Important Notes

Manual License Fulfillment

The license fulfilled with the first license request must be installed before subsequent license requests are generated.

Pre-Upgrade COP File

You can upgrade to Cisco Prime License Manager Release 11.5(1) from Cisco Prime License Manager Release 11.x or Enterprise License Manager Release 9.x. While upgrading from Cisco Prime License Manager Release 10.x or 11.x to Cisco Prime License Manager Release 11.5(1) is a direct upgrade, upgrading from pre-10.0(1) requires one or more COP files. Depending on the upgrade path, you may need to download and install one or both of the following COP files from Cisco.com:

  • elm_Elm_v9_1_1_PlmUpgrade.cop.sgn

  • ciscocm.version3-keys.cop.sgn


Note
For information about which COP file you need to apply prior to performing an upgrade, see topics relating to license management in the Compatibility Information for Cisco Unified Communications Manager.

The elm_Elm_v9_1_1_PlmUpgrade.cop.sgn COP file provides the means for a 9.1(1) standalone Enterprise License Manager server installation to upgrade to 10.x or later standalone Cisco Prime License Manager software.


Note
This cop file is not required for 9.1(2) systems. The version3-keys file is required.

The ciscocm.version3-keys.cop.sgn COP file has the RSA keys that are required to validate the upgrade. Missing RSA-3 keys will, for example, result in status errors in the Software Installation/Upgrade window.


Note
Without the RSA-3 key update, validation fails even if the md5sum value of the ISO is correct.

To find COP files on Cisco.com, navigate to the software patches specific to your release: Support > Downloads > Unified Communications > Unified Communications Management > Cisco Prime License Manager.

You can verify that you have the correct COP file installed by entering the following commands:

admin:show version active

Active Master Version: <8.5.1.10000-26>

Active Version Installed Software Options:

<ciscocm.version3-keys.cop>

admin:

Deployment

In Release 10.0(1) and later, virtualized deployments of Cisco Prime License Manager are only supported on VMware ESXi hypervisor hosts.

Set Manual MAC

On a virtual machine, the MAC can be dynamic or static (manual). We recommend a static MAC because the licenses are linked to MAC. Configure virtual machines with static (manual) MAC by following the steps below.

Procedure

Step 1

Using vCenter or vSphere Client, select Edit virtual machine settings.

Step 2

Select Network adapter 1.

Step 3

Take note of the MAC address.

Step 4

Select the manual option for the MAC address.

Step 5

Set the MAC address as noted earlier, or set another unique MAC address.

Step 6

Select OK to save the settings.

Browser Support

The following web browsers are supported:

  • Firefox with Windows 10 (64-bit)

  • Chrome with Windows 10 (64-bit)

  • Internet Explorer 11 with Windows 10 (64-bit)

  • Internet Explorer 11 with Windows 7 (64-bit)

  • Internet Explorer 11 with Windows 8.1 (64-bit)

  • Microsoft Edge browser with Windows 10 (32-bit/64-bit)

  • Safari with MacOS (10.x)


Note
We recommend that you use the latest version for all the web browsers supported.

Supported Languages

Cisco Prime License Manager supports 13 languages:

  • English (default)

  • Japanese (Japan)

  • Chinese (simplified)

  • Chinese (traditional)

  • Korean (Korea)

  • German(Germany)

  • French (France)

  • Italian (Italy)

  • Spanish (Spain)

  • Spanish (Colombia)

  • Portuguese (Brazil)

  • Dutch (Netherlands)

  • Russian (Russia)

Upgrade Prime License Manager

Install the ciscocm.elm.switchversion.V1.k3.cop.sgn COP file, while upgrading Cisco Prime License Manager from any of the following versions to Cisco Prime License Manager version 11.5.1 SU2 or any higher version.

  • 11.5.1.11900-5 - PLM 11.5.1 SU1a

  • 11.5.1.11900-4 - PLM 11.5.1 SU1

  • 11.5.1.12001-2 - PLM 11.5.1 ES(12001-2)

  • 11.5.1.12001-1 - PLM 11.5.1 ES(12001-1)