Preface

Change History

This table lists changes made to this guide. Most recent changes appear at the top.

Change

See

Date

Added note that before upgrading from 12.5(1) ES-02 to be applied.

Cisco VVB Upgrade

 May 2023

Initial Release of Document for Release 12.6(2)

April 2023

Added task list for upgrading from Cisco VVB, Release 12.6(1) to Cisco VVB, Release 12.6(2)

Cisco VVB Upgrade

Added Note Statement for Configure DNS Server section

Cisco VVB Installation

June 2024

About This Guide

This document explains how to install Cisco Virtualized Voice Browser (Cisco VVB) in a Contact Center deployment. Review all the installation instructions carefully before you install Cisco VVB.

Audience

This guide is intended for administrators who install and upgrade Cisco VVB.

Related Documents

Cisco VVB provides the following documentation:

  • Solution Design Guide for Cisco Unified Customer Voice Portal

  • Configuration Guide for Cisco Unified Customer Voice Portal

  • Solution Port Utilization Guide for Cisco Virtualized Voice Browser

  • Operations Guide for Cisco Virtualized Voice Browser

  • Developer Guide for Cisco Virtualized Voice Browser

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Cisco Bug Search Tool

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