The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Contents
A - B - C - D - E - F - G - H - I - J - L - M - P - R - S - T - U - V - W -Index
A
Action Elements
defined and purpose 1
standard elements, not programmed 1
Administration Scripts
adding applications 1
application and system status info 1
get basic VXML Server info 1
oveview 1
removing applications 1
suspending applications 1
update "common" classes, includes cautions 1
updating applications 1
administrator log access 1
APIs supported for Unified CVP 1
Application Development
application reuse 1
application status info types 1
configuration options, JMX Interface 1
directory structures 1
get and set global and application data 1
play "suspended" message during VXML Server restart 1
update "common" classes, cautions 1
application transfer 1
Audio Groups
defined 1
averageCallDuration 1
avgConcurrentCallsInLast 1
avgReqRespTimeInList 1B
benefits of VoiceXML listed 1
Builder, GUI for Call Studio, described 1C
Call Studio
Builder, GUI for Call Studio 1
licensing 1
overview of VXML development platform 1
setting preferences 1
Call Studo
access online help 1
callAbandonRate 1
callCompleteRate 1
caller_activity tag, described with diagram 1
callTransferRate 1D
Data
get and set global and application data 1
data types, global, application, etc. 1
data, get and set from each component type 1
Decision Elements
defined 1
example #1 1
example #2 1
example #3 1
standard, not programmed 1
decisions, detailed diagrams 1
DefautAudioPat, app config options defined 1
directory structure details 1
dynamic config of elements 1E
element data, defined 1
Elements
Action Elements defined and purpose 1
characteristics of these VXML components 1
configuratable elementes defined 1
Decision Elements defined 1
dynamic config 1
Flag Elements defined and purpose 1
Hotevents defined and purpose 1
Hotlinks defined and purpose 1
Insert Element, input for 1
Insert Elements, main discussion 1
Insert Elements, outputs defined 1
Insert Elements, restrictions when using 1
Insert Elements defined 1
pre-built app building blocks 1
standard, not programmed, action and decision 1
voice elements, overview 1
Web Services Elements defined/purpose 1
end of application actions defined 1
end of call actions 1
Error Notification
introduced 1
Examples
application activity loggers 1
application error logger 1
decision elements, #2 1
decision elements, #3 1
decisions, example #1 1
global error loggers 1
Insert Elements 1
VXML Server status checks 1F
failedCallsSinceStart 1
file rotation, application activity logger 1
Flag Elements
purpose 1G
GatewayAdapter, app config options defined 1
getApplicationData 1
getGlobalData 1H
historical_data tag, described with diagram 1
Hotevents
defined and purpose 1
ways to use 1
Hotlinks
defined, purpose of 1I
Insert Elements
example use 1
inputs for 1
main discussion 1
outputs defined 1
root document use defined 1
telephoney input types 1
user data, types of input 1
use restructions 1J
JMX Interface
adding applications 1
admin log access 1
application and system status info 1
application config options 1
basic VXML Server info, obtain 1
overview 1
removing applications 1
suspending applications 1
update "common" classes, includes cautions 1
updating applications 1
VXML Server runtime config options 1
JNDI name for user mgmt DB 1L
LoggerEventQueueSize, described 1
LoggerMaximumThreadPoolSize, described 1
LoggerMinimumThreadPoolSize, described 1
Loggers
admin log access 1
application activity logger, config format with table 1
application activity logger, details with table 1
application activity logger, examples 1
application activity logger, file purging 1
application activity logger, file rotation 1
application activity logger, XML config specified in diagram 1
application activity logger config, caching 1
application activity loggers, file purging 1
application activity loggers, scope 1
application admin history logger, fields 1
application debug logger, overview 1
application error logger, config format 1
application error logger, examples 1
application error logger, file purging 1
application error logger, overview with diagram 1
application loggers, overview 1
correlate Call Server logs with VXML Server logs 1
defined 1
global call logger, overview 1
global error logger, example #2 1
global error logger, overview 1
global error logger config, file purging 1
global error logger config, log details 1
global error logger example #1 1
global loggers, 3 pre-built loggers 1
globnal admin history logger, overview 1
how VXML Server communicates with loggers 1
runtime option JMX attributes 1
LoggerThreadKeepAliveTime, described 1
Logging
tuning VXML Server runtime attributes 1M
maxConcurrentCallsInLast 1
maxLoggerEventQueueSizeInLast 1
maxLoggerThreadCountInLast 1
maxReqRespTimeInLast 1P
programming components, 1R
removeAllApplicationData 1
removeAllGlobalData 1
removeApplicationData 1
removeGlobalData 1
root document, with Insert Elements 1S
Say It Smart Plugins
defined 1
scripts, 1
Session Data
defined 1
SessionInvalidationDelay, described 1
SessionTimeout, app config options defined 1
setApplicationData 1
setGlobalData 1
start of application actions defined 1
start of call actions 1
subdialogs, application reuse 1
system information page 1 2
system status info types for VXML Server 1T
Tags
BOOLEAN, defined 1
CALL_DATA, described with diagram 1
CALLER_ACTIVITY, described with diagram 1
CONSTANT_NUMBER, described 1
CONSTANT_STRING, described 1
DATA, described with diagram 1
EXIT_STATE, described 1
GENERAL_DATA_TIME, described with diagram 1
HISTORICAL_DATA, described with diagram 1
NUMBER, defined 1
RULE, defined 1
RULES, example #3 1
STRING, described 1
tables of tag contents for value substitutions 1
USER_INFO, described with diagram 1
telephony, input types for Insert Element 1
timeoutCallsInLast 1
timeoutCallsSinceStart 1
totalCallsSinceStart 1U
user managment of VXML Server, 1
user_info tag, info types detailed with diagram 1V
Voice Elements
overview 1
Voice Insert Elements
insert pre-written VXML 1
VoiceXML
APIs supported for each programming component 1
APIs supported for Unified CVP 1
benefits listed 1
configurable elements defined 1
decision elements, example #1 1
decision example #2 1
decision examples, #3 1
decisions, details with diagrams 1
development issues 1
error notification, intro 1
get and set each type of data, table of 1
hotevents, ways to use 1
insert elements, main discussion 1
leverage established standard 1
limitations when NOT using it 1
loggers defined 1
overview 1
overview of how it works 1
programming components defined 1
Say It Smart Plugins defined 1
session data, defined 1
simplified VRU development 1
start and end of application actions 1
start and end of call actions 1
types of data 1
Unified CVP makes development easier 1
VXML Server
adding applications 1
administration, three methods 1
administration scripts, overview 1
admin log access 1
altering config at runtime, discussion and warnings 1
application and system status info 1
config options, DTD diagram 1
configuration, altering during runtime, warnings 1
configuration options at runtime, described 1
configuration overview 1
get/set global and application data 1
getting basic information about 1
global config 1
graceful admin activity 1
how it communicates with loggers 1
JMX mgmt overview 1
logging, tuning runtime attributes 1
metrics listed with VXML functions 1
obtaining server metrics 1
reference to admin functions, table 1
removing applications 1
role is VoiceXML development and use 1
status checks 1
suspending applications 1
suspending apps, prerequsite 1
system information page 1 2
update "common" classes, includes cautions 1
updating applications 1
user managaement DB diagram 1
user management, DB, flags 1
user management, DB, historical data 1
user management database deployed by JNDI name 1
user management DB, application items 1
user management DB, users_by_ani 1
user managment DB, user data items 1
ways to play "suspended" message during restart 1W
Web Services Elements
communicate with ext servers 1