Chapter: Feature Comparison and Migration Path from Collaboration Meeting Room Hybrid to Hybrid Media Service
Feature Comparison and Migration Path from Collaboration Meeting Room Hybrid to Hybrid Media Service
To help you understand the benefits of migrating from CMR Hybrid to Hybrid Media Service, this table shows a side-by-side comparison of the key features in each offer. Along with new features detailed below for Hybrid Media Service, the existing WebEx functionality will remain the same when combined with Hybrid Media Service. In addition to meeting enhancements, Hybrid Media Service lets you benefit from the agility of cloud-based management and continue to protect your existing investment.
Hybrid Media Service and Cisco WebEx Meeting Center Video
Personal Meeting (PMR)
Consistent experience for premises and cloud-based meetings
WebEx Productivity Tool (Windows and Mac)
Hybrid Calendar scheduling with @webex
WebEx-enabled TelePresence Windows and Mac Productivity
Meeting Join Options
Dial-in and Dial-out
PIN Protected (Host)
One Button To Push (OBTP)
Unified Roster (WebEx
Unified Controls (WebEx
Mute/Unmute TelePresence participants
No Unified Roster (WebEx
Client and TelePresence Server)
Separate Controls (WebEx Client and TelePresence Server)
Capacity and Deployment Model
On-premises and automatic overflow
Transcoding capacity limited to the TelePresence Server
Migration Path Checklist
Below is a high-level overview of how to migrate an existing site to Cisco WebEx Meeting Center Video and prepare the site to integrate with Hybrid Media Service. The steps may vary, depending on your existing environment. Work with your partner, customer success manager, or trials representative to ensure a smooth migration.
Make sure that the Meeting Center Video conferencing feature is provisioned on the WebEx site.
The site admin receives their management portal account. The admin then deploys Hybrid Media Nodes for the Cisco Spark organization.
The site admin assigns the CMR privilege to enable all or some CMR Hybrid users with Cisco WebEx Meeting Center Video.
(Optional) Disable the CMR Hybrid session type for this subset, and then enable Cisco WebEx Meeting Center Video in their user profile.
The site admin sets up Hybrid Media
Service, and then selects Hybrid as the media resource type under Cloud
Collaboration Meeting Room Options.
When the CMR privilege is enabled for a
user, the WebEx Productivity Tools default to the Cisco WebEx Meeting Center Video version. All new meetings scheduled by the users are Cisco WebEx Meeting Center Video meetings.
If conference rooms are included in the invite, OBTP information is pushed to the conference room through TMS (for CMR Hybrid meetings only).
Existing meetings that were set up by CMR Hybrid users before they were switched to Cisco WebEx Meeting Center Video should continue to work as long as the customer preserves the on-premises MCU and TMS settings.
Existing CMR Hybrid meetings cannot be modified or updated to reflect the Cisco WebEx Meeting Center Video meeting information. If users want to use new invitation, they must delete the old meetings and create new meetings.
If the customer wishes to retire the on-premises MCU, TMS, old CMR Hybrid meetings will not work. New meetings with Cisco WebEx Meeting Center Video information must be created.