201150 to 201178
201150
Message Text
Ended call due to issue with DSP on remote side. Reason code=%d.
Message ID
TERM_REMOTE_VDSP_FAILED
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
The call has ended due to remote DSP failure.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201151
Message Text
Ended call due to network congestion.
Message ID
TERM_NET_CONGEST
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
The call has ended due to network congestion.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201152
Message Text
Ended call due to incompatible software versions.
Message ID
TERM_FACILITY_REJECTED
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
The call has ended due to an incompatible software version.
Recommended Action
Upgrade software version per compatibility guidelines. See the
Cisco TelePresence System Software Compatibility Tables.
201154
Message Text
Ended call due to unavailable resources.
Message ID
TERM_NO_RESOURCE
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
The call has ended due to unavailable resources.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201155
Message Text
Ended call due to security mismatch after add-in.
Message ID
TERM_SEC_MISMATCH_ADDIN
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
The call has ended due to a security mismatch after conferencing an add-in call.
Recommended Action
Resolve configuration mismatch. See the
Cisco TelePresence System Software Compatibility Tables
.
201156
Message Text
Ended call due to security mismatch.
Message ID
TERM_SECURITY_MISMATCH_AV
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
The call has ended due to a security mismatch after conferencing an add-in call.
Recommended Action
Resolve configuration mismatch. See the
Cisco TelePresence System Software Compatibility Tables
.
201157
Message Text
Ended call due to DSP issue.
Message ID
TERM_ADSP_FAILED
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
The audio DSP has failed.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201158
Message Text
Ended call due to audio DSP driver not responding (%.10s codec).
Message ID
TERM_ADRIVER_NO_RESP
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Audio driver is not responding.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201158
Message Text
Ended call due to audio DSP driver not responding (%.10s codec).
Message ID
TERM_ADRIVER_NO_RESP
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Audio driver is not responding.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201159
Message Text
Ended call due to audio DSP checksum invalid (%.10s codec).
Message ID
TERM_ACHECKSUM_INVALID
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Audio checksum is invalid.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201160
Message Text
Ended call due to Audio/video expansion unit not detected (%.10s codec).
Message ID
TERM_AEU_UNDETECTED
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Audio/Video Expansion Unit not detected (%.10s codec).
Recommended Action
Check the connectivity of the audio/video expansion unit.
201161
Message Text
Ended call due to audio firmware not responding (%.10s codec).
Message ID
TERM_AUDIO_FAILED
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Audio failure.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201162
Message Text
Ended call due to video driver not responding (%.10s codec).
Message ID
TERM_VDRIVER_NO_RESP
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Video driver is not responding.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201163
Message Text
Ended call due to invalid video encoder/decoder checksum detected (%.10s codec).
Message ID
TERM_VCHECKSUM_INVALID
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Video driver checksum is invalid.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201164
Message Text
Ended call due to video DSP buffer overflow (%.10s codec).
Message ID
TERM_VBUFFER_OVERFLOW
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Video buffer overflow issue.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201165
Message Text
Ended call due to camera clock not detected (%.10s codec).
Message ID
TERM_VCAM_CLOCK_FAILED
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Camera clock is not detected.
Recommended Action
Check the connectivity of the camera.
201166
Message Text
Ended call due to video DSP not responding (%.10s codec).
Message ID
TERM_VIDEO_FAILED
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Video driver not responding.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201167
Message Text
Ended call due to video DSP not responding (%.10s codec).
Message ID
CALL_HANGUP
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Ended call due to incompatible software release.
Recommended Action
Upgrade software version per compatibility guidelines. See the
Cisco TelePresence System Software Compatibility Tables.
201168
Message Text
Ended call due to unsupported CTS (MUX version %d).
Message ID
TERM_MUX_UNSUPPORTED
Message Added to Release
1.7.1
Severity
Error
Recommended Action
Upgrade software version per compatibility guidelines. See the
Cisco TelePresence System Software Compatibility Tables.
201169
Message Text
Ended call due to called party does not support progressive video refresh feature.
Message ID
CALL_HANGUP
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Recommended Action
Upgrade software version per compatibility guidelines. See the
Cisco TelePresence System Software Compatibility Tables.
201170
Message Text
Ended the call due to invalid remote bandwidth, remote topology=%d.
