Release Notes for Cisco Unity Connection Release 12.5(1)

These release notes contain information on Cisco Unity Connection 12.5(1) new and changed functionality, upgrade information, limitations, and restrictions.

Contents

Determining the Software Version

This section contains procedures for determining the version in use for the following software:

Cisco Unity Connection Application

This section contains two procedures. Use the applicable procedure, depending on whether you want to use Unity Connection Administration or a command-line interface (CLI) session to determine the version.

Using Cisco Unity Connection Administration

Procedure

In Cisco Unity Connection Administration, in the upper-right corner below the Navigation list, select About.


Using the Command-Line Interface

Before you begin
Procedure

Step 1

Start a command-line interface (CLI) session. (For more information, see the Cisco Unified Communications Operating System Administration Help.)

Step 2

Run the show cuc version command to view the Unity Connection.


Cisco Personal Communications Assistant Application

This section contains the procedure to determine the version using Cisco PCA application.

Using Cisco PCA Application

Procedure


Step 1

Sign in to Cisco PCA.

Step 2

On the Cisco PCA Home page, select the About link in the upper-right corner. (The link is available onevery Cisco PCA page.)

Step 3

The Unity Connection version is displayed, which is same as the version of Cisco PCA.


Cisco Unified Communications Operating System

This section contains two procedures. Use the applicable procedure, depending on whether you want to use Cisco Unified Operating System Administration or a command-line interface session to determine the version.

Using Cisco Unified Operating System Administration

Procedure

In Cisco Unified Operating System Administration, the System Version is displayed below "CiscoUnified Operating System Administration" in the blue banner on the page that appears after you sign in.


Using the Command-Line Interface

Before you begin
Procedure

Step 1

Start a command-line interface session. (For more information, see Cisco Unified Operating System Administration Help.)

Step 2

Run the show version active command to view the Cisco Unified Operating System Administration version.


Related Documentation

New Functionality-Release 12.5(1)

This section contains information about new functionality in the 12.5(1) release time frame only.

Cipher Management

With Unity Connection 12.5(1) and later, a new feature Cipher Management is introduced to enhance the security by controlling the set of ciphers for different secure interfaces of Cisco Unity Connection. To meet the security requirement of an organization, Cipher Management allows administrator to configure ciphers for different secure interfaces such as TLS and SSH.

For more information on Cipher Management, see the "Security" chapter of Cisco Unified Communications Operating System Administration Guide for Cisco Unity Connection Release 12.x available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/os_administration/b_12xcucosagx.html.

Support of "Read Only Administrator" System Role

With Unity Connection 12.5(1) and later, a new System Role "Read Only Administrator" is introduced having access to view all Unity Connection administrative functions.

This System Role provides read only access for the following pages:

  • All Cisco Unity Connection Administration pages

  • Cisco Unified CM driven pages

  • RTMT Client

  • Cisco Unity Connection Serviceability pages

For more information on System Roles, see "User attributes" chapter of System Administration Guide for Cisco Unity Connection Release 12.x available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/administration/guide/b_12xcucsag.html.

Specific License Reservation

Unity Connection 12.5(1) and later provides Specific License Reservation feature that allows you to reserve the licenses or entitlements from your virtual account and associate them with the product instance. The product instance can use the reserved licenses without communicating usage information to CSSM.

For more information on Specific License Reservation, see "Managing Licenses" chapter of Install, Upgrade, and Maintenance Guide for Cisco Unity Connection available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/install_upgrade/guide/b_12xcuciumg.html.

Branding Customization

Unity Connection 12.5(1) and later introduces a feature Branding Customization by which the appearance of Unity Connection web applications can be modified based on the organizational requirements.This feature allows an Operating System Administrator to customize company logo, background colors, border colors and font colors of Unity Connection web applications. Branding can be applied on the following web applications of Unity Connection:

  • Cisco Unity Connection Administration

  • Cisco Personal Communications Assistant

  • Web Inbox

For more information on Branding customization in Unity Connection, see the "Software Upgrades" chapter of the Cisco Unified Communications Operating System Administration Guide for Cisco Unity Connection Release 12.x available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/os_administration/b_12xcucosagx.html

Session Termination of Web Interfaces

With Unity Connection 12.5(1) and later, a Platform Administrator can terminate the active sessions that a user or administrator have on the various web interfaces of Cisco Unity Connection through Session Management page of Cisco Unified OS Administration.

Session Termination is applicable for the following web interfaces:

  • Cisco Unity Connection Administration

  • Cisco Unity Connection Serviceability

  • Cisco Unified Serviceability

  • Cisco Personal Communications Assistant

  • Cisco Unity Connection Web Inbox

  • Cisco Unity Connection SRSV

For more inforation on the session termination, see Security chapter of the Cisco Unified Communications Operating System Administration Guide for Cisco Unity Connection Release 12.x guide available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/os_administration/b_12xcucosagx.html.

