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Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.6(2)

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Book Contents
  • Port Utilization in Cisco Cloud Connect Services
  • Port Utilization in System Services
  • Port Utilization in Cisco VVB
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Updated:
July 31, 2023

Chapter: Port Utilization in Cisco Cloud Connect


  • Port Utilization in Cloud Connect
    • Table 1. Cisco Unified Web Proxy
    • Table 2. Cloud Connect Services
    • Table 3. Cloud Connect Services

Port Utilization in Cloud Connect

Table 1. Cisco Unified Web Proxy

Listener (Process or Application Protocol)

Listener Protocol and Port

Remote Device (Process or Application Protocol)

Remote Port

Traffic Direction

Notes

Cisco Unified Web Proxy Service (HTTPS)

TCP 8445

Applications

—

Inward from applications to Cloud Connect Services.


Table 2. Cloud Connect Services

Listener (Process or Application Protocol)

Listener Protocol and Port

Remote Device (Process or Application Protocol)

Remote Port

Traffic Direction

Notes

CherryPoint Service

TCP 3551

CherryPoint Service on the other node in the same cluster.


Bidirectional

CherryPoint services use this port for secure cluster management.

Inventory Service

TCP 5551

Inventory Service on the other node in the same cluster.


Bidirectional

Inventory services use this port for secure cluster management.

CloudConnectMgmt Service

TCP 6551

CloudConnectMgmt Service on the other node in the same cluster.


Bidirectional

CloudConnectMgmt services use this port for secure cluster management.

Digital Routing Service (Redis Service)

TCP 6379

Digital Routing Service on the other node in the same cluster.


Bidirectional

Default Redis service port used by Digital Routing Service to connect locally, and for Redis instances on Publisher and Subscriber to replicate data between both the nodes.

Ansible Controller

—

SSH Server on Orchestration target node

TCP 22

Outward from Ansible Controller to SSH Server on Orchestration target node

Used for connecting to target node for Orchestration.

Ansible Controller

—

SMTP Relay Server

TCP 25

Outward from Ansible Controller to SMTP Relay Server

Used for sending email notification.

Orchestration Inventory Service

TCP 8445

Orchestration target node

—

Inward from Orchestration target node to Cloud Connect Orchestration Inventory Service

Used for fetching Orchestration inventory status, getting Cloud Connect public key, Orchestration onboarding, updating, and removing target node from Orchestration inventory on Cloud Connect server.

Table 3. Cloud Connect Services
(Process or Application Protocol) Protocol and Port Remote Device (Process or Application Protocol) Remote Port Traffic DirectionNotes

Dataconn Service


Webex Engage API end points for user sync.

US region — https://api-us-site-1.imiengage.io

EU region UK — https://api-uk-site-1.imiengage.io

EU region Ireland — https://api-eu-site-1.imiengage.io

ANZ region — https://api-syd-site-1.imiengage.com.au

TCP 443

Outbound traffic


CloudConnectMgmt


Fusion Management Service

https://hercules-a.wbx2.com,

https://hercules-k.wbx2.com,

https://hercules-r.wbx2.com

TCP 443



CloudConnectMgmt


WxCC Services

https://*.ciscoservice.com

TCP 443



CloudConnectMgmt


Webex Identity

https://idbroker.webex.com

TCP 443



CherryPoint


Webex Experience Management

TCP 443


Get remote host address from the Webex Experience Management

Digital Routing

38001

CCE Media Routing Peripheral Gateway



Media routing application port

Digital Routing JMX

TCP 10006

JConsole


Bidirectional

JMX access by JConsole into Digital Routing service

Digital Routing


Webex Connect tenant specific Webhook endpoint

TCP 443

Outbound traffic

Asynchronous Webhook notifications sent from Digital Routing service to Webex Connect to invoke flows

Ansible Controller

—

Cisco Devhub Artifactory

TCP 443

Outward from Ansible Controller to Cisco Devhub Artifactory

Used for communicating with Cisco Devhub Artifactory.

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