Utils commands

utils auditd

This command starts, stops, and provides the status of the system auditing service.

utils auditd { enable | disable | status }

Syntax Description

Parameters Description
enable

Enables the collection of audit logs. When enabled, the system monitors and records user actions as well as Linux events such as the creation and removal of users, as well as the editing and deleting of files .

disable

Disables the collection of audit logs.

status

Displays the status of audit log collection. Cisco recommends that you retrieve the audit log by using the Real-Time Monitoring Tool, but you can also retrieve it by using the CLI.

Command Modes

Administrator (admin:)

Usage Guidelines

After the service has been enabled, it monitors and logs activity on the system. Be aware that the system auditing service logs a lot of information. Care must be taken not to overfill the disk.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils core*

utils core analyze

This command generates a backtrace for a core file, a thread list, and the current value of all CPU registers.

utils core { active | inactive } analyze [core_filename]

Syntax Description

Parameters Description
active

Specifies an active version

inactive

Specifies an inactive version

core_filename

Specifies the name of the core file from which to generate the stack trace.

Command Modes

Administrator (admin:)

Usage Guidelines

This command creates a file of the same name as the core file, with a .txt extension, in the same directory as the core file. After you execute this command on a core file created by cimserver, an unexpected message displays. This message is a known limitation of the command.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils core list

This command displays all active or inactive core files.

utils core { active | inactive } list

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils create report

This command creates reports about the server in the platform/log directory.

utils create report { csa | hardware | platform | security }

Syntax Description

Parameters Description
csa

Collects all the files required for the Cisco Security Agent (CSA) diagnostics and assembles them into a single CSA diagnostics file. You can retrieve this file using the file get command.

hardware

Creates a system report that contains disk array, remote console, diagnostic, and environmental data.

platform

Collects the platform configuration files into a TAR file.

security

Collects the diagnostic reports and creates a TAR file that you can download for troubleshooting purposes. You can retrieve this file with the file get command.

Command Modes

Administrator (admin:)

Usage Guidelines

You are prompted to continue after you enter the command.

After you create a report, use the command file get activelog platform/log/filename command, to get the report. where filename specifies the report filename that displays after the command completes.

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils csa disable

This command is not supported for HCM-F. Refer to utils os secure permissive CLI command for replacement.


Note


The command, set csa disable, is not applicable to HCM-F. Although the CLI menu option exists, CSA is no longer supported. If you try to disable CSA, you will receive the output response admin:utils csa disable (which is no longer supported).


utils csa enable

This command is not supported for HCM-F. Refer to utils os secure enforce CLI command for replacement.


Note


The command, set csa enable, is not applicable to HCM-F. Although the CLI menu option exists, CSA is no longer supported. If you try to enable CSA, you will receive the output response admin:utils csa enable. The output is no longer supported.

utils csa status

This command is not supported for HCM-F. Refer to utils os secure status CLI command for replacement.


Note


The command, set csa status, is not applicable to HCM-F. Although the CLI menu option exists, CSA is no longer supported. If you try to set the status for CSA, you will receive the output response admin:utils csa status (which is no longer supported).


utils diagnose

This command enables you to diagnose and attempt to automatically fix system problems.

utils diagnose { fix | list | module | test | version } [module_name]

Syntax Description

Parameters Description
fix

Runs all diagnostic commands and attempts to fix problems.

list

Lists all available diagnostic commands.

module

Runs a single diagnostic command or group of commands and attempts to fix problems

test

Runs all diagnostic commands but does not attempt to fix problems.

version

Displays the diagnostic framework version.

module_name

Specifies the name of a diagnostics module.

Command Modes

Administrator (admin:)

utils diagnose hcs

This command enables you to diagnose problems for HCS services. The information is helpful for debugging purposes.

This command can be executed from any node in the cluster.

Command Syntax

utils diagnose hcs

agp

chpa

cucdmsync

dmasa

fulfillment

hlm

nbi

si

sdrcnf

ucpa

ucsmsync

vcentersync

Parameters

  • agp displays the diagnostics information for the API Gateway Proxy service.
  • chpa displays the diagnostics information for the Provisioning Adapter Service.
  • cucdmsync displays the diagnostics information for the CUCDMSync Service.
  • dmaim displays the diagnostics information for the DMA-IM.
  • fulfillment displays the diagnostics information for the fulfillment Service.
  • hlm displays the diagnostics information for the HCS License Manager Service.
  • nbi displays the diagnostics information for the North Bound Interface Service.
  • si displays the diagnostics information for the Service Inventory Service.
  • sdrcnf displays the diagnostics information for the SDR Change Notification Service.
  • ucpa displays the diagnostic information for the Unity Connection Provisioning Adapter. It used by Service Inventory.
  • ucsmsync displays the diagnostics information for the UCSMSync Service.
  • vcentersync displays the diagnostics information for the VCenterSync Service.

Requirements

Command privilege level: 0

Allowed during upgrade: No

utils disaster_recovery backup local

This command invokes the backup and creates the tar file on the local drive.

Command Syntax

utils disaster_recovery backup local featurelist device_name

Parameters

  • featurelist is mandatory and comprises a comma-separated feature list to back up.
  • device_name is mandatory and specifies the name of the backup device to be added.

