First Published: March 30, 2020

Release Notes for Cisco Catalyst 9400 Series Switches, Cisco IOS XE Amsterdam 17.2.x

Introduction

Cisco Catalyst 9400 Series Switches are Cisco’s leading modular enterprise switching access platform and have been purpose-built to address emerging trends of Security, IoT, Mobility, and Cloud.

They deliver complete convergence with the rest of the Cisco Catalyst 9000 Series Switches in terms of ASIC architecture with Unified Access Data Plane (UADP) 2.0 and UADP 3.0. The platform runs an Open Cisco IOS XE that supports model driven programmability, has the capacity to host containers, and run 3rd party applications and scripts natively within the switch (by virtue of x86 CPU architecture, local storage, and a higher memory footprint). This series forms the foundational building block for SD-Access, which is Cisco’s lead enterprise architecture.

Cisco Catalyst 9400 Series Switches are enterprise optimized with a dual-serviceable fan tray design, side to side airflow, and are closet-friendly with a16-inch depth

Whats New in Cisco IOS XE Amsterdam 17.2.1

Hardware Features in Cisco IOS XE Amsterdam 17.2.1

Feature Name

Description and Documentation Link

Cisco SFP Modules for Gigabit Ethernet

Supported SFP module product numbers:

  • GLC-BX40-D-I

  • GLC-BX40-DA-I

  • GLC-BX40-U-I

  • GLC-BX80-D-I

  • GLC-BX80-U-I

For information about a module, see Cisco SFP Modules for Gigabit Ethernet Applications Data Sheet. For information about device compatibility, see the Transceiver Module Group (TMG) Compatibility Matrix

Cisco SFP-25G Direct-Attach and Active Optical Cables

  • Supported active optical cable: SFP-25G-AOC4M

  • Supported direct-attach copper cable product numbers:

    • SFP-H25G-CU1.5M

    • SFP-H25G-CU2.5M

    • SFP-H25G-CU4M

For information about these cables, see Cisco 25GBASE SFP28 Modules Data Sheet. For information about device compatibility, see the Transceiver Module Group (TMG) Compatibility Matrix.

Software Features in Cisco IOS XE Amsterdam 17.2.1

Feature Name

Description, Documentation Link, and License Level Information

Factory Reset with 3-pass Overwrite

Enables factory reset with 3-pass overwrite. A secure 3-pass keyword has been introduced.

  • Pass 1: Overwrites all addressable locations with binary zeroes.

  • Pass 2: Overwrites all addressable locations with binary ones.

  • Pass 3: Overwrites all addressable locations with a random bit pattern.

See System Management → Performing Factory Reset.

(Network Essentials and Network Advantage)

IPv6: HTTP SGACL enforcement with IPv6 Policy Server

Supports 8 IPv4 and 8 IPv6 addresses per server for SGACL and Environment Data Download over REST.

See Cisco TrustSec → SGACL and Environment Data Download over REST.

(Network Advantage)

Loop Detection Guard

Provides a way of detecting network loops. The feature can be used in situations where there may be unmanaged switches in a network that do not understand Spanning Tree Protocol (STP) or where STP is not configured on the network.

You can take one of these actions when a loop is detected: error-disable either the source port or the destination port, or have the system display a syslog message (and not disable a port).

See Layer 2 → Configuring Loop Detection Guard.

(Network Essentials and Network Advantage)

Multiple Administrative VLANS in Resilient Ethernet Protocol (REP)

You can now configure multiple administrative VLANs to manage an REP domain that has multiple REP segments that are mutually exclusive.

Configure the additional administrative VLANs by entering the rep admin vlan command in global configuration mode.

See Layer 2 → Configuring Resilient Ethernet Protocol.

(Network Essentials and Network Advantage)

Programmability

  • TLDP On-Change Notifications

  • YANG Data Models

The following programmability features are introduced in this release:

  • TLDP On-Change Notifications: Notifies users when Targeted Label Distribution Protocol (TLDP) sessions come up or go down and when TLDP is configured or disabled. TLDP must be enabled for the notifications to work.

    (Network Essentials and Network Advantage)

  • YANG Data Models: For the list of Cisco IOS XE YANG models available with this release, navigate to: https://github.com/YangModels/yang/tree/master/vendor/cisco/xe/1721.