Message ID
TERM_REMOTE_BW
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Recommended Action
Resolve bandwidth configuration mismatch.
201171
Message Text
Unable to initialize the media services.
Message ID
START_MEDIA_SRV_FAIL
Message Added to Release
1.7.1
Severity
Error
Explanation
DSP Suicide detected.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201172
Message Text
DSP has recovered successfully.
Message ID
DSP_RECOVER_COMPLETE
Message Added to Release
1.7.1
Severity
Information
Explanation
DSP Failure Recovery Complete.
Recommended Action
No action is necessary.
201173
Message Text
Ended call due to bandwidth renegotiation timeout.
Message ID
TERM_BW_RENEGO_TIMEOUT
Message Added to Release
1.7.1
Severity
Error
Explanation
The call has ended due to bandwidth renegotiation timeout.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201174
Message Text
Endpoint is using protocol %s version %d for this call.
Message ID
REMOTE_EP_INFO
Message Added to Release
1.7.1
Severity
Error
Explanation
Reports protocol and version of the remote endpoint.
Recommended Action
No action is necessary.
201175
Message Text
Call ended due to incompatible media negotiated.
Message ID
TERM_REMOTE_MEDIA
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Remote endpoint attempts to negotiate unsupported media.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201176
Message Text
Negotiated Media Configuration: LTRP: %s GDR: %s High Profile: %s Cabac: %s.
Message ID
INFO_NEGOTIATED_MEDIA
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
Indicates the negotiated media configuration of meeting.
Recommended Action
No action is necessary.
201177
Message Text
Call ended due to unsupported protocol configuration.
Message ID
TERM_UNSUPPORTED_CONFIG
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Indicates the negotiated configuration is unsupported in meeting.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201178
Message Text
Ended call due to number not found.
Message ID
TERM_NOT_FOUND
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
The call has ended due to number not found.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201180 to 201187
201180
Message Text
Media service restarted on %.10s codec.
Message ID
TERM_MEDIA_SRV_RESTARTED
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Media service is restarted.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201181
Message Text
Media Relay restarted on %.10s codec.
Message ID
TERM_MEDIA_RELAY_RESTARTED
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Media relay service is restarted.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201182
Message Text
KeyExchange restarted on %.10s codec.
Message ID
CTRL_KEYEX_FAIL
Tag
call_id
Message Added to Release
1.7.1
Severity
Warning
Explanation
KeyExchange component not responding.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201183
Message Text
Unknown type(%d) issue on %.10s codec.
Message ID
TERM_UNKNOWN_ERROR_TYPE
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Internal failure.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201184
Message Text
Received request to restart call control.
Message ID
CTRL_RESTART
Message Added to Release
1.7.1
Severity
Warning
Explanation
The call control service is restarted. This could be due to: a) Configuration change; b) Media Service Failure; c) Internal error, such as a failure to detect the camera.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201185
Message Text
Received request to reset the system.
Message ID
CTRL_RESET
Message Added to Release
1.7.1
Severity
Warning
Explanation
The call control service is reset.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201186
Message Text
DSPs are restarted due to remote issue.
Message ID
CMA_RESTARTED
Message Added to Release
1.7.1
Severity
Warning
Explanation
The DSPs are restarted.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201187
Message Text
Ended call due to DSP resetting.
Message ID
DSP_FAILURE
Message Added to Release
1.7.1
Severity
Warning
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201200 to 201216
201200
Message Text
Call ended due to an issue within the media.
Message ID
TERM_INTERNAL_ERROR
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Ended call due to internal media error.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201201
Message Text
Local media port for audio is null.
Message ID
CTRL_SDP_MEDIAPORT_NULL
Message Added to Release
1.7.1
Severity
Warning
Recommended Action
Check that you are using support ports. Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201202
Message Text
Local media port for video is null.
Message ID
CTRL_SDP_MEDIAPORT_NULL
Message Added to Release
1.7.1
Severity
Warning
Recommended Action
Check that you are using support ports. Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201203
Message Text
Call connected to %.20s.
Message ID
CALL_CONNECTED
Message Added to Release
1.7.1
Severity
Information
Explanation
Call has been established.
Recommended Action
No action is necessary.
201204
Message Text
-
TP Type=%d
-
Remote Topo=%d
-
Local BW=%d
-
Remote BW=%d
-
Negotiated BW=%d
-
Presentation Bw=%u.