Usage Guidelines

Use utils disaster_recovery show_registration to display the list of registered features.

Use utils disaster_recovery device list to display the configured device list.

Example

admin:utils disaster_recovery backup local HCS localdevice 
Backup initiated successfully. Please run 'utils showstatus backup' 
command to see the status.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils disaster_recovery backup network

This command starts a backup job and stores the resulting Tar file on a remote server.

Command Syntax

utils disaster_recovery backup network featurelist path servername username

Parameters

  • featurelist specifies the list of features to back up, separated by commas.
  • path represents the location of the backup files on the remote server.
  • servername represents the IP address or hostname of the server where you stored the backup files.
  • username represents the username that is needed to log in to the remote server.

Usage Guidelines


Note


The system prompts you to enter the password for the account on the remote server.


Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils disaster_recovery cancel_backup

This command cancels the ongoing backup job.

Command Syntax

utils disaster_recovery cancel_backup confirm

Usage Guidelines

After you enter the command, you must confirm that you want to cancel the backup. Enter Y to cancel the backup or any other key to continue the backup.

Example

admin:utils disaster_recovery cancel_backup yes
Cancelling backup...
Backup cancelled successfully.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils disaster_recovery estimate_tar_size

This command provides the estimated size of the last successful backup from the SFTP/local device.

Command Syntax

utils disaster_recovery estimate_tar_size featurelist

Parameters

featurelist specifies the list of features to back up, separated by commas.

Usage Guidelines

Use utils disaster_recovery show_registration <servername> to display the list of registered features.

Example

admin:utils disaster_recovery estimate_tar_size HCS
Estimated tar size successfully: Estimated size of backup for selected features is 
42.52 MB.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils disaster_recovery history

This command displays the history of previous backups and restores.

Command Syntax

utils disaster_recovery history operation

Parameters

operation specifies backup or restore

Example

admin:utils disaster_recovery history backup
Tar Filename: Backup Device: Completed On: Result: Backup Type: Features Backed Up:
2009-10-30-14-53-32.tar TAPE Fri Oct 30 14:55:31 CDT 2009 ERROR MANUAL
2009-12-10-10-30-17.tar TAPE Thu Dec 10 10:35:22 CST 2009 SUCCESS MANUAL
CDR_CAR,CCM

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils disaster_recovery maverick

This command enables or disables the detailed maverick logging.

Command Syntax

utils disaster_recovery maverick [enable] [disable]

Parameters

  • enable enables the detailed maverick logging
  • disable disables the detailed maverick logging

Example

admin:utils disaster_recovery maverick enable 
drfCliCommand: maverick Maverick detailed logging enabled. 
Restart Master and Local Agent in this machine for the changes to take effect. 

admin:utils disaster_recovery maverick disable 
drfCliCommand: maverick Maverick detailed logging disabled.
Restart Master and Local Agent in this machine for the changes to take effect. 

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils disaster_recovery device add

This command adds:

  • backup tape device
  • backup local device
  • backup network device

Command Syntax

utils disaster_recovery device add

local device_name Number_of_backups

network device_name path server_name username Number_of_backups

Parameters

  • device_name—name of the backup device to be added
  • path—path to retrieve backup device from this location
  • server_name—hostname of the server where the backup file needs to be stored
  • username—user ID to connect to the remote machine
  • Number_of_backups—Number of backups to be stored on the local or the network directory (default value is 2)

Note


If there is more than one node in the cluster, each node in the cluster must be backed up to a unique directory (see example below).

Example:

admin:utils disaster_recovery device add network networkDevice /backup/app1 
10.77.31.116 root 3
utils disaster_recovery device add network networkDevice /backup/ws1
10.77.31.116 root 3
utils disaster_recovery device add network networkDevice /backup/ws2
10.77.31.116 root 3 

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils disaster_recovery device delete

This command deletes the specified device.

Command Syntax

utils disaster_recovery device delete [device_name|*]

Parameters

  • device_name is mandatory and specifies the name of the device to be deleted.
  • * deletes all the existing devices except for the ones associated to a schedule

Usage Guidelines

This command deletes all the existing devices except for the ones associated to a schedule.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils disaster_recovery device list

This command displays the device name, device type, and device path for all the backup devices.

Command Syntax

utils disaster_recovery device list

Parameters

None

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils disaster_recovery restore local

This command invokes the restore and takes the tar file from network drive.

Command Syntax

utils disaster_recovery restore local restore_server tarfilename device_name

Parameters

  • restore_server is mandatory and represents the hostname of the server to be restored.
  • tarfilename is mandatory and specifies the file that will get restored (without the file extension, for example: 2008-01-21-18-25-03).
  • device_name is mandatory and specifies the name of the backup device to be added.

Note


The tar files must be stored in a restore directory before starting the restore operation.


Usage Guidelines

Use utils disaster_recovery device list to display the configured device list.

Example

admin:utils disaster_recovery restore local SW075B-CM11 2008-01-21-18-25-03 localdevice
Restore initiated successfully. Please run 'utils showstatus restore' command to see 
the status.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils disaster_recovery restore network

This command starts a restore job and takes the backup Tar file from a remote server.

