RTMT Plug-Ins

This chapter provides information about RTMT plug-ins. For more information on Cisco Voice Log Translator, refer to the Cisco Voice Log Translator User Guide.

Download and Install Application Plug-Ins

You can expand the functionality of Unified RTMT by installing application plug-ins, such as the Voice Log Translator (VLT) application. You can download the latest plug-ins for Unified RTMT from Cisco.com. After installing the plug-in, you can access the application in Unifed RTMT.

To download and install the plug-in, perform the following procedure:

Procedure
    Step 1   Choose Application > CCO Voice Tools Download.

    The Login Prompt appears.

    Step 2   Enter your Cisco.com username and password and click OK.
    Step 3   Download the file to your PC.
    Step 4   To begin the installation, double-click the download file.
    Step 5   Follow the installation instructions.

    Related Tasks
    Launch Application Plug-Ins

    Launch Application Plug-Ins

    After downloading and installing the plug-in, you can access the application in the RTMT viewer.

    Procedure
    Under System > Tools > Plugin, choose the plug-in that you want to launch.

    The application appears in the plugin window. See the application document for usage information.


    Related Tasks
    Download and Install Application Plug-Ins