201000 to 201009
201000
Message Text
HDMI signal state is active.
Message ID
PRES_SIGNAL_HDMIACTIVE
Message Added to Release
1.7.1
Severity
Information
Explanation
Generated at bootup and if the document camera is connected to the HDMI cable and port.
Recommended Action
No action is necessary.
201001
Message Text
DVI signal state is active.
Message ID
PRES_SIGNAL_DVIACTIVE
Message Added to Release
1.7.1
Severity
Information
Explanation
Generated at bootup and if the document camera is connected to the DVI cable and port.
Recommended Action
No action is necessary.
201002
Message Text
Projector state changed to on.
Message ID
PRES_PROJ_STATE_ON
Message Added to Release
1.7.1
Severity
Information
Explanation
Generated when the display is turned on.
Recommended Action
No action is necessary.
201003
Message Text
Projector state changed to off.
Message ID
PRES_PROJ_STATE_OFF
Message Added to Release
1.7.1
Severity
Information
Explanation
Generated when the display is turned off.
Recommended Action
No action is necessary.
201004
Message Text
The data display state is changed to %.10s.
Message ID
PRES_DATADISP_STATUSCHG
Message Added to Release
1.7.1
Severity
Information
Explanation
Generated when the data display state is changed.
Recommended Action
No action is necessary.
201005
Message Text
Unsupported signal of %.10s.
Message ID
PRES_SIGNAL_UNSUPPORTED
Message Added to Release
1.7.1
Severity
Warning
Explanation
Generated when the user plugs in a laptop whose resolution is not supported.
Recommended Action
Adjust the resolution to 1024x768.
201006
Message Text
The presentation has been negotiated to 30 and 5 FPS.
Message ID
PRES_305FPS_NEGOTIATED
Message Added to Release
1.7.1
Severity
Information
Explanation
Generated when the call is setting up and presentation negotiation is complete.
Recommended Action
No action is necessary.
201007
Message Text
The presentation has been negotiated to 30 FPS.
Message ID
PRES_30FPS_NEGOTIATED
Message Added to Release
1.7.1
Severity
Information
Explanation
Generated when the call is setting up and presentation negotiation is complete.
Recommended Action
No action is necessary.
201008
Message Text
The presentation has been negotiated to 5 FPS.
Message ID
PRES_5FPS_NEGOTIATED
Message Added to Release
1.7.1
Severity
Information
Explanation
Generated when the call is setting up and presentation negotiation is complete.
Recommended Action
No action is necessary.
201009
Message Text
The presentation has been negotiated to 1 FPS.
Message ID
PRES_1FPS_NEGOTIATED
Message Added to Release
1.7.1
Severity
Information
Explanation
Generated when the call is setting up and presentation negotiation is complete.
Recommended Action
No action is necessary.
201010 to 201044
201010
Message Text
Display the remote hold icon.
Message ID
ICON_HOLD_REMOTE
Message Added to Release
1.7.1
Severity
Information
Explanation
The remote party puts the call on hold. The remote hold icon is displayed.
Recommended Action
No action is necessary.
201011
Message Text
Display the local hold icon.
Message ID
ICON_HOLD_LOCAL
Message Added to Release
1.7.1
Severity
Information
Explanation
The call is put on hold. The local hold icon is displayed.
Recommended Action
No action is necessary.
201012
Message Text
Display bit rate reduction message.
Message ID
ICON_BITRATE_REDUCTION
Message Added to Release
1.7.1
Severity
Information
Explanation
The bandwidth is reduced. The text message is displayed on the main display.
Recommended Action
No action is necessary.
201013
Message Text
Display bit rate reduction message due to network congestion. The text message is displayed on the main display.
Message ID
ICON_BITRATE_REDUC_CONG
Message Added to Release
1.7.1
Severity
Warning
Explanation
The bitrate is reduced due to network congestion.
Recommended Action
Contact the Network Administrator if this occurs too many times.
201014
Message Text
Displayed network congestion message.
Message ID
ICON_NETWORK_CONGESTION
Message Added to Release
1.7.1
Severity
Warning
Explanation
Network congestion is detected. The text message is displayed on the main display.
Recommended Action
Contact the Network Administrator if this occurs too many times.
201015
Message Text
Displayed the network latency warning message.
Message ID
ICON_NETWORK_LATENCY_WARN
Message Added to Release
1.7.1
Severity
Warning
Explanation
The network latency warning message is displayed when the latency has passed the latency network warning threshold.
Recommended Action
Contact the Network Administrator if this occurs too many times.
201016
Message Text
Displayed the message indicating network latency has passed the maximum threshold.
Message ID
ICON_NETWORK_LATENCY_ERR
Message Added to Release
1.7.1
Severity
Warning
Explanation
The network latency error message is displayed when the latency has passed the latency network error threshold.
