- Preface
- Outbound Business Concepts
- Architectural Overview
- Outbound Option Installation: Preliminary Steps
- Outbound Option Installation: SIP Dialer
- Outbound Option Installation: SCCP Dialer
- Configuration of Campaigns and Imports
- Administrative and Supervisory Tasks
- Registry Settings
- Long Distance Digit Prefix Logic
- Dialer_Detail Table
- Termination_Call_Detail Table
- Dialing_List Table
- Schedule of Contacts Between Customers and Agents
- CTI OS Outbound Option ECC Variable Settings
- Index
Outbound Option Guide for Cisco Unified Contact Center Enterprise and Hosted Release 9.0(1)
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- March 10, 2014
Feedback