Insert the
Emergency Responder Installation DVD.
If the system
finds the DVD, you are asked if you want to perform a media check before
installation to determine if there are problems with the DVD. The system
displays the checksum of the DVD and instructs you to verify this checksum on
the Emergency Responder website.
At the bottom
of the screen you will see instructions for moving between elements and for
selecting elements, as follows:
- Use the
Tab key
to advance to the next element.
- Use the
Alt-Tab
key combination to return to the previous element.
- Use the
Space
bar to select a highlighted element.
If you choose
to perform the media check, the system performs the media check and displays
the results.
If the result
of the media check is
PASS,
click
OK. The
system install begins the installation. Skip to Step 2.
If the result
of the media check is
FAIL,
obtain a new installation DVD from Cisco Systems.
The Cisco
Emergency Responder system installer starts. The Product Deployment Selection
screen displays a message saying the Cisco Emergency Responder product suite is
installing. Click
OK to
continue.
The Proceed
with Install page displays the current software version on the hard drive and
the software version on the installation DVD.
If you are
performing a fresh installation, there will be no software on the hard drive
and the system asks if you want to proceed with the installation. Click
Yes to
proceed.
If you are
performing an upgrade, the system displays the current software version and
asks it you want to overwrite the hard drive. Click
Yes to
proceed.
If you click
Yes, the
system continues with the installation and the Platform Configuration Wizard
appears.
If you click
No, the
installation is terminated.
On the
Platform Configuration Wizard page, click
Proceed to
continue with the platform installation.
If you click
Skip,
the system installs both the platform and Emergency Responder software without
prompting you to provide information during the installation. After the
installation is completed and the system reboots, you are prompted to enter the
required configuration details.
Note |
For
version 8.6 and earlier, the Cisco Emergency Responder Subscriber may fail to
install with unrecoverable internal error indicated in the logs. If this
happens, do a Skip install by skipping the configurations step initially,
proceed with the installation, and then key in the configuration details when
prompted at the end of the procedure.
|
Click
Continue
to proceed. The Timezone Configuration page appears.
Choose the
correct time zone to use from the list provided.
Use the
following keys to move between elements on the Timezone Configuration page:
- Arrow Up or
Arrow
Down to select a time zone from the list
- After selecting the correct
time zone, click
OK. The
Auto Negotiation Configuration page appears.
Click
Yes to
enable autonegotiation of the Ethernet NIC speed and duplex mode. The DHCP
Configuration page appears. If you click
Yes, skip
to Step 10.
If you click
No, the
NIC Speed and Duplex Configuration page appears.
On the NIC
Speed and Duplex Configuration page, do the following:
- Select the
NIC Speed. The available options are 10 Megabit, 100 Megabit, or 1000 Megabit.
- Select the
NIC Duplex setting. The available options are Full or Half.
- Click
OK.
The DHCP Configuration page appears.
On the MTU
Configuration page, you can set the maximum transmission unit (MTU) that can be
sent in a network as follows:
- Click
Yes
if you want to configure a a MTU value of less than 1500 bytes.
- Click
No
to use the default MTU value of 1500 bytes.
Click
Yes if you
want to use Dynamic Host Configuration Protocol (DHCP). The Administration
Login Configuration page appears. Skip to Step 14.
If you click
No, the
Static Network Configuration page appears.
If you chose
not to use DHCP, enter the following information about the Static Network
Configuration page:
- Host Name
- IP Address
- IP Mask
- Gateway (GW) Address
Click
OK. The
DNS Client Configuration page appears.
On the DNS
Client Configuration page, you are asked if you want to configure the Domain
Name System (DNS) client.
Note |
Click the
Help
button for details about configuring DNS.
|
If you
select
Yes, a
second DNS Client Configuration page appears.
If you
select
No,
the Administration Login Configuration page appears. Skip to Step 14.
On the
second DNS Client Configuration page, you are prompted to enter the following
information:
- Primary
- Secondary DNS (optional)
- Domain
Click
OK.
The Administration Login Configuration page appears.
On the
Administration Login Configuration page, enter an ID and password for the
Administrator account. This password is used to access the CLI and the
Cisco Unified OS Administration and Disaster Recovery System (DRS) websites.
Click
Help to
display guidelines for creating this password.
When you
have finished, click
OK.
The Certificate Information page appears.
Enter the
following information about the Certificate Information page:
- Organization
- Unit
- Location
- State
- Country (select from the
scroll-down menu).
Click
OK.
The Publisher Configuration page appears.
Based on the
type of installation you are performing, do one of the following:
- If the server you are
configuring is the Publisher in the server group, click
Yes.
