Unified Contact Center Enterprise ES 12.0 for Windows Server 2012
Note | Run the mandatory update before applying any ES, if you have a fresh install or Technology Refresh upgrade planned for Unified CCE or PCCE 12.0(1), on the Windows Server 2016. You can download CCE 12.0 Mandatory update for Fresh Install/Tech Refresh from https://software.cisco.com/download/home/268439622/type/280840583/release/12.0(1). Run the mandatory ES18 for inline OS upgrade. For details on how to upgrade, see https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_0_1/Installation/Guide/windows_server_sql_server_upgrade_cce.pdf. |
ES |
Component |
Defects |
Release Note |
---|---|---|---|
ES6 | AW/HDS/DDS | CSCvn99825, CSCvn77418, CSCvo46854, CSCvn71946, CSCvn82112, CSCvn78159, CSCvn78163, CSCvn92277, CSCvn78580, CSCvn77421, CSCvn79565 | Notes |
Logger | CSCvn65050 | ||
VRU PG | CSCvn75302 | ||
Agent PG | CSCvp13531 | ||
Dialer | CSCvp31885 | ||
AW | CSCvo15059, CSCvp11040, CSCvo28848, CSCvo45192, CSCvo61931, CSCvo98128, CSCvo35666, CSCvo78127, CSCvo85717, CSCvo61941, CSCvp18469, CSCvp28792, CSCvp47136, CSCvp11036, CSCvo59157, CSCvp03348 | ||
Router, AW/HDS/DDS | CSCvp91082 |