Enable Call Transfer
You can enable attended call transfer and blind call transfer services for your user.
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code. To configure each parameter, see the syntax of the string in Parameters for Enable Call Transfer table.
Before you begin
Access the phone administration web page. See Access the Phone Web Interface.
Procedure
Step 1 |
Select . |
Step 2 |
Under Supplementary Services, configure the parameters as defined in the Parameters for Enable Call Transfer table. |
Step 3 |
Click Submit All Changes. |
Parameters for Enable Call Transfer
The following table defines the function and usage of Enable Call Transfer parameters in the Supplementary Services section under the Phone tab in the phone web interface. It also defines the syntax of the string that is added in the phone configuration file with XML(cfg.xml) code to configure a parameter.
Parameter |
Description |
---|---|
Attn Transfer Serv |
Attended call transfer service. The user answers the call before transferring it. Perform one of the following:
Options: Yes and No Default: Yes |
Blind Transfer Serv |
Blind call transfer service. The user transfers the call without speaking to the caller. Perform one of the following:
Options: Yes and No Default: Yes |