Setting Up the Test Configuration
SUMMARY STEPS
- Set up two test extensions (Phone 1 and Phone 2) on the same phone system that Unity Connection is connected to.
- Set Phone 1 to forward calls to the Unity Connection pilot number when calls are not answered.
- In Cisco Unity Connection Administration, expand Users, then select Users.
- On the Search Users page, select the display name of a user to use for testing. The extension for this user must be the extension for Phone 1.
- On the Edit User Basics page, uncheck the Set for Self-enrollment at Next Login check box.
- In the Voice Name field, record a recorded name for the test user.
- Select Save.
- On the Edit menu, select Message Waiting Indicators.
- On the Message Waiting Indicators page, select the message waiting indicator. If no message waiting indication is in the table, select Add New.
- On the Edit Message Waiting Indicator page, enter the following settings.
- Select Save.
- On the Edit menu, select Transfer Options.
- On the Transfer Options page, select the active option.
- On the Edit Transfer Option page, under Transfer Action, select the Extension option and enter the extension of Phone 1.
- In the Transfer Type field, select Release to Switch.
- Select Save.
- Minimize the Cisco Unity Connection Administration window.
- Sign in to the Cisco Unified Real-Time Monitoring Tool (RTMT).
- On the Unity Connection menu, select Port Monitor. The Port Monitor tool appears in the right pane.
- In the right pane, select Start Polling. The Port Monitor displays which port is handling the calls that you make.
DETAILED STEPS
Step 1 |
Set up two test extensions (Phone 1 and Phone 2) on the same phone system that Unity Connection is connected to. |
||||||||
Step 2 |
Set Phone 1 to forward calls to the Unity Connection pilot number when calls are not answered. The phone system must forward calls to the Unity Connection pilot number in no fewer than four rings. Otherwise, the test may fail. |
||||||||
Step 3 |
In Cisco Unity Connection Administration, expand Users, then select Users. |
||||||||
Step 4 |
On the Search Users page, select the display name of a user to use for testing. The extension for this user must be the extension for Phone 1. |
||||||||
Step 5 |
On the Edit User Basics page, uncheck the Set for Self-enrollment at Next Login check box. |
||||||||
Step 6 |
In the Voice Name field, record a recorded name for the test user. |
||||||||
Step 7 |
Select Save. |
||||||||
Step 8 |
On the Edit menu, select Message Waiting Indicators. |
||||||||
Step 9 |
On the Message Waiting Indicators page, select the message waiting indicator. If no message waiting indication is in the table, select Add New. |
||||||||
Step 10 |
On the Edit Message Waiting Indicator page, enter the following settings.
|
||||||||
Step 11 |
Select Save. |
||||||||
Step 12 |
On the Edit menu, select Transfer Options. |
||||||||
Step 13 |
On the Transfer Options page, select the active option. |
||||||||
Step 14 |
On the Edit Transfer Option page, under Transfer Action, select the Extension option and enter the extension of Phone 1. |
||||||||
Step 15 |
In the Transfer Type field, select Release to Switch. |
||||||||
Step 16 |
Select Save. |
||||||||
Step 17 |
Minimize the Cisco Unity Connection Administration window. Do not close the Cisco Unity Connection Administration window because you use it again in a later procedure. |
||||||||
Step 18 |
Sign in to the Cisco Unified Real-Time Monitoring Tool (RTMT). |
||||||||
Step 19 |
On the Unity Connection menu, select Port Monitor. The Port Monitor tool appears in the right pane. |
||||||||
Step 20 |
In the right pane, select Start Polling. The Port Monitor displays which port is handling the calls that you make. |