Skip to content
Skip to footer

Instant Messaging Compliance for the IM and Presence Service, Release 12.0(1)

Book Contents

Find Matches in This Book

Available Languages

Download Options

Book Title

Instant Messaging Compliance for the IM and Presence Service, Release 12.0(1)

Chapter Title

IM Compliance Serviceability and Troubleshooting

PDF - Complete Book (2.91 MB) PDF - This Chapter (1.11 MB)
View with Adobe Reader on a variety of devices
ePub - Complete Book (539.0 KB)
View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone
Mobi - Complete Book (887.0 KB)
View on Kindle device or Kindle app on multiple devices

Results

Updated:: February 7, 2018

Chapter: IM Compliance Serviceability and Troubleshooting

Restart Cisco XCP Router Service
Restart Cisco XCP Message Archiver Service

IM Compliance Serviceability and Troubleshooting

Restart Cisco XCP Router Service

Procedure

Step 1	ChooseCisco Unified IM and Presence Serviceability > Tools > Control Center - Network Services.
Step 2	Choose the server from the Server list box.
Step 3	Click Go.
Step 4	Click the Cisco XCP Router radio button in the IM and Presence Services section.
Step 5	Click Restart.
Step 6	Click OK when a message indicates that restarting may take a while.

Restart Cisco XCP Message Archiver Service

Procedure

Step 1	Choose Cisco Unified IM and Presence Serviceability > Tools > Control Center - Feature Services.
Step 2	Choose the server from the Server list box.
Step 3	Click Go.
Step 4	Click the Cisco XCP Message Archiver radio button in the IM and Presence Services section.
Step 5	Click Restart.

Was this Document Helpful?

Feedback

Contact Cisco

Open a Support Case
(Requires a Cisco Service Contract)

Related Cisco Community Discussions

© 2018 Cisco and/or its affiliates. All rights reserved.