the SIP URI for your contact.
        Step 3   Select Done.

        Dialing a Contact using a SIP URI

        You can call a contact using their SIP URI.

        Procedure
          Step 1   Enter the characters of the URI including the @ symbol and at least two characters after the @. For example aperez@ex.
          Step 2   The call bricklet will display the results.
          Step 3   Select Call in the bricklet to call the contact using their SIP URI.
          Calls

          Calls

          Audio Devices

          You can set up your audio device for use with Cisco Jabber.

          Procedure
            Step 1   Plug in your headset or other audio device to the appropriate USB port.
            Step 2   Select Jabber > Preferences > Audio/Video.
            Step 3   Select your audio device from the drop-down lists after the hardware is recognized.
            Step 4   Adjust the volume for the audio device.

            Forward Calls

            You can forward calls from Cisco Jabber.

            Procedure
              Step 1   Select Jabber > Preferences > Calls.
              Step 2   Select Call Forward.
              Step 3   Select Forward Calls to.
              Step 4   Add additional number to the forwarding list by selecting Add Number (plus) button.
              Step 5   Enter a phone number, including country and area codes.
              Step 6   Select Forward Calls to and select a number from the submenu.

              URI Dialing

              You can use URI dialing to make calls and resolve contacts with Uniform Resource Identifiers (URI).

              Users that are connected to Cisco TelePresence Video Communication Server (VCS), are only accessible using their associated URI.

              For example, a user named Anita Perez has the following SIP URI associated with her directory number: aperez@example.com. URI dialing enables users to call Anita with her SIP URI rather than her directory number.

              Imported Contacts from Microsoft Outlook

              Contacts imported from Microsoft Outlook may contain SIP URIs. For releases prior to Apple OS X Maverick Version 10.9, the Mac address book may not display some characters, for example aperez@example.com can display as aperezexamplecom. However, you can still search and call using these URIs.

              Setup SIP URI

              You can create a SIP URI for the contacts in your Mac address book.

              Before You Begin

              Ensure that you have configured the Address Book Plug-in for Cisco Jabber for Mac. Refer to Contacts from Address Book for information on the Address Book Plug-in.

              Procedure
                Step 1   Select the user in your mac address book and select Edit.
                Step 2   Within the phone section of the contact card, add the SIP URI for your contact.
                Step 3   Select Done.

                Dialing a Contact using a SIP URI

                You can call a contact using their SIP URI.

                Procedure
                  Step 1   Enter the characters of the URI including the @ symbol and at least two characters after the @. For example aperez@ex.
                  Step 2   The call bricklet will display the results.
                  Step 3   Select Call in the bricklet to call the contact using their SIP URI.