    Revision statements embedded in the YANG files indicate if there has been a model revision. The README.md file in the same GitHub location highlights changes that have been made in the release.

    (Network Essentials and Network Advantage)

See Programmability.

SCP Performance Improvements

Secure Shell (SSH) bulk data transfer mode can now be used to enhance the throughput performance of Secure Copy Protocol (SCP) operating in the capacity of a client or server. You can enable this by using the ip ssh bulk-mode global configuration command.

See System Management → Secure Copy.

(Network Essentials and Network Advantage)

Session Limit - To prevent MAC address flooding DOS attack

Enables you to configure an access session limit profile, which will allow you to limit the number of voice and data hosts connecting to a port.

See Security → Configuring IEEE 802.1x Port-Based Authentication.

(Network Essentials and Network Advantage)

VLAN Load Balancing for FlexLink+

Introduces support for VLAN load balancing on a FlexLink+ pair (along with providing the redundancy). Both ports of a FlexLink+ pair can now simultaneously forward traffic in mutually exclusive VLANs. If one of the ports fail, the other active port forwards all traffic. When the failed port is available again, it resumes forwarding of traffic in the preferred VLANs.

See Layer 2 → Configuring Flexlink+.

(Network Essentials and Network Advantage)

VLAN Translation Scale Increase: One-to-One Mapping

You can now configure a total of 3000 one-to-one mappings on the device - with each ASIC supporting up to 1000 mappings.

See Layer 2/3 → show platform software fed (ifm mappings).

(Network Advantage)

Hierarchical VPLS with MPLS access

Reduces signaling overhead and packet replication between devices when compared to configuring VPLS.

See Multiprotocol Label Switching (MPLS) → Configuring Hierarchical VPLS with MPLS Access.

(Network Essentials and Network Advantage)

VPLS: Routed Pseudowire IRB for IPv4 Unicast

Enables a switch interface to route traffic instead of using a router.

See Multiprotocol Label Switching (MPLS) → Configuring VPLS: Routed Pseudowire IRB for IPv4 Unicast.

(Network Essentials and Network Advantage)

VPN ID in NetFlow

Supports Virtual Private Network Identifier (VPN-ID) configuration in Flexible NetFlow. A VPN-ID is global and unique. It is used to identify a VPN across autonomous systems (ASes).

See Network Management → Configuring Flexible NetFlow.

(Network Essentials and Network Advantage)

VRF Aware NAT

VRF awareness enables NAT to carry out address translation by taking the VRF of the private networks into consideration. This feature allows private networks to be placed in different VRFs.

See IP Addressing Services → Configuring Network Address Translation.

(Network Essentials and Network Advantage)

VRF Support for TCL Socket

The Tool Command Language (TCL) socket feature supports Virtual Routing and Forwarding (VRF).

See Network Management Commands.

(Network Essentials and Network Advantage)

New on the Web UI

  • HSRP

  • Passwordless Login

Use the WebUI for:

  • HSRP: Provides high network availability by providing redundancy for IP traffic from hosts on networks.

  • Passwordless Login: Supports login to WebUI without password using Personal Identity Verification (PIV) compatible smart cards.

Serviceability

See Command Reference, Cisco IOS XE Amsterdam 17.2.x (Catalyst 9400 Switches)

factory-reset

The command has been modified. The switch keyword is introduced for devices that support the Cisco StackWise Virtual solution. You can perform factory reset on the active and standby switch.

show platform hardware fed switch active fwd-asic resource tcam utilization

The command output is enhanced to display TCAM utilization categorised by IPv4, IPv6, MPLS and other protocols.

debug condition vrf

debug ip pim

debug ipv6 pim

The debug condition vrf and debug ip pim commands enable you to debug multiple VRFs at the same time.

The debug ipv6 pim introduces IPv6 support for debugging multiple VRFs at the same time.

Important Notes

Cisco StackWise Virtual - Supported and Unsupported Features

When you enable Cisco StackWise Virtual on the device

  • Layer 2, Layer 3, Security, Quality of Service, Multicast, Application, Monitoring and Management, Multiprotocol Label Switching, High Availability, and VXLAN BGP EVPN are supported.

    Contact the Cisco Technical Support Centre for the specific list of features that are supported under each one of these technologies.

