Administrative Interface
The Cisco Hosted Collaboration Mediation Fulfillment administrative interface includes the following administrative interfaces:
Service Inventory
Cisco Hosted Collaboration Mediation Fulfillment supports Service Inventory, an application that periodically queries the Cisco Unified Communications Domain Manager server, and reports the current operating state of the underlying Unified Communications applications. In addition, Service Inventory can generate reports directly from Cisco Unified Communications Manager and Cisco Unity Connection application servers for customers that are provisioned in Cisco Hosted Collaboration Mediation Fulfillment that does not have a Unified Communications Domain Manager configured. The data provides information about customers, subscribers, devices, and other details that are currently provisioned for Cisco HCS through Unified Communications Domain Manager or the appropriate UC application. The service provider uses this data to generate billing records for end customers as part of regular business processes. Service Inventory also can report on the overall state of the system.
The Service Inventory administrative interface allows you to schedule, configure, and generate Service Inventory billing reports, which use a Cisco common format. The generated reports are backed up for a configured amount of time, which is 60 days by default. Service Inventory automatically transfers the report files at regular intervals to the remote SFTP servers that you configure in the Service Inventory administrative interface. If report generation fails, Service Inventory sends you an email failure notification if you provide an email address.
Service Inventory provides both Scheduled and On Demand reports. Scheduled reports are run daily, weekly, or monthly at a chosen time, configured in the Service Inventory administrative interface. On-Demand reporting consists of Inventory and Location reports, that can be run at any time to allow the administrator to generate reports without having to alter the reporting schedule. The Inventory report is equivalent to a scheduled Service Inventory report. Location Summary reports generate a report to indicate the number of devices and subscribers per location. For On Demand Service Inventory reports, a check box is available for Each Reseller & Customer and Generate XLS Report. Select Each Reseller & Customer to generate Aggregate reports for each customer and Reseller in the system. Each customer or reseller has a Summary, Detailed, and MACD report generated as well as a Service Provider level Summary Report. Select Generate XLS Report check box, to generate an excel-formatted report. Location reports require an Inventory report (.si) to be available on the system or an error is generated.
Both Scheduled and On Demand reports require that either Cisco Unified Communications Domain Manager, UCAPP, or Cisco Unified Communications Domain Manager and UCAPP be chosen as the report source, the default being Cisco Unified Communications Domain Manager. Selecting Cisco Unified Communications Domain Manager as the source generates a ".si" report and summary reports is generated from Cisco Unified Communications Domain Manager. If UCAPP is chosen as the report source, ".ucsi" and ".simacd" reports are generated from a Cisco Unified Communication application, provided a Cisco Unified Communication application has been configured directly in Cisco Hosted Collaboration Mediation Fulfillment, without using Cisco Unified Communications Domain Manager). If Cisco Unified Communications Domain Manager and UCAPP is chosen as the report source, ".si", ".ucsi", and ".simacd" reports are generated.
Infrastructure Manager
Infrastructure Manager allows you to provision and query the Cisco HCS Shared Data Repository (SDR). The Cisco HCS Shared Data Repository provides configuration information for Cisco Hosted Mediation Fulfillment Service Assurance. The Cisco HCS Shared Data Repository is a repository of data that represents the Cisco HCS configuration of data centers, customers, and management components in the service provider's network. This repository is then used by HCM-Service Assurance to provide more effective, detailed, and accurate operational alarms and events.
Cisco HCS License Manager is a part of Infrastructure Manager and provides centralized license management for Cisco HCS. Cisco HLM leverages the functionality of a UC component called Prime License Manager. Cisco HLM extends the functionality of Prime License Manager for use in the service provider space beyond the scope of a single enterprise.
Node Manager
The Node Manager application allows you to manage your Cisco Hosted Collaboration Mediation Fulfillment platform by adding, editing, and deleting Cisco Hosted Collaboration Mediation Fulfillment Cluster Nodes.
Platform Manager
The Platform Manager administrative interface, a Unified Communication application platform management client, allows you to start upgradesback up for Cisco Unified Communications Manager, Cisco Unified Communications Manager IM and Presence Service, and Cisco Unity Connection in the Cisco Hosted Collaboration Solution. It allows you to configure the server inventory for the system and select, schedule, and monitor upgrades ofback up one or more servers across one or more clusters. In the Platform Manager administrative interface, you can also create groups of servers to help manage multiple clients and applications. From the administrative interface, you can schedule restarts for servers and schedule tasks for switching to the active version (active partition). You can also automate backup tasks of your system using the Backup Schedule feature.
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Use Cisco Prime Collaboration Deployment to manage UC applications, Release 10.5(2) or later. With Prime Collaboration Deployment, you can perform tasks such as migration of older software versions of clusters to new virtual machines, fresh installs, and upgrades on existing clusters. For more information, see the following documents:
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