Before You Upgrade
Note |
|
Unsupported Widgets
The Cisco Unified Intelligence Center 12.5 interface for Dashboards does not support the following widgets:
-
Schedule Report widgets
-
URL widgets containing Dashboard permalinks (Nested Dashboards)
Migration Limitations
To address injection vulnerabilities, the Custom Widget feature in Dashboards is disabled by default. If any custom widgets were added to the Dashboards in versions earlier to Cisco Unified Intelligence Center 12.5, those widgets are visible in the read-only mode post upgrade to version 12.5. You can opt to retain or delete them.
To enable the Custom Widget feature, use the CLI andset cuic properties dashboard-customwidget-enabled set the parameter value to "on".
For more information, see Administration Console User Guide for Cisco Unified Intelligence Center at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-intelligence-center/products-maintenance-guides-list.html.
Note |
To perform an upgrade of Cisco Unified Intelligence Center to 12.5(1), you must first perform an upgrade to 12.0(1) from the previous versions and then upgrade to 12.5(1). |
Upgrade Prerequisites
Before starting the software upgrade,
-
Perform the Unified CCE User Integration to import supervisors and their teams from Unified CCE into Cisco Unified Intelligence Center.
-
Back up your system data using the Disaster Recovery system application. To access the DRS application, direct your browser to https://IP address of Intelligence Center:8443/drf. For more information, see the online help provided with the DRS application.
Upgrade and restart the Controller node first. Then upgrade and restart the members. All nodes must be on the same version of Cisco Unified Intelligence Center.
Post Upgrade Tasks-
After upgrading Cisco Unified Intelligence Center to release 12.5, ensure to perform the following:
-
Disable the Unified CCE User Integration. (Uncheck the Enable UCCE User Integration check box in OAMP > Cluster Configuration > UCCE User Integration.)
-
Install the latest Cisco Options Package (COP) file for Cisco Unified Intelligence Center 12.5 release.
-
Enable the Unified CCE User Integration manually to import the Supervisors with the required roles. This setting is required to view gadgets in the Cisco Finesse Desktop for Supervisors. For more information on User Integration, see Unified CCE User Integration Configuration section in the Administration Console User Guide for Cisco Unified Intelligence Center at
-
Configure CORS and reset the cluster configuration. For more information on enabling the CORS CLI and to reset the cluster configuration, see Post-Install Configuration.
-
Your configuration information moves automatically to the upgraded version in the active partition.
Note |
After the successful upgrade, the CAs that are unapproved by Cisco are removed from the platform trust store. You can add them back, if necessary.
|