Command Syntax

utils disaster_recovery restore network restore_server tarfilename path servername username

Parameters

  • restore_server specifies the hostname of the server that you want to restore.
  • tarfilename specifies the name of the file to restore.
  • path represents the location of the backup files on the remote server.
  • servername represents the IP address or hostname of the server where you stored the backup files.
  • username represents the username that you need to log in to the remote server.

Usage Guidelines


Note


The system prompts you to enter the password for the account on the remote server.


Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils disaster_recovery schedule

This command affects schedules that are configured.

Command Syntax

utils disaster_recovery schedule

list

Command privilege level: 1

Allowed during upgrade: Yes

add schedulename devicename featurelist datetime frequency

Command privilege level: 1

Allowed during upgrade: No

enable schedulename

Command privilege level: 1

Allowed during upgrade: Yes

disable schedulename

Command privilege level: 1

Allowed during upgrade: No

delete [schedulename|*]

Command privilege level: 1

Allowed during upgrade: No

Parameters

  • list displays the schedules that are configured.
  • add adds the configured schedules.
  • enable enables the specified schedule.
  • disable disables the specified schedule
  • delete deletes the specified schedule.

Options

  • schedulename (mandatory) name of the scheduler
  • devicename (mandatory) name of the device for which scheduling is done
  • featurelist (mandatory) comma-separated feature list to back up
  • datetime (mandatory) date when the scheduler is set. Format specified: (yyyy/mm/dd-hh:mm) 24-hrs clock
  • frequency (mandatory) frequency at which the scheduler is set to take a backup. Examples: once, daily, weekly and monthly
  • * all

List Example

admin:utils disaster_recovery schedule list
schedule name device name Schedule Status
----------------------------------------
schedule1      dev1         enabled
schedule2      dev2         disabled

Enable Example

utils disaster_recovery schedule enable schedule1
Schedule enabled successfully.

Disable Example

utils disaster_recovery schedule disable schedule1
Schedule disabled successfully.

utils disaster_recovery show_backupfiles local

Command Syntax

utils disaster_recovery show_backupfiles local backup|restore

Parameters

directory—name of the local backup/restore directory

Example

admin:utils disaster_recovery show_backupfiles local backup/restore
2009-05-14-21-12-00
2009-05-16-21-12-00

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils disaster_recovery show_backupfiles tape

This command retrieves the information in the backup files that are available on tape.

Command Syntax

utils disaster_recovery show_backupfiles tape tapeid

Parameters

tapeid is mandatory and specifies the tape from which to display backup files.

Usage Guidelines

To display the list of tape IDs, execute the utils disaster_recovery show_tapeid command.

Example

admin:utils disaster_recovery show_backupfiles tape /dev/nst0
20050426181203853

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils disaster_recovery show_backupfiles network

This command retrieves information in the backup files that are available on the network drive.

Command Syntax

utils disaster_recovery show_backupfiles network path servername userid

Parameters

  • path is mandatory and specifies the path to the backup files location.
  • servername is mandatory and specifies the server IP address/hostname where the backup file is stored.
  • userid is mandatory and specifies the user ID used to connect to the remote machine.

Example

admin:utils disaster_recovery show_backupfiles network /usr/local/ 10.77.31.55
administrator
Please enter password to connect to network server 10.77.31.55:****
20050426181203855
20050426181203853
20050426181203857

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils disaster_recovery show_registration

This command displays the registered features and components on the specified server.

Command Syntax

utils disaster_recovery show_registration hostname

Parameters

hostname specifies the server for which you want to display registration information.

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils disaster_recovery status

This command displays the status of the current backup or restore job.

Command Syntax

utils disaster_recovery status operation

Parameters

operation specifies the name of the ongoing operation: backup or restore.

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils firewall ipv4

This commands enables and disables IPv4 firewall.

utils firewall ipv4 { enable | disable | [time] }

Syntax Description

Parameters Description
enable

Turns on the IPv4 firewall.

disable

Turns off the IPv4 firewall. If you do not enter the time parameter, this command disables the firewall for 5 minutes.

time
(Optional) Sets the duration for which the firewall is to be disabled in the following formats:
  • Minutes: 0–1440m
  • Hours: 0–23h
  • Hours and minutes: 0–23h 0–60m

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

utils firewall ipv6

This commands enables and disables IPv6 firewall.

utils firewall ipv6 { enable | disable | [time] }

Syntax Description

Parameters Description
enable

Turns on the IPv6 firewall.

disable

Turns off the IPv6 firewall. If you do not enter the time parameter, this command disables the firewall for 5 minutes.

time
(Optional) Sets the duration for which the firewall is to be disabled in the following formats:
  • Minutes: 0–1440m
  • Hours: 0–23h
  • Hours and minutes: 0–23h 0–60m

Command Modes

Administrator (admin:)

Usage Guidelines

You can use this command to enable or disable firewall tables. If you are testing the Unified Communications Manager for compliance with the USGv6 Profile, you must disable the IPv6 firewall tables for a duration of 23 hours before you begin the test.