Changed Functionality - Release 12.5(1)

This section contains information about changed functionality in the 12.5(1) release time frame only.

Concurrent Web-Session Limit

In Unity Connection 11.5(1) and later, a System Administrator was allowed to configure the maximum number of concurrent sessions for a user on telephony, Visual Voicemail and IMAP interfaces.

With Unity Connection 12.5(1) and later, using set webapp session maxlimit <sessionlimit> CLI command, a Platform Administrator can configure the maximum number of concurrent sessions that a user or administrator can have on the various web interfaces of Cisco Unity Connection. If the user or administrator attempts a new session beyond the configured maximum limit, the login gets failed.

Concurrent web-session limit includes the session on the following interfaces:

  • Cisco Unity Connection Administration

  • Cisco Unity Connection Serviceability

  • Cisco Unified Serviceability

  • Cisco Personal Communications Assistant

  • Cisco Unity Connection Web Inbox

  • Cisco Unity Connection SRSV


Note

The feature is not applicable for RTMT, Jabber and ViewMail for Outlook.


For more information of concurrent web session limit, see "Restricting the Concurrent Web Sessions" section of Passwords, PINs, and Authentication Rule Management chapter in Security Guide for Cisco Unity Connection Release 12.x guide available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/security/b_12xcucsecx.html

Custom Roles

Unity Connection 12.5(1) and later provides the enhanced way of handling the Custom Roles. With this release, administrator has an option to inherit the privileges of a system role while creating or modifying the custom roles.

Following are the system roles that can be inherited:

  • Audio Text Administrator

  • Greeting Administrator

  • Help Desk Administrator

  • Technician

  • User Administrator

  • Tenant Administrator

With this release, administrator can also create, modify or delete a custom role using REST API.


Note

Each new custom role has read only access privilege by default.


For more information on Custom Roles functionality, see "User Attributes" chapter of System Administration Guide for Cisco Unity Connection Release 12.x available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/administration/guide/b_12xcucsag.html.

For information on Custom Roles API, see https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/REST-API/APIs_Pages/b_Cisco_Unity_Connection_APIs.html.

Video Message Playback Support over Web Inbox

With Unity Connection 12.5(1) and later, the end user gets an additional functionality to play all the Video Messages using Web Inbox through telephone record and playback (TRAP). Using this functionality the user can play all the new video messages that are received on Unity Connection 12.5(1) and later. The video messages that are received before upgrading to Unity connection 12.5(1) will be played as audio only.

For more information on Web Inbox , see Quick Start Guide for the Cisco Unity Connection Web Inbox Release 12.x available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/quick_start/guide/b_12xcucqsginbox.html.

For more information on Video Messaging, see the "Video Messaging" chapter of Design Guide for Cisco Unity Connection 12.x available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/12x/design/guide/b_12xcucdg.html.

Installation and Upgrade Information

Installing Cisco Unity Connection for the First Time on a Virtual Machine

You must download and deploy a VMware OVA template, which automatically configures the virtual machine for Unity Connection. To download the template, see the next section, “Downloading a VMware OVA Template for a Unity Connection 12.5(1) Virtual Machine.” The installation and migration documentation tells you when to deploy the template.


Note

Before installing Cisco Unity Connection 12.5(1) and later, make sure that the virtual machine has ESXi version 6.5 U2 and VM version 13.

For information on upgrading ESXi version, see the ReadMe of applicable OVAs availale at https://software.cisco.com/download/home/283062758/type.


Downloading a VMware OVA Template for a Unity Connection 12.5(1) Virtual Machine

It is recommended to use VMware OVA template to configure VMware for Unity Connection, which simplifies the process of configuring the virtual machine. If you want to deploy the VMware OVA template for Unity Connection, do the following procedure to download the OVA file.

Procedure to download a VMware OVA template:

Procedure

Step 1

Sign in to a computer with a high-speed Internet connection, and go to the Voice and Unified Communications Downloads page at http://www.cisco.com/cisco/software/navigator.html?mdfid=280082558.

Note 
To access the software download page, you must be signed in to Cisco.com as a registered user.
Step 2

In the tree control on the Downloads page, expand Products > Unified Communications >Unified Communications Applications > Messaging > Unity Connection, and select Cisco Unity Connection Virtualization.

Step 3

On the Download Software page, select OVA-12.5(1), and the download links appear on the right side of the page.

Step 4

Confirm that the computer you are using has sufficient hard-disk space for the downloaded files. (The download file sizes appear below the download links.)

Step 5

Select the applicable link to download.