Message ID
CALL_BANDWIDTH_NEGOTIATED
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
Bandwidth statistics of established call.
Recommended Action
No action is necessary.
201205
Message Text
-
%.10s DSCP Current Marking %.20s
-
Previous Marking %.20s
Message ID
RECEIVED_MEDIA_DSCP_COS
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
DSCP statistics of established call.
Recommended Action
No action is necessary.
201206
Message Text
-
%.10s COS Current Priority %.20s
-
Previous Priority %.20s
Message ID
RECEIVED_MEDIA_DSCP_COS
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
DSCP statistics of established call.
Recommended Action
No action is necessary.
201207
Message Text
Remote party resumes the call.
Message ID
REMOTE_RESUME
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
The remote party resume the call.
Recommended Action
No action is necessary.
201208
Message Text
Remote holds on %.20s.
Message ID
REMOTE_HOLD
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
The remote party puts the call on hold.
Recommended Action
No action is necessary.
201209
Message Text
Dialing %.20s.
Message ID
USER_CALL_DIALING
Message Added to Release
1.7.1
Severity
Information
Recommended Action
No action is necessary.
201210
Message Text
Dialing Audio Add-In %.20s.
Message ID
USER_CALL_DIALING_ADDIN
Message Added to Release
1.7.1
Severity
Information
Recommended Action
No action is necessary.
201211
Message Text
Local resume with %.20s.
Message ID
USER_CALL_LOCAL_RESUME
Message Added to Release
1.7.1
Severity
Information
Recommended Action
No action is necessary.
201212
Message Text
Remote call disconnected from %.20s.
Message ID
USER_CALL_REMOTE_DISCONNECT
Message Added to Release
1.7.1
Severity
Information
Recommended Action
No action is necessary.
201213
Message Text
Local call disconnected from %.20s.
Message ID
USER_CALL_LOCAL_DISCONNECT
Message Added to Release
1.7.1
Severity
Information
Recommended Action
No action is necessary.
201214
Message Text
Local hold with %.20s.
Message ID
USER_CALL_LOCAL_HOLD
Message Added to Release
1.7.1
Severity
Information
Recommended Action
No action is necessary.
201215
Message Text
Call is in preservation. Hold/Resume is not available.
Message ID
CALL_PRESERVED
Message Added to Release
1.7.1
Severity
Warning
Explanation
A SIP trunk in the communication path has gone down preventing further SIP signaling to continue.
Recommended Action
Call must be restarted to regain Hold/Resume capabilities.
201216
Message Text
Transmit bandwidth adjusted to Preferred bandwidth of the receiver.
-
Current BW=%u
-
Adjusting to Preferred BW=%u
Message ID
TX_BW_ADJUST_TO_PREFERRED
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
This message will be displayed when the transmit bandwidth is adjusted to receivers preferred bandwidth.
Recommended Action
No action is necessary.
201500 to 201523
201500
Message Text
The network packet latency exceeds the maximum threshold. Latency is %d msec.
Message ID
NET_LATENCY_INC
Tag
call_id
Message Added to Release
1.7.1
Severity
Warning
Explanation
The network latency exceeds the error threshold.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201501
Message Text
The network packet latency drops below the maximum threshold. Latency is %d msec.
Message ID
NET_LATENCY_DEC
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
The network latency drops below the error threshold.
Recommended Action
No action is necessary.
201502 to 201506
Message Text
Jitter buffers for %.10s video have increased to %u ms, exceed the maximum threshold %u ms.
Message ID
JITTER_BUFF_CHG
Tag
call_id
Message Added to Release
1.7.1
Severity
Warning
Explanation
The video jitter buffer has increased.
Recommended Action
No action is necessary.
201507
Message Text
%.10s video stream packet loss on the %.10s codec:
-
#pkt recvd: %llu
-
#pkt loss: %llu
-
%5.2f%% loss
Message ID
VIDEO_PKT_LOSS
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
Detected packet loss on the video streams.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201508
Message Text
%.10s audio stream packet loss on the %.10s codec:
-
#pkt recvd: %llu
-
#pkt loss: %llu
-
%5.2f%% loss.
Message ID
AUDIO_PKT_LOSS
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
Detected packet loss on the audio streams.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201509
Message Text
100% packet loss detected.