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

utils import config

This command takes data from the platformConfig.xml file on the virtual floppy drive and modifies the system to match the configuration file. The system reboots after the command successfully completes.

Command Syntax

utils import config

Parameters

None

Usage guidelines

To execute this command on a VMware deployment that has been cloned (copied) from a template.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils hcs api-gateway-proxy ping

This command initiates an application level ping for the specified service running through the specified WS node. This will ensure the route is configured, ping the south bound application directly using a hardcoded message (for example, SOAP message), and ping the south bound application via the specified WS node (that is, proxy the message). The results of the various tests are displayed on the screen.

Command syntax

utils hcs api-gateway-proxy ping

Parameters

None

Example

Example: utils hcs api-gateway-proxy ping node
danco danslab1 dancopub1

Requirements

None

utils hcs api-gateway-proxy sync

This command triggers the API Gateway Proxy service running on the specified WS node to resynchronize with the Shared Data Repository.

Command syntax

utils hcs api-gateway-proxy sync [all]

Parameters

All: Syncs all.

Example

utils hcs api-gateway-proxy sync all
dlinton-hcmf-02

Requirements

None

utils reprovision

This command initiates fulfillment reprovisioning for each selected device. It performs all configuration for that device as though it had not been previously configured.


Note


Provisioning is normally an automatic process that does not require use of this command. While rarely necessary, the "utils reprovision" command can be useful after replacing a domain manager or if a device is found in an unexpected monitoring state.


Command Syntax

utils reprovision [cuom_monitored_devices | im_monitored_devices | individual_device]

Parameters

cuom_monitored_devices: Triggers reprovisioning for all devices monitored by CUOM.

im_monitored_devices: Triggers reprovisioning for all devices monitored by IM.

individual_device: Triggers reprovisioning for a single device. The user is prompted as follows to identify the device:

Type of device? '(a)pplication' or '(c)ustomer-equipment':

Type of device identifier? '(h)ostname' or '(p)k':

Note: A "(p)k" is an internal identifier. Customers will typically select "h" for hostname. This option is for use when instructed by Cisco support.

Please enter hostname:

or

Please enter pk:

Requirements

None

utils hcs hlm removeReportFile

This command removes the HCS License Manager report file.

Command syntax

utils hcs hlm removeReportFile [File to Remove]

Parameters

File to remove: The file to remove.

Example

admin:utils hcs hlm removeReportFile large.file
Successfully removed: large.file
admin:utils hcs hlm removeReportFile large.file
Unable to locate: large.file


Requirements

None

utils iostat

This command displays the iostat output for the given number of iterations and intervals.

utils iostat { interval | iterations | filename }

Syntax Description

Parameters Description
interval

Sets the seconds between two iostat readings. You must set this value if you are using the iteration parameter

iterations

Sets the number of iostat iterations. You must set this value if you are using the interval parameter.

filename

Redirects the output to a file.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils iothrottle

This command allows you to manage and monitor IO throttling on the server.

utils iothrottle { enable | disable | status }

Syntax Description

Parameters Description
Enable

Enables I/0 throttling enhancements which lowers the impact of upgrades on an active system.

Disable

Disables I/0 throttling enhancements.

Status

Displays the status of I/0 throttling enhancements.

Command Modes

Administrator (admin:)

Usage Guidelines

Disabling I/0 throttling enhancements can adversely affect the system during upgrades.

utils ldap config fqdn

This command configures your system to use an FQDN for LDAP authentication. If your system is not DNS configured, use the command: utils ldap config ipaddr.

Command Syntax

utils ldap config fqdn

Parameters

None

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils ldap config ipaddr

This command configures your system to use an IP address for LDAP authentication. This is not the preferred method. It is required if your system is not or cannot be configured to use DNS. In such case use the command: utils ldap config fqdn.

Command Syntax

utils ldap config ipaddr

Parameters

None

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils migrate service inventory

This command migrates configuration data and backs up report files from another host that is running HCS Service Inventory to the local host that is running HCS Service Inventory.

For HCM-F Release 8.6(2)ES1 platform, this command upgrades HCS Service Inventory 8.6(1)ES1 to HCS Service Inventory 8.6(2)ES1. For more information, refer to the Upgrading Components for Cisco Hosted Collaboration Solution for (HCS) 8.6(2)ES1.

Command Syntax

utils migrate serviceinventory [hostname] [username]

Parameters

  • hostname represents the hostname or IP address of the server that is running the older software version of Service Inventory.

Note


Make sure that the DNS is configured if the hostname is specified.


  • username represents a valid user account name on the server that is running the older software version of Service Inventory.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils network arp

This command lists the contents of the Address Resolution Protocol table.

Command Syntax

utils network arp

list [host hostname] [options]

Command privilege level: 0

Allowed during upgrade: No

set host addr

Command privilege level: 1

Allowed during upgrade: No

delete host

Command privilege level: 1

Allowed during upgrade: Yes

Options

  • host (optional) specifies host you want to list/set/delete.
  • hostname (optional) the hostname of the specified host.
  • options (optional) page, numeric
    • page pauses output.
    • numeric shows hosts as dotted IP addresses.
  • addr (mandatory) the hardware address (MAC) of the host.
    • Format XX:XX:XX:XX:XX:XX
    • Format XX:XX:XX:XX:XX:XX

List Usage Guidelines

In the Flags column, C=cached, M=permanent, P=published.

