Known issues

Known issues in Release 7.1(6.250100)

This section provides a brief description of the known issues.

Defect ID

Description

Workaround

First Version Affected

CSCws25068

When installing Ubuntu 24.04.3 with kernel version 6.8.0-71 on the Unified Edge server, the integrated network card (ICE driver) is not detected, preventing network configuration and connectivity. This issue occurs because kernel 6.8.0-71 lacks ICE driver support for the NIC on this platform.

  1. Download the GA ISO from the Ubuntu Noble Release Page and install it using a bootable USB or virtual media

  2. Download the required 6.8.0-80 kernel packages (.deb files) from the Ubuntu Security Pool.

  3. Place all .deb files (linux-image, linux-headers, linux-modules, linux-modules-extra, linux-tools) in a folder and create an ISO using a tool like genisoimage or mkisofs.

  4. Mount the ISO on the server after installing Ubuntu.

  5. Install the kernel packages using dpkg -i *.deb.

  6. Reboot the server and verify the kernel version is 6.8.0-80.

The integrated network card will now be detected and available for configuration.

6.0(1.251030)

CSCws31464

On RHEL 10.0 with UEFI Secure Boot, integrated network interface drivers (e.g., Intel ICE) may fail to load if their public key is missing from the Machine Owner Key (MOK) list. This often appears as a missing mok-db entry.

Follow these steps to enroll the Public Key File intel-public-key-ice-ko.rsa on RHEL:

  1. Download the public key file from the following location: Public Key.

  2. Extract the contents of the downloaded file to locate the key file named intel-public-key-ice-ko.rsa.

  3. Copy the intel-public-key-ice-ko.rsa file to a preferred directory on the RHEL operating system.

  4. Create a Custom ISO:

    1. Launch the vKVM.

    2. Click on Virtual Media—Create Image.

    3. Select the files/folders where intel-public-key-ice-ko.rsa is located.

    4. Provide a name and download the custom ISO.

    5. Mount the ISO, and copy the .rsa file to the OS.

  5. Access the Terminal and navigate to the directory:

    1. Open a terminal session on the RHEL system.

    2. Change the working directory to the location where the key file resides.

  6. Import the public key using mokutil:

    1. Execute the following command to import the key:

      mokutil --import intel-public-key-ice-ko.rs

    2. When prompted, enter a secure password to enroll the key. This password will be required during the subsequent reboot process.

  7. Restart the RHEL host to initiate the Machine Owner Key (MoK) enrollment procedure.

  8. Enroll the Machine Owner Key during reboot

    1. During the reboot, press any key when prompted to access the MoK management screen.

    2. Select Enroll MOK.

    3. Select Continue.

    4. Select Yes and enter the password provided during the key import step.

  9. Select Reboot.

  10. After the system boots into the operating system, confirm that the Ethernet interfaces are present and operational.

6.0(1.251030)