  • Resilient Ethernet Protocol, Remote Switched Port Analyzer, and Sofware-Defined Access are NOT supported

Unsupported Features

  • Audio Video Bridging (including IEEE802.1AS, IEEE 802.1Qat, and IEEE 802.1Qav)

  • Cisco TrustSec Network Device Admission Control (NDAC) on Uplinks

  • Converged Access for Branch Deployments

  • Fast PoE

  • IPsec VPN

  • MACsec Switch to Switch Connections on C9400-SUP-1XL-Y.

  • Performance Monitoring (PerfMon)

  • Virtual Routing and Forwarding (VRF)-Aware web authentication

Complete List of Supported Features

For the complete list of features supported on a platform, see the Cisco Feature Navigator at https://www.cisco.com/go/cfn.

Accessing Hidden Commands

Starting with Cisco IOS XE Fuji 16.8.1a, as an improved security measure, the way in which hidden commands can be accessed has changed.

Hidden commands have always been present in Cisco IOS XE, but were not equipped with CLI help. That is, entering a question mark (?) at the system prompt did not display the list of available commands. These commands were only meant to assist Cisco TAC in advanced troubleshooting and were not documented either.

Starting with Cisco IOS XE Fuji 16.8.1a, hidden commands are available under:

  • Category 1—Hidden commands in privileged or User EXEC mode. Begin by entering the service internal command to access these commands.

  • Category 2—Hidden commands in one of the configuration modes (global, interface and so on). These commands do not require the service internal command.

Further, the following applies to hidden commands under Category 1 and 2:

  • The commands have CLI help. Enter enter a question mark (?) at the system prompt to display the list of available commands.

    Note: For Category 1, enter the service internal command before you enter the question mark; you do not have to do this for Category 2.

  • The system generates a %PARSER-5-HIDDEN syslog message when a hidden command is used. For example: 
    *Feb 14 10:44:37.917: %PARSER-5-HIDDEN: Warning!!! 'show processes memory old-header ' is a hidden command. 
Use of this command is not recommended/supported and will be removed in future.

Apart from category 1 and 2, there remain internal commands displayed on the CLI, for which the system does NOT generate the %PARSER-5-HIDDEN syslog message.


Important

We recommend that you use any hidden command only under TAC supervision.

If you find that you are using a hidden command, open a TAC case for help with finding another way of collecting the same information as the hidden command (for a hidden EXEC mode command), or to configure the same functionality (for a hidden configuration mode command) using non-hidden commands.

Default Behaviour

Beginning from Cisco IOS XE Gibraltar 16.12.5 and later, do not fragment bit (DF bit) in the IP packet is always set to 0 for all outgoing RADIUS packets (packets that originate from the device towards the RADIUS server).

Supported Hardware

Cisco Catalyst 9400 Series Switches—Model Numbers

The following table lists the supported switch models. For information about the available license levels, see section License Levels.

Switch Model

(append with “=” for spares)

Description

C9404R

Cisco Catalyst 9400 Series 4 slot chassis

  • Redundant supervisor module capability

  • Two switching module slots

  • Hot-swappable, front and rear serviceable, non-redundant fan tray assembly

  • Four power supply module slots

C9407R

Cisco Catalyst 9400 Series 7 slot chassis

  • Redundant supervisor module capability

  • Five switching module slots

  • Hot-swappable, front and rear serviceable fan tray assembly

  • Eight power supply module slots

C9410R

Cisco Catalyst 9400 Series 10 slot chassis

  • Redundant supervisor module capability

  • Eight switching module slots

  • Hot-swappable, front and rear serviceable fan tray assembly

  • Eight power supply module slots

Supported Hardware on Cisco Catalyst 9400 Series Switches

Product ID

(append with “=” for spares)

Description

Supervisor Modules

C9400-SUP-1

Cisco Catalyst 9400 Series Supervisor 1 Module

This supervisor module is supported on the C9404R, C9407R, and C9410R chassis.

C9400-SUP-1XL

Cisco Catalyst 9400 Series Supervisor 1XL Module

This supervisor module is supported on the C9404R, C9407R, and C9410R chassis.

C9400-SUP-1XL-Y

Cisco Catalyst 9400 Series Supervisor 25XL Module

This supervisor module is supported on the C9404R, C9407R, and C9410R chassis.

Line Cards

C9400-LC-24S

24-port, 1 Gigabit Ethernet SFP module that supports 100/1000 BASET-T with Cu-SFP

C9400-LC-24XS

24-port Gigabit Ethernet module that supports 1 and 10 Gbps connectivity.