List Example

admin: utils network arp list
Address                  HWtype  HWaddress           Flags Mask           Iface
sjc21-3f-hsrp.cisco.com  ether   00:00:0C:07:AC:71   C                    eth0
philly.cisco.com         ether   00:D0:B7:85:98:8E   C                    eth0
Entries: 2      Skipped: 0      Found: 2

Set Example

admin: utils network arp set myhost 11:22:33:44:55:66

Delete Example

admin: utils network arp delete myhost

utils network capture

This command captures IP packets on the specified Ethernet interface.

Command Syntax

utils network capture eth0 [page] [numeric] [file fname] [count num] [size bytes] [src addr] [dest addr] [port num]

Parameters

eth0 (Optional) Specifies Ethernet interface 0.

Note


If not specified and there is only one interface, by default it will be eth0.


Options

  • page—Displays the output one page at a time When you use the page or file options, the complete capture of all requested packets must occur before the command completes.
  • numeric—Displays hosts as dotted IP addresses
  • file fname—Outputs the information to a file The file option saves the information to platform/cli/fname.cap. The filename cannot contain the '.' character.
  • count num—Sets a count of the number of packets to capture For screen output, the maximum count equals 1000, and, for file output, the maximum count equals 10000.
  • size bytes—Sets the number of bytes of the packet to capture For screen output, the maximum number of bytes equals 128, for file output, the maximum of bytes can be any number or ALL.
  • src addr—Specifies the source address of the packet as a hostname or IPv4 address
  • dest addr—Specifies the destination address of the packet as a hostname or IPv4 address
  • port num—Specifies the port number of the packet, either source or destination

Requirements

Command privilege level: 0

Allowed during upgrade: No

utils network host

This command resolves a hostname to an address or an address to a hostname.

Command Syntax

utils network host hostname [server server-name] [page] [detail] [srv]

Parameters

hostname represents the hostname or IP address that you want to resolve.

Options

  • server-name—Specifies an alternate domain name server.
  • page—Displays the output one screen at a time.
  • detail—Displays a detailed listing.
  • srv—Displays DNS SRV records.

Requirements

Command privilege level: 0

Allowed during upgrade: No

utils network ipv6

This command displays information about a specified IPv6 address or hostname.

Command Syntax

utils network ipv6

ping {IPv6-address | hostname} [count]

traceroute {IPv6-address | hostname}

host {IPv6-address | hostname}

Parameters

  • ping pings the specified IPv6 address or hostname.
  • traceroute trace routes the specified IPv6 address or hostname.
  • host looks up the specified IPv6 address or hostname.
  • IPv6-address specifies the IPv6 address about which to get information.
  • hostname specifies the hostname about which to get information.
  • count specifies the number of ICMPv6 messages that will get exchanged. Default specifies 4.

Usage Guidelines

The hostname must resolve to a valid IPv6 address.

Requirements

Command privilege level: 0

Allowed during upgrade: No

utils network ping

This command allows you to ping another server.

Command Syntax

utils network ping destination [count] [size]

Parameters

destination represents the hostname or IP address of the server that you want to ping.

Options

  • count—Specifies the number of times to ping the external server. The default count equals 4.
  • size represents the size of ping packet in bytes. The default size is 56.

Requirements

Command privilege level: 0

Allowed during upgrade: No

utils network traceroute

This command traces IP packets that are sent to a remote destination.

Command Syntax

utils network traceroute destination

Parameters

destination represents the hostname or IP address of the server to which you want to send a trace.

Requirements

Command privilege level: 0

Allowed during upgrade: No

utils ntp*

utils ntp server add

The command adds a maximum of five specified NTP servers.

utils ntp server add s1 [ s1 | s2 | s3 | s4 | s5 ] [norestart]

Syntax Description

Parameters Description
s1...

Specifies the NTP servers.

norestart

Causes the NTP service to not restart after you add the servers.

Command Modes

Administrator (admin:)

Usage Guidelines

If you use norestart, an explicit restart of the NTP service is required for the changes to take effect.

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Example: Attempting to Add Servers with Incorrect Command Line Parameters

admin: admin:utils ntp server add s1 s2 s3 s4 s5 s6 s7 s8
Incorrect number of parameters entered for add
usage: utils ntp server add s1 [s2 s3 s4 s5] [norestart]
admin: utils ntp server add s1 s2 s3 s4 s5 s6 s7 s8
Incorrect number of parameters entered for add
usage: utils ntp server add s1 [s2 s3 s4 s5] [norestart]
admin: utils ntp server add clock1.cisco.com clock2.cisco.com
clock1.cisco.com :  added successfully.
clock2.cisco.com :  added successfully.
Restarting NTP on the server.
admin: utils ntp server add clock1.cisco.com clock2.cisco.com
clock1.cisco.com : [The host has already been added as an NTP server.]
clock2.cisco.com : [The host has already been added as an NTP server.]
admin: utils ntp server add bglr-ccm26
bglr-ccm26 : [This server cannot be added as an NTP server.]
admin: utils ntp server add clock3.cisco.com
clock3.cisco.com : [ Inaccessible NTP server. Not added. ]
admin: utils ntp server add ntp01-syd.cisco.com ntp02-syd.cisco.com clock.cisco.com norestart
ntp01-syd.cisco.com :  added successfully.
ntp02-syd.cisco.com :  added successfully.
clock.cisco.com :  added successfully.
The NTP service will need to be restarted for the changes to take effect.
admin:utils ntp server add clock3.cisco.com
The maximum permissible limit of 5 NTP servers is already configured.