Message ID
PKT_LOSS_SEV_DETECTED
Tag
call_id
Message Added to Release
1.7.1
Severity
Warning
Explanation
Detected 100 % packet loss on the server.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201510
Message Text
100%% packet loss detected sustained more than 30 secs - ended the call.
Message ID
PKT_LOSS_TERM_CALL
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
Ended the call after 100% packet loss was detected for more than 30 seconds.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201511
Message Text
Media Adaptation: Requested the remote party to adapt; numSipAdapt=%d adaptive bit rate=%u.
Message ID
PKT_LOSS_ADAPT_BITRATE
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
Requested the remote party to adapt to the new bit rate using sip message (backward compatibility logics).
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201512
Message Text
Media Adaptation: Requested to adapt - remoteCSRCId=0x%08x %% Pkt Loss=%f adaptiveBitrate=%u (kbps) dcnFlag=%d adaptState=%d.
Message ID
PKT_LOSS_ADAPT_BITRATE
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
Requested the remote party to adapt to the new bit rate using mux enhanced flow control mechanism.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201513
Message Text
Media Adaptation: Adjusted bitrate from %u to %u (kbps).
Message ID
PKT_LOSS_ADAPT_BITRATE
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
Adjusted the transmit bitrate (backward compatibility logics).
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201514
Message Text
Media Adaptation: Adjusted bitrate of %.10s video stream from %u to %u (kbps).
Message ID
PKT_LOSS_ADAPT_BITRATE
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
Adjusted the transmit bitrate of the auxiliary, main, or CIF video stream.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201515
Message Text
Initiated call ending procedure call after %d adaptive bit rate request; bit rate=%u.
Message ID
PKT_LOSS_TERM_CALL
Tag
call_id
Message Added to Release
1.7.1
Severity
Warning
Explanation
Initiated the call ending procedure after so many adaptive bitrate trials (backward compatibility logics).
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201516
Message Text
Initiated call ending procedure call after %d adaptive bit rate request; State=%.20s.
Message ID
PKT_LOSS_TERM_CALL
Tag
call_id
Message Added to Release
1.7.1
Severity
Warning
Explanation
Initiated the call ending procedure after so many adaptive bitrate trials.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201517
Message Text
Ended call due to the inability to adapt to the new bit rate and the loss exceeds the maximum thresholds.
Message ID
PKT_LOSS_TERM_CALL
Tag
call_id
Message Added to Release
1.7.1
Severity
Warning
Explanation
Ended the call due to packet loss.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201518
Message Text
Ending call due to packet loss.
Message ID
PKT_LOSS_TERM_CALL
Tag
call_id
Message Added to Release
1.7.1
Severity
Warning
Explanation
Call is ending due to packet loss.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201519
Message Text
De-escalate to audio only call.
Message ID
PKT_LOSS_AUDIO_ONLY
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
Call is de-escalating to audio only.
Recommended Action
No action is necessary.
201520
Message Text
Packet Loss: #pkt recvd: %llu; #pkt loss: %llu; prim=%5.2f%% aux=%5.2f%% - first pass 10 percent threshold.
Message ID
PKT_LOSS_DISP_ERR_THRESH
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
For displaying the network status bar icon—First level past the error threshold.
Recommended Action
No action is necessary.
201521
Message Text
Packet Loss: #pkt recvd: %llu; #pkt loss: %llu; prim=%5.2f%% aux=%5.2f%% - first pass 1 percent threshold.
Message ID
PKT_LOSS_DISP_WARN_THRESH
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
For displaying the network status bar icon—First level past the warning threshold.
Recommended Action
No action is necessary.
201522
Message Text
Packet Loss: #pkt recvd: %llu; #pkt loss: %llu; prim=%5.2f%% loss - first pass severe threshold.
Message ID
PKT_LOSS_DISP_SEV_THRESH
Tag
call_id
Message Added to Release
1.7.1
Severity
Information
Explanation
For displaying the network status bar icon—First level past the severe threshold.
Recommended Action
No action is necessary.
201523
Message Text
CTS could not begin recording at this time.
Message ID
NONREC_MODE_TERM_CTRSCALL
Tag
call_id
Message Added to Release
1.7.1
Severity
Error
Explanation
CTS could not begin recording at this time.To make a recording, a user in the meeting room must initiate a new recording session
Recommended Action
No action is necessary.