Settings
Name (Label) |
Type |
Req'd |
Single Setting Value |
Substitution Allowed |
Default |
Notes |
Support Voice Input |
boolean |
true |
|
|
false |
Whether to enable Multiline type of questions which takes voice input. Set it to true only if ASR is configured. Default = false. |
NoInput Timeout |
string |
Yes |
|
|
5s |
The maximum time length allowed for silence or no keypress before a noinput event is thrown. Possible values are standard time designations including both a non-negative number and a time unit, for example, 3s (for seconds) or 300ms (for milliseconds). Default = 5s. |
Max NoInput Count |
int ≥ 0 |
Yes |
|
|
3 |
The maximum number of noinput events allowed during input capture. Possible values int > 0. 0 = infinite noinputs allowed. |
Max NoMatch Count |
int ≥ 0 |
Yes |
|
|
3 |
The maximum number of nomatch events allowed during input capture. Possible values int > 0. 0 = infinite match allowed. |
Termination Character |
string |
No |
|
true |
# |
Terminate the voice stream or DTMF collection. |
Max Input Time |
int >= 0 |
Yes |
|
true |
30s |
This option is mandatory only if the Support Voice Input selected is true. The maximum time (in seconds) the voice input is allowed to last. Possible values are positive integer values followed by s. For example, 50s. Default value is 30s. |
Final Silence |
int >= 0 |
Yes |
|
true |
2s |
This option is mandatory only if the Support Voice Input selected is true. The interval of silence (in seconds or milliseconds) that indicates the end of speech. Possible values are positive integer values followed by either s or ms. For example, 3s and 3000ms. Default value is 2s. |
Survey Name |
string |
No |
|
Yes |
WxM survey name to be played as a part of Post Call Survey. If this field is empty, it's value is retrieved from ICM. |
|
Survey Token |
string |
No |
|
Yes |
WxM survey taken required to submit survey back to WxM. If this field is empty, it will be retrieved from WxM through api call. |
|
Auth Token |
string |
No |
|
|
WXM auth token.If the field is empty, auth token would be retrieved from WXM auth token API call. |
|
Barge In |
boolean |
Yes |
|
|
|
If the value is true then barge in is allowed. |
Secure Logging |
boolean |
Yes |
|
|
|
Whether or not to enable logging of potentially sensitive data of the element. If set to true, the element's potentially sensitive data will not log. |