utils ntp server delete

This command deletes NTP servers that are configured.

utils ntp server delete

Command Modes

Administrator (admin:)

Usage Guidelines

This command allows you to delete a configured NTP server or all of them. When you choose the server to delete, you are prompted to indicate if you want to restart the NTP service. If you choose no, the NTP service does not get restarted after the server is deleted.

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Example: Deleting Servers with Incorrect Command Line Parameters

admin: utils ntp server delete clock1.cisco.com clock2.cisco.com
Incorrect number of optional parameters entered for delete
usage: utils ntp server delete 
admin: utils ntp server delete
1: clock1.cisco.com
2: clock2.cisco.com
3: ntp01-syd.cisco.com
4: ntp02-syd.cisco.com
5: clock.cisco.com
a: all
q: quit

Choice: 1

Restart NTP (y/n): y

clock1.cisco.com will be deleted from the list of configured NTP servers.
Continue (y/n)?y

clock1.cisco.com :  deleted successfully.
Restarting NTP on the server. 
admin: utils ntp server delete
1: clock1.cisco.com
2: clock2.cisco.com
3: ntp01-syd.cisco.com
4: ntp02-syd.cisco.com
5: clock.cisco.com
a: all
q: quit

Choice: a

Restart NTP (y/n): n

This will result in all the configured NTP servers being deleted.
Continue (y/n)?y

clock1.cisco.com :  deleted successfully.
clock2.cisco.com :  deleted successfully.
ntp01-syd.cisco.com :  deleted successfully.
ntp02-syd.cisco.com :  deleted successfully.
clock.cisco.com :  deleted successfully.
The NTP service will need to be restarted for the changes to take effect.
admin: utils ntp server delete
There are no NTP servers configured to delete.

utils ntp config

This command displays the current configuration of the NTP client and server.


Note


To avoid potential compatibility, accuracy, and network jitter problems, the external NTP servers that you specify for the primary node should be NTP v4 (version 4). If you are using IPv6 addressing, external NTP servers must be NTP v4.


utils ntp config

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

utils ntp restart

This command restarts the NTP service.

utils ntp restart

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

utils ntp server list

This command lists all NTP servers.

utils ntp server list

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

utils ntp start

This command starts the NTP service if it is not already running.


Note


You can not stop the NTP service from the command line interface. Use this command when the utils ntp status command returns stopped.


utils ntp start

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

utils ntp status

This command displays the current status of NTP.

utils ntp status

Command Modes

Administrator (admin:)

Requirements

Command privilege level:

Allowed during upgrade:

utils os*

utils os kerneldump

This command configures kerneldump to provide a kernel crash dumping mechanism. The kernel captures the dump to the local disk, in case of a kernel crash.

The MCS-7835-H2 and MCS-7845-H2 models do not support this command.


Note


The netdump commands have been removed from release 8.6(1) and have been replaced with the kerneldump commands.


utils os kerneldump { enable | disable }

Command Modes

Administrator (admin:)

Usage Guidelines

If a kernel crash occurs, the capture kernel dumps the core on the local disk of the server. The primary kernel reserves 128MB of physical memory that the capture kernel uses to boot. The kerneldump uses the kexec command to boot into a capture kernel whenever the kernel crashes.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Example

admin: utils os kerneldump enable
***************WARNING*******************
Enabling kerneldump requires system reboot
Would you like to boot the machine (y/n):y
kerneldump enable operation succeeded
System going for a reboot

utils os kerneldump ssh

This command enables, disables, or displays the status of an external SSH server.

utils os kerneldump ssh { enable | disable | status }

Syntax Description

Parameters Description
enable

Configures an external SSH server as a kerneldump server to kernel dumps.

disable

Removes support of the external SSH server that is configured to collect kernel dumps.

status

Indicates whether an external SSH server is configured or not, to collect kernel dumps.

Command Modes

Administrator (admin:)

Usage Guidelines

If external SSH server has the kerneldump service enabled and a kernel crash occurs, the capture kernel dumps the core on the external server that is configured to collect the dump.  
Enabling and disabling kerneldump require a system reboot for the changes to come into effect.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Example

admin: utils os kerneldump ssh disable 10.77.31.60
Disabling kerneldump requires system reboot
Would you like to continue (y/n): y
kerneldump disable operation succeeded
System going for a reboot

utils os secure

This command is used to specify the level of security provided by selinux.

utils os secure { enforce | permissive | status }

Syntax Description

Parameters Description
enforce

permissive

status

Command Modes

Administrator (admin:)

Usage Guidelines

Note that selinux does not handle rate limiting. Rate limiting is handled by ipprefs and ip tables.

