Overview
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CDR Analysis and Reporting
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Provides an overview of CDR Analysis and Reporting, a tool
that is used to create user, system, device, and billing reports.
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CDR Analysis and Reporting Tool
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Provides the procedures for configuring the CDR Analysis and
Reporting (CAR), CDR service and enterprise parameters and for logging in and
out of CAR.
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User Reports
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User Reports Overview
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Assists the user in understanding the purpose of CAR User
reports and how they are organized.
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Bills User Reports
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Provides procedures for configuring Individual Bills and
Department Bills CAR User reports.
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Top N User Reports
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Provides procedures for configuring Top N by Charge, Top N
by Duration, and Top N by Number of Calls CAR User reports.
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Assistant User Reports
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Provides procedures for configuring
Cisco Unified Communications Manager
Assistant Usage CAR User reports.
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IP Phone Service User Reports
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Provides procedures for configuring Cisco IP Phone CAR User
reports.
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Review User Reports Results
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Describes the results of CAR User reports and provides
examples of each report.
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System Reports
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CAR System Reports
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Assists the user in understanding the purpose of CAR System
reports and how they are organized.
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QoS System Reports
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Provides procedures for configuring the QoS Detail, QoS
Summary, QoS by Gateway, and QoS by Call Types CAR system reports.
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Traffic System Reports
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Provides procedures for configuring the Traffic Summary and
Traffic Summary by Extensions CAR system reports.
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FAC/CMC System Reports
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Provides procedures for configuring the Client Matter Code,
Authorization Code Name, and Authorization Level CAR System reports.
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Malicious Call Details System Reports
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Provides procedures for configuring the Malicious Call
Details CAR System report.
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Precedence Call Summary System Reports
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Provides procedures for configuring the Precedence Call
Summary CAR System report.
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System Reports
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Provides procedures for configuring the System Overview CAR
System reports.
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CDR Error System Reports
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Provides procedures for configuring the CDR Error CAR System
report.
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System Reports Results
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Describes the results of the CAR System reports and provides
examples of each report.
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Device Reports
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CAR Device Reports
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Assists the user in understanding the purpose of CAR Device
reports and how they are organized.
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Gateway Device Reports
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Provides procedures for configuring the Gateway Detail,
Gateway Summary, and Gateway Utilization CAR Device report.
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Route Pattern and Hunt Pilot Device Reports
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Provides procedures for configuring the Route and Line Group
Utilization, Route/Hunt List Utilization, and Route Pattern/Hunt Pilot
Utilization CAR Device reports.
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Conference Bridge Device Reports
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Provides procedures for configuring the Conference Call
Details and Conference Bridge Utilization CAR Device reports.
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Voice Messaging Utilization Device Reports
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Provides procedures for configuring the Voice Messaging
Utilization CAR Device report.
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Trunk Device Reports
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Provides procedures for configuring the Route and Line Group
Utilization, Route/Hunt List Utilization, and Route Pattern/Hunt Pilot
Utilization CAR Device reports.
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CAR Device Reports Results
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Describes the results of the CAR Device reports and provides
examples of each report.
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CDRs
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CDRs
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Assists the user in understanding Call Detail Records (CDRs)
and how they are created.
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CDR Search
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Provides procedures for configuring CAR CDR Search by User
Extension, by Gateway, by Cause for Call Termination, by Call Precedence
Levels, and by Malicious Calls.
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CDR and CMR Records
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Provides procedures for exporting CDR and CMR records and
viewing the results of the exported records.
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CDR Search
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Assists the user in understanding the results of CDR Search.
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System
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CAR System Parameters
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Provides procedures for configuring the Mail Server
Parameters, the Dial Plan, the Gateways, and the CAR System Preferences.
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CAR System Scheduler
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Provides procedures for configuring the CDR Load Schedule
and scheduling daily, weekly, and monthly reports.
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CAR System Database
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Provides procedures for manually purging or reloading the
CAR system database and configuring the automatic system database purge.
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CAR System Event Log
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Provides procedures for generating the CAR system Event Log.
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Report Configuration
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CAR Reports Configurations
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Assists the user in understanding the purpose of CAR reports
and how they are configured.
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CAR Rating Engine
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Provides procedures for setting the base rate and duration
and factoring the time of day and voice quality into the call cost.
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CAR Reports QoS Values
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Provides procedures for configuring the quality of service
parameters, including lost packets, jitter, and latency values for CAR reports.
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Automatic Generation of CAR Reports and Alerts
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Provides a list of all reports that are available for
automatic generation, the procedures for configuring the automatic generation
of CAR reports, and how to enable and disable alerts by e-mail.
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CAR Reports Notification Limits
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Provides procedures for configuring the QoS and daily charge
notification limits for administrator e-mail alerts for various CAR reports.
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