Recommended Action
Contact the Network Administrator if this occurs too many times.
201017
Message Text
Displayed the non-secure icon.
Message ID
ICON_SECURITY_NONSECURE
Message Added to Release
1.7.1
Severity
Information
Explanation
The non-security icon is displayed indicating the call is non-secured.
Recommended Action
No action is necessary.
201018
Message Text
Displayed the authenticate icon.
Message ID
ICON_SECURITY_AUTH
Message Added to Release
1.7.1
Severity
Information
Explanation
The authenticate icon is displayed indicating the call is authenticated.
Recommended Action
No action is necessary.
201019
Message Text
Displayed the secured icon.
Message ID
ICON_SECURITY_SECURED
Message Added to Release
1.7.1
Severity
Information
Explanation
The secured icon is displayed indicating the call is secured.
Recommended Action
No action is necessary.
201020
Message Text
Displayed the presentation disabled icon.
Message ID
ICON_PRESENTATION_OFF
Message Added to Release
1.7.1
Severity
Information
Explanation
The presentation is disconnected.
Recommended Action
No action is necessary.
201021
Message Text
Displayed the satellite icon.
Message ID
ICON_SATELLITE
Message Added to Release
1.7.1
Severity
Information
Explanation
The call is a satellite call.
Recommended Action
No action is necessary.
201022
Message Text
Displayed the mute icon.
Message ID
ICON_MUTE_LOCAL_ON
Message Added to Release
1.7.1
Severity
Information
Explanation
The mute icon is displayed on the main display indicating the user has muted the call.
Recommended Action
No action is necessary.
201023
Message Text
Unable to display the mute icon on the main display.
Message ID
ICON_MUTE_LOCAL_ON_FAIL
Message Added to Release
1.7.1
Severity
Error
Explanation
Unable to display the mute icon.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201024
Message Text
Removed the mute icon on the main display.
Message ID
ICON_MUTE_LOCAL_OFF
Message Added to Release
1.7.1
Severity
Information
Explanation
The mute icon is removed from the main display indicating the user has unmuted the call.
Recommended Action
No action is necessary.
201025
Message Text
Unable to remove the mute icon on the main display.
Message ID
ICON_MUTE_LOCAL_OFF_FAIL
Message Added to Release
1.7.1
Severity
Error
Explanation
The mute icon has failed to be removed from the main display.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201026
Message Text
Display %d-bar icon.
Message ID
ICON_BAR_DISPLAYED
Message Added to Release
1.7.1
Severity
Information
Explanation
Quality bar has changed. Display the bar icon.
Recommended Action
No action is necessary.
201027
Message Text
Display black code SchedConfNotStarted.
Message ID
SCHEDCONFNOTSTARTED
Message Added to Release
1.7.1
Severity
Information
Explanation
Black screen code—Schedule conference not started yet.
Recommended Action
No action is necessary.
201028
Message Text
Display black code ConfStartedInsuffRsc.
Message ID
CONFINSUFFRSC
Message Added to Release
1.7.1
Severity
Information
Explanation
Black screen code—Conference started with insufficient resource.
Recommended Action
No action is necessary.
201029
Message Text
Display black code FirstAndOnlyPart.
Message ID
FIRSTANDONLYPART
Message Added to Release
1.7.1
Severity
Information
Explanation
Black screen code—First and only participant in the meeting.
Recommended Action
No action is necessary.
201030
Message Text
Display black code RemaingPart.
Message ID
REMAININGPART
Message Added to Release
1.7.1
Severity
Information
Explanation
Black screen code—Remaining participant in the meeting.
Recommended Action
No action is necessary.
201031
Message Text
Display black code ConfWaitingForHost.
Message ID
CONFWAITING4HOST
Message Added to Release
1.7.1
Severity
Information
Explanation
Black screen code—Conference is waiting for host to join.
Recommended Action
No action is necessary.
201032
Message Text
Display black code ConfLockedByHost.
Message ID
CONFLOCKEDBYHOST
Message Added to Release
1.7.1
Severity
Information
Explanation
Black screen code—Conference locked by host.
Recommended Action
No action is necessary.
201033
Message Text
Display black code ConfIsSecuredOnly.
Message ID
CONFISSECUREDONLY
Message Added to Release
1.7.1
Severity
Information
Explanation
Black screen code—Conference is secured only.
Recommended Action
No action is necessary.
201034
Message Text
Display black code ConnWithNoVideo.
Message ID
CONNWITHNOVIDEO
Message Added to Release
1.7.1
Severity
Information
Explanation
Black screen code—Conference with no video.
Recommended Action
No action is necessary.
201035
Message Text
Display black code OnlyOneTPInWebEx.