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils remote_account*

utils remote_account create

This command creates a remote account.

utils remote_account create

Command Modes

Administrator (admin:)

Usage Guidelines

A remote account generates a pass phrase that allows Cisco Systems support personnel to get access to the system for the specified life of the account.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils remote_account disable

This command allows you to disable a remote account.

utils remote_account disable

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils remote_account enable

This command allows you to enable a remote account.

utils remote_account enable

Command Modes

Administrator (admin:)

Usage Guidelines

You can have only one remote account that is enabled at a time.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils remote_account status

This command allows you to check the status of a remote account.

utils remote_account status

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils service

This command activates, deactivates, stops, starts, or restarts a service.

Command Syntax

utils service

activate service-name

deactivate service-name

start service-name

stop service-name

restart service-name

Parameters

  • activate activates a service. The service name may consist of multiple words.
  • deactivate deactivates a service. The service name may consist of multiple words.
  • list retrieves all services status.
  • start starts a service. The service name may consist of multiple words.
  • stop stops a service. The service name may consist of multiple words.
  • restart restarts a service. The service name may consist of multiple words.
  • service-name represents the name of the service that you want to activate, deactivate, stop or start. For a list of services, see the Cisco Hosted Collaboration Mediation Fulfillment Planning Guide.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils service list

This command retrieves a list of all services and their status.

Command Syntax

utils service list [page]

Options

page—Displays the output one page at a time

Requirements

Command privilege level: 0

Allowed during upgrade: No

utils snmp*

utils snmp config 1/2c community-string

This interactive command adds, deletes, lists or updates a community string.

utils snmp config 1/2c community-string { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds a new community string.

delete

Deletes a community string.

list

Lists all community strings.

update

Updates a community string.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you for the parameters.

The SNMP Master Agent service is restarted for configuration changes to take effect. Do not abort command after execution until restart is complete. If the command is aborted during service restart, verify service status of “SNMP Master Agent” by using utils service list. If service is down, start it by using utils service start SNMP Master Agent

Requirements

utils snmp config 1/2c inform

This interactive command adds, deletes, lists or updates inform notification destinations.

utils snmp config 1/2c inform { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds a notification destination.

delete

Deletes a notification destination.

list

Lists all notification destinations.

update

Updates a notification destination.

Command Modes

Administrator (admin:)

Requirements

utils snmp config 1/2c trap

This interactive command affects trap notifications.

utils snmp config 1/2c trap { add | delete | list | update }

Syntax Description

Parameters Description
add

Adds a new v1/2c trap notification destination associated with a configured v1/2c community string.

delete

Deletes the configuration information for an existing v1/2c trap notification destination.

list

Lists the v1/2c trap notifications currently configured.

update

Updates configuration information for an existing v1/2c trap notification destination.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils snmp config 3 inform

This interactive command affects the v3 inform notification.

utils snmp config 3 inform { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds a new v3 inform notification destination associated with a configured v3 username.

delete

Deletes the configuration information for an existing v3 inform notification destination.

list

Lists the v3 inform notifications currently configured.

update

Updates configuration information for an existing v3 inform notification destination.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you for the parameters.

The SNMP Master Agent service is restarted for configuration changes to take effect. Do not abort command after execution until restart is complete. If the command is aborted during service restart, verify service status of “SNMP Master Agent” by using utils service list. If service is down, start it by using utils service start SNMP Master Agent

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils snmp config mib2

This interactive command affects the Mib2 configuration information.

utils snmp config mib2 { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds the Mib2 configuration information.

delete

Deletes the Mib2 configuration information.

list

Lists the Mib2 configuration information.

update

Updates the Mib2 configuration information.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you for the parameters.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils snmp config 3 trap

This interactive command affects trap notifications.

utils snmp config 3 trap { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds a new v3 trap notification destination associated with a configured v3 username.

delete

Deletes the configuration information for an existing v 3 trap notification destination.

list

Lists the v3 trap notifications currently configured.

update

Updates configuration information for an existing v3 trap notification destination.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you for the parameters.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils snmp config 3 user

This interactive command affects v3 user configuration.

utils snmp config 3 user { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds a new v3 user with the v3 authentication and privacy passwords.

delete

Deletes the configuration information for an existing v3 user.

list

Lists the v3 users currently configured.

update

Updates configuration information for an existing v3 user.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you for the parameters.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils snmp get

This interactive command gets the SNMP data using the specified version for the specified MIB OID.

utils snmp get version

Syntax Description

Parameters Description
version

Specifies the SNMP version. Possible values include 1, 2c or 3.

community

Specifies the SNMP community string.

ip-address

Specifies the IP address of the server. Enter 127.0.0.0 to specify the local host. You can enter the IP address of another node in the cluster to run the command on that node.

object

Specifies the SNMP Object ID (OID) to get.

file

Specifies a file in which to save the command output.

