Port Utilization Guide for Cisco Unified Contact Center Express Solutions, Release 11.5(1)

Port Utilization Table Columns

The columns in the port utilization tables in this document describe the following:

Listener (Process or Application Protocol): A value representing the server or application and where applicable, the open or proprietary application protocol.
Listener Protocol and Port: An identifier for the TCP or UDP port that the server or application is listening on, along with the IP address for incoming connection requests when acting as a server.
Remote Device (Process or Application Protocol): The remote application or device making a connection to the server or service specified by the protocol; or listening on the remote protocol and port.
Remote Protocol and Port: The identifier for the TCP or UDP port that the remote service or application is listening on, along with the IP address for incoming connection requests when acting as the server.
Traffic Direction: The direction that traffic flows through the port: Inbound, Bidirectional, Outbound.

Note

The operating system dynamically assigns the source port that the local application or service uses to connect to the destination port of a remote device. In most cases, this port is assigned randomly above TCP/UDP 1024.
For security reasons, keep open only the ports mentioned in this guide and those required by your application. Keep the rest of the ports blocked.

Table 1. Web Requests to Cisco Unified Intelligence Center and Operation Administration Maintenance and Provisioning (OAMP)
Listener (Process or Application Protocol)	Listener Protocol and Port	Remote Device (Process or Application Protocol)	Remote Protocol and Port	Traffic Direction	Notes
Unified Intelligence Center	TCP 8081	Browser			HTTP - Unified Intelligence Center
Unified Intelligence Center	TCP 8444	Browser			HTTPS - Unified Intelligence Center

Table 2. Intracluster Ports Between Cisco Unified Intelligence Center
Listener (Process or Application Protocol)	Listener Protocol and Port	Remote Device (Process or Application Protocol)	Notes
Platform (DB)	TCP 1500 - 1501	Platform (DB)	IDS access and replication (but not open to external access)
CUIC Reporting Process	UDP 54327 (Multicast)	Unified Intelligence Center node	Hazelcast Discovery
CUIC Reporting Process	TCP 57011	Unified Intelligence Center Node	Hazelcast