The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This release provides a new command line interface (CLI) command set tls-min-version [tls-minVersion] to set the minimum version of the TLS from the available options, 1.0 (TLS Version 1.0), 1.1 (TLS Version 1.1), and 1.2 (TLS Version 1.2). The default TLS version is 1.0. When the Administrator changes the minimum version of the TLS from 1.0 to 1.1 or 1.2, the applications like Real-Time Monitoring Tool must be reinstalled.
This release provides a new command line interface (CLI) command show tls-min-version to show the minimum version of the TLS configured for inbound SSL connections.
Context Service is a cloud-based storage service that provides a repository for customer journey data. This release integrates Context Service with Chat and Email to store Cisco Contact Center customer data with rich contextual information about interactions resulting in seamless omni channel experience.
There are no deprecated features in this release.