Command Modes

Administrator (admin:)

Usage Guidelines

If you run the command on a specific OID (leaf) in the MIB you would get the value of the MIB. For example to get the system uptime: iso.3.6.1.2.1.25.1.1.0 = Timeticks: (19836825) 2 days, 7:06:08.25

If you provide the IP address of a remote host, the command gets executed on the remote host.

Be aware that the IP address is required. You cannot use a domain name.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils snmp hardware-agents

This command affects the SNMP agents on the server.

utils snmp hardware-agents { status | | start | | stop | | restart }

Syntax Description

Parameters Description
status

Displays the status of the SNMP agents provided by the vendor of the hardware.

Note   

Only agents that provide status get displayed by this command. Not all hardware agents provide status.

stop

Stops all SNMP agents provided by the hardware vendor.

restart

Restarts all of the SNMP agents provided by the vendor of the hardware.

start

Starts all of the SNMP agents provided by the vendor of the hardware.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils snmp test

This command sends sample alarms to local syslog and remote syslog.

utils snmp test

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Example

admin: admin:utils snmp test
Service Manager is running
Test SNMP Trap starts with Local Host Name, Specify a Remote Sever Name to test Remote Syslog
TestAlarmInformational sent [Returncode=0]
TestAlarmEmergency sent [Returncode=0]
TestAlarmAlert sent [returncode=0]
TestAlarmCritical sent [Returncode=0]
TestAlarmDebug sent [Returncode=0]
TestAlarmNotice sent [Returncode=0]
TestAlarmWarning sent [Returncode=0]
TestAlarmError sent [Returncode=0]
TestAlarmWindows sent [Returncode=0]
Message from syslogd@ipcbu-plat44 at Sat Jul 17 03:56:11 2010 ...
ipcbu-plat44 local7 0 : 1: ipcbu-plat44.blr.eng: Jul 16 2010 22:26:11.53 UTC :
%UC_-0-TestAlarmEmergency: %[AppID=Cisco CallManager][ClusterID=][NodeID=ipcbu-plat44]:
Testing EMERGENCY_ALARM

utils snmp walk

This interactive commands walks through the SNMP MIB using the specified version, starting with the specified OID.

utils snmp walk version

Syntax Description

Parameters Description
version

Specifies the SNMP version. Possible values include 1, 2c or 3.

community

Specifies the SNMP community string.

ip-address

Specifies the IP address of the server. Enter 127.0.0.0 to specify the local host. You can enter the IP address of another node in the cluster to run the command on that node.

object

Specifies the SNMP Object ID (OID) to walk

file

Specifies a file in which to save the command output.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Example

If you run snmp walk on a leaf in the MIB you basically get what you would get with utils snmp get ... command. Here in the example we are getting the system's uptime.
iso.3.6.1.2.1.1.1.0 = STRING: "Hardware:7825H, 1 Intel(R) Pentium(R) 4 CPU 3.40GHz, 2048 MB Memory: Software:UCOS 2.0.1.0-62"
iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.9.1.583
iso.3.6.1.2.1.1.3.0 = Timeticks: (15878339) 1 day, 20:06:23.39
iso.3.6.1.2.1.1.4.0 = ""
iso.3.6.1.2.1.1.5.0 = STRING: "bldr-ccm34.cisco.com"
iso.3.6.1.2.1.1.6.0 = ""
iso.3.6.1.2.1.1.7.0 = INTEGER: 72
iso.3.6.1.2.1.2.1.0 = INTEGER: 3
iso.3.6.1.2.1.2.2.1.1.1 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.1.2 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.1.3 = INTEGER: 3
iso.3.6.1.2.1.2.2.1.2.1 = STRING: "lo"
Press <enter> for 1 line, <space> for one page, or <q> to quit

utils system*

utils system restart

This command allows you to restart the system on the same partition.

utils system restart

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils system shutdown

This command allows you to shut down the system.

utils system shutdown

Command Modes

Administrator (admin:)

Usage Guidelines

This command has a five-minute timeout. If the system does not shut down within five minutes, the command gives you the option of doing a forced shutdown.

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils system switch-version

This command allows you to restart the system on the inactive partition.

utils system switch-version

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

utils system boot

This command redirects where the system boot output gets sent.

utils system boot { console | serial }

Syntax Description

Parameters Description
console

Redirects the system boot output to the console.

serial

Redirects the system boot output to the COM1 (serial port 1).

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

utils system upgrade

This command allows you to install upgrades and Cisco Option (COP) files from both local and remote directories.

utils system upgrade { initiate | cancel | status }

Syntax Description

Parameters Description
cancel

Cancels the active upgrade.

initiate

Starts a new upgrade wizard or assumes control of an existing upgrade wizard. The wizard prompts you for the location of the upgrade file.

status

Displays the status of an upgrade.

Command Modes

Administrator (admin:)

Requirements

utils vmtools*

utils vmtools refresh

This command displays the status of VMware Tools.

utils vmtools refresh

Command Modes

Administrator (admin:)

Requirements

Example

admin:utils vmtools refresh
VMWare tools are OK. No further action is needed

utils vmtools upgrade

This command updates the currently installed VMware Tools to the latest version prescribed by the ESXi host for that VM.

utils vmtools upgrade

Command Modes

Administrator (admin:)

Requirements