Message ID
ONLYONETPINWEBEX
Message Added to Release
1.7.1
Severity
Information
Explanation
Black screen code—Only one participant in the Cisco WebEx meeting.
Recommended Action
No action is necessary.
201036
Message Text
Display black code ConfTxVideoSuspend.
Message ID
CONFTXVIDEOSUSPENDED
Message Added to Release
1.7.1
Severity
Information
Explanation
Black screen code—Conference is changed to audio only.
Recommended Action
No action is necessary.
201100 to 201119
201100
Message Text
Unable to communicate with media service. Restart Call Control service.
Message ID
MEDIA_SRV_START_TIMEOUT
Message Added to Release
1.7.1
Severity
Error
Explanation
The Call Control Service failed to connect to the media service.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201101
Message Text
Unable to communicate with media service. Restart Call Control service.
Message ID
START_MEDIA_SRV_FAIL
Message Added to Release
1.7.1
Severity
Error
Explanation
DSP suicide detected.
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201106
Message Text
Unable to parse Unified CM configuration.
Message ID
TNPINIT_CUCM_PARSE_ERR
Message Added to Release
1.7.1
Severity
Error
Explanation
You did not enter a directory number (DN) in the Unified CM configuration. Make sure that you have entered a DN into your Unified CM configuration. If the number is entered, make sure there are no typos and that you are using supported special characters.
Recommended Action
Resolve Configuration Error. See the
Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System.
201108
Message Text
Dial number is not configured. Please use Unified CM administration to set up the dial number.
Message ID
TNPINIT_CUCM_LNNAME_NOTDEF
Message Added to Release
1.7.1
Severity
Error
Explanation
Check your Unified CM administration settings to make sure that the dial in number is configured properly.
Recommended Action
Resolve Configuration Error. See the
Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System.
201109
Message Text
System is in demo mode for CUCM configuration.
Message ID
TNPINIT_CUCM_DEMO_MODE
Message Added to Release
1.7.1
Severity
Warning
Explanation
One of the following conditions has occurred:
-
The CTS is set up in demo mode, rather than normal operating mode.
-
In some cases, this message displays after a system was upgraded to a later image, then downgraded to an earlier image.
Recommended Action
A workaround is to make a change to your Cisco TelePresence system call control settings (for example, Unified CM settings) using command-line interface (CLI) commands, which overwrites the demo mode and should bring your system up to a usable state. See the
Cisco TelePresence System Command-Line Interface Reference Guide
for more information.
201110
Message Text
Media port range configured is [%d,%d].
Message ID
TNPINIT_MED_PORTRANGE_USED
Message Added to Release
1.7.1
Severity
Information
Explanation
The port range has been set for your system.
Recommended Action
This is only an informational message. No action is required.
201111
Message Text
Unable to allocate RTP ports.
Message ID
TNPINIT_MED_PORT_AVAIL_FAIL
Message Added to Release
1.7.1
Severity
Error
Explanation
During normal system operation, media ports are used for calls, and are freed after the call completes. This message indicates that the maximum number of ports have been used and no more ports are available.
Recommended Action
Reboot the system to free the ports.
201113
Message Text
Started in CUCM mode.
Message ID
TNPINIT_MODE_STARTED
Message Added to Release
1.7.1
Severity
Information
Recommended Action
No action is necessary.
201114
Message Text
Started in non-CUCM mode.
Message ID
TNPINIT_MODE_STARTED
Message Added to Release
1.7.1
Severity
Information
Recommended Action
No action is necessary.
201115
Message Text
Auto upgrade is enabled.
Message ID
TNPINIT_AUTO_UPGRADE_EN
Message Added to Release
1.7.1
Severity
Information
Recommended Action
No action is necessary.
201116
Message Text
Auto upgrade is disabled.
Message ID
TNPINIT_AUTO_UPGRADE_DIS
Message Added to Release
1.7.1
Severity
Error
Recommended Action
Contact the network administrator. If you require further assistance, collect the CTS log files and contact the Cisco Technical Assistance Center (TAC). For information on how to contact TAC, see the “Obtaining Technical Assistance” section.
201117
Message Text
Camera is resetting. Calls cannot be made or received.
Message ID
CAMERA_RESETTING
Message Added to Release
1.7.1
Severity
Warning
Recommended Action
No action is necessary.
201118
Message Text
Unable to detect camera. Ensure all camera cables are plugged in and working.
Message ID
CAMERA_UNPLUGGED
Message Added to Release
1.7.1
Severity
Error
Recommended Action
Check that camera cables are plugged in and working.
201119
Message Text
Camera cables are verified plugged in properly.
Message ID
CAMERA_GOOD_STATUS
Message Added to Release
1.7.1
Severity
Information
Recommended Action
No action is necessary.