Configure Live Data Gadgets in Cisco Finesse with compositeFilterId
The compositeFilterId filter is used in gadget filter criteria to achieve the advanced filter criteria. The following example illustrates the compositeFilterId filter usage for advanced filtering in Cisco Finesse desktop.
To add mrDomainID to the existing "Agent Skill Group" live data gadget filter criteria, perform the following steps:
Retrieve the existing gadget configuration for "Agent Skill Group" report from the desktop layout:
Run the "Agent Skill Group" live data report in Unified Intelligence Center and click the Field Filters tab.
Copy the Field Filter name to add to the existing filter criteria and assign the filter value as illustrated in the following syntax: