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This table lists changes made to this guide. Most recent changes appear at the top.
|
Change |
See |
Date |
|---|---|---|
|
Initial Release of Document for Release 11.5(1) |
August 2016 |
|
The Cisco Unified Contact Center Express Historical Reporting Guide describes all the fields in a historical report. In addition, this guide provides the query designs for a historical report.
This document is intended for Unified CCX users who access historical reports. The "Query Designs" section is intended for custom report developers..
|
Document or Resource |
Link |
|---|---|
|
Cisco Unified Contact Center Express Documentation Guide |
|
|
cisco.com site for Unified CCX documentation |
|
|
Troubleshooting tips for Unified CCX |
http://docwiki.cisco.com/wiki/Troubleshooting_Unified_Contact_Center_Express |
|
Virtualization for Unified CCX |
http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unified_Contact_Center_Express |
|
cisco.com site for Unified Intelligence Center documentation |
http://www.cisco.com/en/US/products/ps9755/tsd_products_support_series_home.html |
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