Step 1
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Read Cisco Business Edition 4000 Release Notes and go through the BE4000 Partner Support Center.
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Be aware of the prerequisites and limitations of BE4000.
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Cisco Business Edition 4000 Release Notes.
BE4000 Partner Support Center—https://support.be4000.cisco.com.
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Step 2
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Understand the BE4000 Architecture and Design Considerations
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Be familiar with the network requirements and other design considerations required for site deployment.
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Read BE4000 Architecture and Design considerations chapter of the Cisco Business Edition 4000 Partner Guide.
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Step 3
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Request Access to BE4000 Portal
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You cannot access BE4000 portal until your partner administrator provides you access. Log in to Partner Self-Service portal to request access.
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PSS Portal—http://www.cisco.com/go/pss.
See Request Access to BE4000 Partner Portal section of the Cisco Business Edition 4000 Partner Guide for detailed procedure.
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Step 4
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Access BE4000 Portal
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Register to the BE4000 Portal. You can create and configure a customer site in the BE4000 portal.
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Step 5
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Collect Customer and Site Details
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You must collect the customer contact details and network specifications before adding a customer site in the portal.
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Read Customer Contact and Network Details section of the Cisco Business Edition 4000 Partner Guide for detailed procedure.
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Step 6
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Add customer site in the BE4000 Portal
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Create configuration for the customer site in the BE4000 portal and bring it to “Ready to Deploy” state.
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Have customer contact and network details ready
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See Add Customer Site section of the Cisco Business Edition 4000 Partner Guide for detailed procedure.
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Step 8
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(Task performed on the customer site)
(Optional) Insert NIM cards.
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Based on the customer requirements, insert appropriate NIM cards to connect to the Public Switched Telephone Network (PSTN)
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NIM card must be available on the customer site.
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Step 9
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(Task performed on the customer site)
Access Local Administration screens to verify if BE4000 is connected to the network
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You must confirm that you have all the required connections before deploying the customer site. You can access local administration
screens through Ethernet or Console.
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BE4000 appliance is connected to the network devices and powered on.
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RJ45 or USB console cable for Console based connection
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MGMT port (use a normal Cat5e or Cat6 cable) cable for Ethernet based connection
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See Access Local Administration Screens section of the Cisco Business Edition 4000 Partner Guide for detailed procedure.
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Step 10
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Run Port Checker
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You must confirm if the UDP ports 500 and 4500 are accessible to the BE4000 portal.
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Port Check tool must be run on Chrome, Firefox, or Opera browsers only
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Your computer must be on the same network as your BE4000 appliance
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Port Checker —https://portcheck.be4000.cisco.com.
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Step 11
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Deploy the site
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You must bring the site configurations that you created in the BE4000 portal on to the BE4000 appliance.
You can deploy the site in the following ways:
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You have verified the network connections by accessing the local administration screens
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You must have run the Port Check Tool and verified UDP Ports are available
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Provisioned telephony services
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A minimum internet download speed of 2 Mbps
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Customer Name, location, and serial number of the BE4000 appliance is ready
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Step 12
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Verify that the site is in the online on the BE4000 Portal
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Ensure that the site is up and running. You cannot provision the phones if the site is not in the Online state.
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Deployment is successfully completed.
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BE4000 Portal—https://be4000.cisco.com
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Step 13
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(Task performed on the customer site)
Connect the phones to the network and provision using Extension Assigner
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Connect phones to the network and assign extensions that you added in the BE4000 Portal while adding a customer site.
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Have the list of extensions configured in the BE4000 portal and its associated phone model
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Have the required phone devices ready on the customer site
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DHCP option 150 or DHCP Option 66 is enabled
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See Provision the Phone section of the Cisco Business Edition 4000 Partner Guide for detailed procedure.
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