C9400-LC-48H

48-port Gigabit Ethernet UPOE+ module supporting up to 90W on each of its 48 RJ45 ports.

C9400-LC-48P

48 Port, 1 Gigabit Ethernet POE/POE+ module supporting up to 30W per port.

C9400-LC-48S

48 Port, 1 Gigabit Ethernet SFP module that supports 100/1000 BASET-T with Cu-SFP.

C9400-LC-48T

48-port, 10/100/1000 BASE-T Gigabit Ethernet module.

C9400-LC-48U

48-Port UPOE 10/100/1000 (RJ-45) module supporting up to 60W per port.

C9400-LC-48UX

48-port, UPOE Multigigabit Ethernet Module with:

  • 24 ports (Ports 1 to 24) 1G UPOE 10/100/1000 (RJ-45)

  • 24 ports (Ports 25 to 48) MultiGigabit Ethernet 100/1000/2500/5000/10000 UPOE ports

M.2 SATA SSD Modules1 (for the Supervisor)

C9400-SSD-240GB

Cisco Catalyst 9400 Series 240GB M2 SATA memory

C9400-SSD-480GB

Cisco Catalyst 9400 Series 480GB M2 SATA memory

C9400-SSD-960GB

Cisco Catalyst 9400 Series 960GB M2 SATA memory

AC Power Supply Modules

C9400-PWR-2100AC

Cisco Catalyst 9400 Series 2100W AC Power Supply

C9400-PWR-3200AC

Cisco Catalyst 9400 Series 3200W AC Power Supply

DC Power Supply Modules

C9400-PWR-3200DC

Cisco Catalyst 9400 Series 3200W DC Power Supply
1 M.2 Serial Advanced Technology Attachment (SATA) Solid State Drive (SSD) Module

Compatibility Matrix

The following table provides software compatibility information between Cisco Catalyst 9400 Series Switches, Cisco Identity Services Engine, Cisco Access Control Server, and Cisco Prime Infrastructure.

Catalyst 9400

Cisco Identity Services Engine

Cisco Access Control Server

Cisco Prime Infrastructure

Amsterdam 17.2.1

2.7

-

PI 3.7 + PI 3.7 latest maintenance release + PI 3.7 latest device pack

See Cisco Prime Infrastructure 3.7 → Downloads.

Amsterdam 17.1.1

2.7

-

PI 3.6 + PI 3.6 latest maintenance release + PI 3.6 latest device pack

See Cisco Prime Infrastructure 3.6 → Downloads.

Gibraltar 16.12.8

2.6

-

PI 3.9 + PI 3.9 latest maintenance release + PI 3.9 latest device pack

See Cisco Prime Infrastructure 3.9 → Downloads.

Gibraltar 16.12.7

2.6

-

PI 3.9 + PI 3.9 latest maintenance release + PI 3.9 latest device pack

See Cisco Prime Infrastructure 3.9 → Downloads.

Gibraltar 16.12.6

2.6

-

PI 3.9 + PI 3.9 latest maintenance release + PI 3.9 latest device pack

See Cisco Prime Infrastructure 3.9 → Downloads.

Gibraltar 16.12.5b

2.6

-

PI 3.9 + PI 3.9 latest maintenance release + PI 3.9 latest device pack

See Cisco Prime Infrastructure 3.9 → Downloads.

Gibraltar 16.12.5

2.6

-

PI 3.9 + PI 3.9 latest maintenance release + PI 3.9 latest device pack

See Cisco Prime Infrastructure 3.9 → Downloads.

Gibraltar 16.12.4

2.6

-

PI 3.8 + PI 3.8 latest maintenance release + PI 3.8 latest device pack

See Cisco Prime Infrastructure 3.8 → Downloads.

Gibraltar 16.12.3a

2.6

-

PI 3.5 + PI 3.5 latest maintenance release + PI 3.5 latest device pack

See Cisco Prime Infrastructure 3.5 → Downloads.

Gibraltar 16.12.3

2.6

-

PI 3.5 + PI 3.5 latest maintenance release + PI 3.5 latest device pack

See Cisco Prime Infrastructure 3.5 → Downloads.

Gibraltar 16.12.2

2.6

-

PI 3.5 + PI 3.5 latest maintenance release + PI 3.5 latest device pack

See Cisco Prime Infrastructure 3.5 → Downloads.

