About the Connection Conversation
When you access Cisco Unity Connection by phone, you hear the Connection conversation. Its recorded instructions and prompts guide you as you send and receive messages, record greetings, and change your preferences. You can use any phone to access Connection.
There are two ways in which you can use Connection by phone:
Phone keypad |
Press the keys on the phone keypad. Use this option when it is not important to have both hands free, when you are in an environment with significant background noise, or when you want more Connection feature options. |
Voice commands |
Speak into the phone handset, headset, or speakerphone. Use this option when you want hands-free access to the Connection system. |
Note |
Some TTY phones (text phones) do not have the capability to send the appropriate tones. In this case, TTY users may need to use the phone keypad when navigating the Connection conversation. |