The Network Time Protocol Client Configuration page appears. Proceed to Step
17.
- If the server you are
installing is not the Publisher in the server group, you must first configure
this server on the Publisher before you can proceed. This server must also have
network access to the Publisher, which must be in service for the installation
to complete successfully. Click
No
only if you are configuring the Subscriber. See
Install Emergency Responder Subscriber for information about installing
the Subscriber.
On the
Network Time Protocol Client Configuration page, you are asked if you want to
set up external Network Time Protocol (NTP) servers.
Note |
We
strongly recommend that you use external NTP servers to ensure that the system
time is kept accurate.
|
Caution |
For
Emergency Responder install on UCS servers, it is mandatory to configure NTP
server.
|
If you click
Yes,
the system displays a second Network Time Protocol Client Configuration page.
In the fields provided, enter the IP address or hostname of the external NTP
servers, then click
OK.
The Database Access Security Configuration page appears. Skip to Step 18.
If you click
No,
the Hardware Clock Configuration page appears. Enter the following information:
- Year [yyyy]
- Month [mm]
- Day [dd]
- Hour [hh]
- Minute [mm]
- Second [ss]
When you
finish entering this information, click
OK.
The Database Access Security Configuration page appears.
On the
Database Access Security Configuration page, enter the security password and
then confirm the password in the fields provided.
Note |
The
security password must be at least six characters long and can contain
alphanumeric characters, hyphens, and underscores. It must start with an
alphanumeric character. The security password is used for secure communications
between Emergency Responder server groups when performing the installation or
upgrade, DRS backup or restore, and
"Point to
a new Publisher" operations.
|
Click
Help
to display guidelines. When you finish, click
OK.
The SMTP Host Configuration page appears.
You are
asked if you want to configure a Simple Mail Transport Protocol (SMTP) host.
This step is optional.
- If you click
Yes, a
second SMTP Host Configuration page appears. Click
Help
for guidelines, then enter the SMTP hostname or IP address in the field
provided. When you are finished, click
OK.
The Platform Configuration Confirmation page appears.
- If you click
No,
the Platform Configuration Confirmation page appears.
On the
Platform Configuration Confirmation page, do one of the following:
- Select
OK to
save the platform configuration information and continue with the installation.
The Cisco Emergency Responder Configuration page appears.
Note |
After
you select
OK, you cannot modify the platform configuration
information.
|
- Select
Back
if you want to return to the previous page to make modifications. Continue to
select
Back
to scroll through each platform configuration page.
- Select
Cancel
to cancel the installation.
On the Cisco
Emergency Responder Configuration page, do the following:
- Enter the emergency
number (for example,
911).
- Select the Cisco Unified
Communications Manager version. Use the
Up or
Down
arrows to select the version number and then select
OK.
On the
Security End User Language Selection page, choose a language for the Cisco
Emergency Responder web pages. The system defaults to the English language.
The
Application User Password Configuration page appears.
On the
Application User Configuration page, enter the username and password. This
username and password is associated with the default administrative account and
is used to log in to the Emergency Responder Administration web page. Click
Help for
guidelines.
When you are
finished, click
OK.
The Cisco Emergency Responder Configuration Confirmation page appears.
On the Cisco
Emergency Responder Configuration Confirmation page, do one of the following:
- Select
OK to
save the Cisco Emergency Responder configuration information and continue with
the installation. The system continues the installation process and then
reboots.
Caution |
After
you select
OK, you can not modify the Cisco Emergency Responder
configuration information.
|
- Select
Back
if you want to return to the previous page to make modifications. Continue to
select
Back
to scroll through each Emergency Responder Application User Configuration page.
- Select
Cancel
to cancel the installation.
After the
system reboots, it checks the status of various system components. If the
system finds any problems, you are prompted to correct the problem.
If the
system does not find any problems, the installation process continues. The
system ejects the installation DVD, reboot, and then finishes the installation.
When the installation is complete, a CLI prompt appears.
Note |
During
this process, the system displays the MAC address of the Publisher. Write down
the MAC address when it displays; you use the MAC address later to acquire
Emergency Responder licenses. If you are not able to capture the MAC address
during installation, you can look it up later. See the Server Licenses section
for information about looking up the server MAC address.
|
To bring up
the Emergency Responder websites, go to any Windows system on the network,
start a supported web browser, and enter the following URL:
http://your Emergency
Responder hostname/
or
http://your Emergency
Responder IP address/
Note |
Make sure
that the Emergency Responder is configured with DNS so that hostname is
resolved to the IP address.
|