Voice Menu Codes

This section contains information on accessing the Interactive Voice Response (IVR) and a quick-reference list of the voice configuration menu options for the ATA 190.

Accessing the IVR and Configuring Your Phone Setting


Note • After setting the IP mode to static IP, user must go on-hook to make it effective. Then, the IP address, subnet mask, and default gateway can be configured

  • To set static IP, network cable must be connected.


 

To access the IVR and configure your phone settings, follow these steps:


Note You can change the IVR password on the Device window of Cisco Unified Communications Manager.


Procedure


Step 1 To access the IVR, go off-hook on the phone connected to PHONE1/PHONE2.

Step 2 Press **** from the phone keypad.

The IVR prompts for a password.


Note The ATA 190 allows you to enter only numerical values for the password. The default password is 24726.


Step 3 Enter the IVR password by pressing the number keypad, followed by # .

You are at the IVR main configuration menu.

Step 4 Follow the voice prompts on the IVR. See Table B-1 for information on navigating the IVR.

Step 5 To return to the main configuration menu, press * .

Step 6 To exit the IVR, end the call.


 

Table B-1 describes the various options in the IVR Configuration Menu.

 

Table B-1 Navigating the IVR Configuration Menu

Action
IVR Code
Navigating Notes

Show IP address

110

 

Configure IP address

111

Available in static IP mode only.

Show subnet mask

120

 

Configure subnet mask

121

Available in static IP mode only.

Show default gateway

130

 

Configure default gateway

131

Available in static IP mode only.

Show TFTP server address

220

 

Configure TFTP server address

221

 

Show VLAN

230

 

Configure VLAN

231

To disable VLAN, set VLAN ID to 4095.

To enable VLAN, set VLAN ID from 1 to 4094.

Factory Reset

73738

 

Check Internet Addressing Method

100

Answers with 0, the default option (DHCP).

Set Internet Addressing Method

101

DHCP: 0; Static IP: 1.