Cisco HCS License Usage
Introduction
Cisco Hosted Collaboration Mediation Fulfillment (HCM-F) provides functionality to monitor how licenses are deployed and used within a Cisco HCS deployment. Other components in the solution are not managed by Cisco HCM-F. This chapter describes these components and how best to monitor and maintain license usage.
Infrastructure Licenses
Cisco Nexus 7000 Series Switches
For licensing information, see the Cisco NX-OS Licensing Guide: http://www.cisco.com/c/en/us/support/switches/nexus-7000-series-switches/products-installation-and-configuration-guides-list.html.
Cisco AnyConnect
For licensing information, see the AnyConnect Secure Mobility Client Features, Licenses, and OSs guide: http://www.cisco.com/c/en/us/support/security/anyconnect-secure-mobility-client/products-feature-guides-list.html.
Cisco Adaptive Security Appliance
For licensing information, see the Cisco ASA licensing documents: http://www.cisco.com/en/US/products/ps6120/products_licensing_information_listing.html.
Cisco UCS Manager
For licensing information, see the Cisco UCS Manager GUI Configuration Guide : http://www.cisco.com/c/en/us/support/servers-unified-computing/ucs-manager/products-installation-and-configuration-guides-list.html.
Metaswitch Perimeta SBC
The Metaswitch Perimeta SBC (session border controller) license consists of the base bare metal (or non-virtual) license, variable SIP call session licenses, and optional licenses. This license determines the scalability limits that apply to the SBC, and the feature packs in the license determine which SBC features are available. If an attempt is made to use a CLI command from a feature pack not included in the current license, the CLI displays a warning.
- Soft: This model provides warnings from the system. The SBC indicates license breaches with CLI warnings and alarms, but continues to function even though license usage limit is exceeded.
- Hard: This model enforces the restrictions of the license. The SBC may prevent you from breaching your licensed capacity limits or from configuring unlicensed features.
The SBC is always installed as a redundant pair of servers, where one server is Active and the other is Standby. One pair is required per data center. Therefore, purchase session licenses for each pair. Often, one data center is configured to carry all traffic when other data centers fail. For such a situation, purchase enough licenses to equal the maximum number of sessions that the surviving data center carries. One session is consumed per call leg.
Cisco HCS supports the following Perimeta SBC feature packs:
Data Center License Usage
The following data center storage components require specific licensing. For more information, contact your Cisco sales engineer.
 Note | If you are using SAN-based storage, you must have storage access licensing for your Cisco components. |
Cisco HCS License Reports
Cisco HCS License Manager supports the generation of a system-level license report. The report includes all customers on the system with aggregate license consumption at customer level. The report also includes the Cisco Prime License Manager to which each customer is associated.
Request the Cisco HCS license report through HCM-F. The report request generates two files: one in .csv format, the other in .xlsx format. Both files are saved in the HCS License Manager license report repository for future download. The retention period of the report is set to 60 days by default.
Take the following steps to generate and download a Cisco HCS license report.
For more information, see the Cisco Hosted Collaboration Mediation Fulfillment Maintain and Operate Guide: http://www.cisco.com/c/en/us/support/unified-communications/hosted-collaboration-solution-version-10-6-1/model.html#~tab-component-documentation.
HCS License Report Format
Column Definitions
- Customer
-
The customer name. For a shared instance configuration, the cluster name.
- Tenants
-
In a shared instance configuration, the customer names that share the cluster.
- Reseller Name
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The reseller who manages the customer, if applicable.
- LM Name
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The License Manager from which the customer requests required licenses.
- Deal ID
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Any Deal ID associated with the customer.
- License Type Columns
-
The remaining columns contain the number of required licenses of various types for each customer. They are listed in alphabetical order.
Row Definitions
- Customer Row
-
Each row refers to a customer, except for shared instance configurations, where a row represents the shared cluster.
- Unassociated Row
-
The UNASSOCIATED row represents required licenses that are not associated with any customer. This could be because a UC app that requires licenses is set up in Cisco Unified Communications Domain Manager, but the UC app is not in any Network Device List associated with a customer. Another case is a cluster that has been created in HCM-F that has no customer specified for it.
- System Row
-
The System row is the total of required licenses across all customers and unassociated required licenses.
Management Licenses
Your Cisco Unified Communications Manager license usage is the sum of your Cisco Unified Communications Manager license usage and your Cisco Unity Connection license usage. License usage for Unified CM and Cisco Unity Connection is tracked and reported on by Cisco Prime License Manager (through HCS License Manager).
Application Licenses
Cisco Prime License Manager, which is used by Cisco Unified Communications Manager and Cisco Unity Connection, provides simplified, enterprise-wide management of user-based licensing. Prime License Manager handles licensing fulfillment, supports allocation and reconciliation of licenses across supported products, and provides enterprise-level reporting of usage and entitlement.
Cisco Agent Desktop Licenses
Run the ShowLicenseUsage utility to view the IP addresses of clients who consume desktop seats or who run Cisco Desktop Administrator or Cisco Workflow Administrator.
For IP Phone Agent and Cisco Agent Desktop-Browser Edition seats, the IP address is that of the active Browser and IP Phone Agent (BIPPA) service. For web-based Desktop Administrator, the IP address is that of the CAD server.
Follow these steps to use the ShowLicenseUsage utility.
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On the server hosting the Cisco Agent Desktop services, open Windows Explorer.
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Navigate to the C:\Program Files\Cisco\Desktop\bin folder.
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Double-click ShowLicenseUsage.exe to run the utility.
|
Result Heading |
Description |
|---|---|
|
admin - desktop |
Not used in this version |
|
admin - enterprise |
Lists users of Cisco Work Flow Administrator and Cisco Desktop Administrator |
|
admin - personnel |
Not used in this version |
|
admin - cti config |
Not used in this version |
|
seat |
Lists users of Cisco Agent Desktop, Cisco Agent Desktop - Browser Edition, Cisco IP Phone Agent, and Cisco Supervisor Desktop |
Cisco Jabber Guest Licenses
For license usage information, see the 'Monitor Product Use' topic in the Cisco Jabber Guest Administration Guide: http://www.cisco.com/c/en/us/support/unified-communications/jabber-guest/products-maintenance-guides-list.html.
Prime Collaboration Assurance License Usage
The following rules apply for Prime Collaboration Assurance licensing:
- Devices that are in Managed and Suspended states are counted.
- An IP phone and soft client pair that share the same extension number or SIP URI is counted as one endpoint. The soft clients include Cisco Unified Personal Communicator, Cisco IP Communicator, Cisco Jabber, and Client Services Framework (CSF).
- Mobile phones are counted separately.
- Analog phones connected to a voice gateway are not monitored and not counted.
- Phones with the same IP address are counted as one endpoint, and only one license unit is used. However, when Prime Collaboration is deployed in MSP mode, phones with the same overlapping IP address are counted as different endpoints.
For more information about how to add license files and how the endpoints are counted, see the Cisco Prime Collaboration Assurance Guide - Advanced: http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-collaboration/products-user-guide-list.html.
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