Self Care Portal Overview
From the Cisco Unified Communications Self Care Portal, users can customize and control phone features and settings.
As the administrator, you control access to the Self Care Portal. You must also provide information to your users so that they can access the Self Care Portal.
Before a user can access the Cisco Unified Communications Self Care Portal, you must add the user to a standard Cisco Unified Communications Manager End User Group.
You must provide users with the following information:
Use one of the following URLs to access the application:
http://<server_name:portnumber>/ucmuser/, where server_name is the host on which the web server is installed and portnumber is the port number on that host.
http://<ip address>/ucmuser/ or http://<ip address>/ccmuser/, where ip address is the host on which the web server is installed.
A user ID and default password to access the application.
An overview of the tasks that users can accomplish with the portal.
These settings correspond to the values that you enter when you add the user to Cisco Unified Communications Manager End User Group.