Restricted version

UCSInstall_CUC_12.5.1.10000-23.sgn.iso

Unrestricted version

UCSInstall_CUC_UNRST_12.5.1.10000-23.sgn.iso

The following configurations are available with the OVA file, and you can select the required configurations for deploying the OVA template:

  • For up to 1,000 Unity Connection users.
    • Configures one virtual CPU, 4 GB RAM, and one 160-GB virtual disk with the file system aligned at 64KB blocks.

    • Configures two virtual CPU, 4 GB RAM, and one 160-GB virtual disk with the file system aligned at 64KB blocks.

  • For up to 5,000 Unity Connection users.
    • Configures two virtual CPUs, 6 GB RAM, and one 200-GB virtual disk with the file system aligned at 64KB blocks.

  • For up to 10,000 Unity Connection users.
    • Configures four virtual CPUs, 6 GB RAM, and two 146-GB virtual disks with the file system aligned at 64 KB blocks.

    • Comes in 3 variations: 146 GB, 300 GB, and 500 GB. In 300 GB and 500 GB variations, the datastore where the Unity Connection virtual machine will reside must be formatted with a VMware VMFS block size of 2 MB or more. A block size of 1 MB limits the maximum virtual hard disk size to 256 GB. A block size of 2 MB allows 512 GB virtual disks.

  • For up to 20,000 Unity Connection users.
    • Configures seven virtual CPUs, 8 GB RAM, and either two 300-GB virtual disks or two 500-GB virtual disks with the file system aligned at 64KB blocks.

    • Configures seven virtual CPUs, 10 GB RAM, and either two 300-GB virtual disks or two 500-GB virtual disks with the file system aligned at 64KB blocks.


Installation and Upgrade Notes

Installing Additional Unity Connection Languages


Note

All the locales for Unity Connection 12.5(1) are released.

For instructions on installing additional Unity Connection languages on the following server types, see the referenced documentation:

Reverting a Server to the Unity Connection Version on the Inactive Partition

If you revert from Unity Connection 12.5(1) to an earlier version of Unity Connection, some of the data for new Unity Connection 12.5(1) features is lost and cannot be retrieved when you upgrade again to Unity Connection 12.5(1).

Limitations and Restrictions

Secure Messaging Limitations Regarding ViewMail

Adding non-audio attachments to secure messages composed in Cisco ViewMail for Microsoft Outlook version 11.0 and later is not supported with Unity Connection 12.5(1).

Using Internet Explorer for Playing Voice Messages May Raise Issues

Due to some security issues in QuickTime player, Unity Connection does not recommend to use QuickTime player with Internet Explorer for playing the voice messages.

Caveats

This section contains the following caveat information:

Open Caveats—Unity Connection Release 12.5(1)

This section list any Severity 1, 2, and 3 open caveats when Unity Connection version 12.5(1) was released.
Table 1. Unity Connection Release 12.5(1) Open Caveats

Caveat Number

Component

Severity

Description

CSCvn51470

licensing 

3

Smart licensing register operation failed with incorrect proxy server

Related Caveats—Cisco Unified Communications Manager 12.5(1) Components Used by Unity Connection 12.5(1)

Table 2 describes the Cisco Unified CM components used by Unity Connection. Caveat information for the Cisco Unified CM components is available in Release Notes for Cisco Unified Communications Manager Release 12.5(1) at http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-release-notes-list.html.

Table 2. Cisco Unified CM 12.5(1) Components Used by Unity Connection 12.5(1)

Cisco Unified CM Component

Description

backup-restore

Backup and restore utilities

ccm-serviceability

Cisco Unified Serviceability web interface

cdp

Cisco Discovery Protocol Drivers

cli

Command-line interface (CLI)

cmui

Certain elements in the Unity Connection web interfaces (such as search tables and splash screens)

cpi-afg

Cisco Unified Communications Answer File Generator

cpi-appinstall

Installation and upgrades

cpi-cert-mgmt

Certificate management

cpi-diagnose

Automated diagnostics system

cpi-os

Cisco Unified Communications Operating System

cpi-platform-api

Abstraction layer between the Cisco Unified Communications Operating System and the applications hosted on the platform

cpi-security

Security for connections to the server

cpi-service-mgr

Service Manager (ServM)

cpi-vendor

External vendor issues

cuc-tomcat

Apache Tomcat and third-party software

database

Installation and access to the configuration database (IDS)

database-ids

IDS database patches

ims

Identity Management System (IMS)

rtmt

Real-Time Monitoring Tool (RTMT)

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds is a free service and Cisco currently supports RSS version 2.0.

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

Further information regarding U.S. export regulations may be found at http://www.access.gpo.gov/bis/ear/ear_data.html.