Gibraltar 16.12.1

2.6

-

PI 3.5 + PI 3.5 latest maintenance release + PI 3.5 latest device pack

See Cisco Prime Infrastructure 3.5 → Downloads.

Gibraltar 16.11.1

2.6

2.4 Patch 5

5.4

5.5

PI 3.4 + PI 3.4 latest maintenance release + PI 3.4 latest device pack

See Cisco Prime Infrastructure 3.4 → Downloads.

Gibraltar 16.10.1

2.3 Patch 1

2.4 Patch 1

5.4

5.5

PI 3.4 + PI 3.4 latest maintenance release + PI 3.4 latest device pack

See Cisco Prime Infrastructure 3.4→ Downloads.

Fuji 16.9.8

2.5

2.1

5.4

5.5

PI 3.9 + PI 3.9 latest maintenance release + PI 3.9 latest device pack

See Cisco Prime Infrastructure 3.9 → Downloads.

Fuji 16.9.7

2.5

2.1

5.4

5.5

PI 3.9 + PI 3.9 latest maintenance release + PI 3.9 latest device pack

See Cisco Prime Infrastructure 3.9 → Downloads.

Fuji 16.9.6

2.3 Patch 1

2.4 Patch 1

5.4

5.5

PI 3.4 + PI 3.4 latest maintenance release + PI 3.4 latest device pack

See Cisco Prime Infrastructure 3.4→ Downloads.

Fuji 16.9.5

2.3 Patch 1

2.4 Patch 1

5.4

5.5

PI 3.4 + PI 3.4 latest maintenance release + PI 3.4 latest device pack

See Cisco Prime Infrastructure 3.4→ Downloads.

Fuji 16.9.4

2.3 Patch 1

2.4 Patch 1

5.4

5.5

PI 3.4 + PI 3.4 latest maintenance release + PI 3.4 latest device pack

See Cisco Prime Infrastructure 3.4→ Downloads.

Fuji 16.9.3

2.3 Patch 1

2.4 Patch 1

5.4

5.5

PI 3.4 + PI 3.4 latest maintenance release + PI 3.4 latest device pack

See Cisco Prime Infrastructure 3.4→ Downloads.

Fuji 16.9.2

2.3 Patch 1

2.4 Patch 1

5.4

5.5

PI 3.4 + PI 3.4 latest maintenance release + PI 3.4 latest device pack

See Cisco Prime Infrastructure 3.4→ Downloads.

Fuji 16.9.1

2.3 Patch 1

2.4 Patch 1

5.4

5.5

PI 3.4 + PI 3.4 latest device pack

See Cisco Prime Infrastructure 3.4→ Downloads.

Fuji 16.8.1a

2.3 Patch 1

2.4

5.4

5.5

PI 3.3 + PI 3.3 latest maintenance release + PI 3.3 latest device pack

See Cisco Prime Infrastructure 3.3→ Downloads.

Everest 16.6.4a

2.2

2.3

5.4

5.5

PI 3.1.6 + Device Pack 13

See Cisco Prime Infrastructure 3.1 → Downloads.

Everest 16.6.4

2.2

2.3

5.4

5.5

PI 3.1.6 + Device Pack 13

See Cisco Prime Infrastructure 3.1 → Downloads.

Everest 16.6.3

2.2

2.3

5.4

5.5

PI 3.1.6 + Device Pack 13

See Cisco Prime Infrastructure 3.1 → Downloads

Everest 16.6.2

2.2

2.3

5.4

5.5

PI 3.1.6 + Device Pack 13

See Cisco Prime Infrastructure 3.1 → Downloads

Everest 16.6.1

2.2

5.4

5.5

PI 3.1.6 + Device Pack 13

See Cisco Prime Infrastructure 3.1 → Downloads

Web UI System Requirements

The following subsections list the hardware and software required to access the Web UI:

Minimum Hardware Requirements

Processor Speed

DRAM

Number of Colors

Resolution

Font Size

233 MHz minimum2

512 MB3

256

1280 x 800 or higher

Small
2 We recommend 1 GHz
3 We recommend 1 GB DRAM

Software Requirements

Operating Systems

  • Windows 10 or later

  • Mac OS X 10.9.5 or later

Browsers

  • Google Chrome—Version 59 or later (On Windows and Mac)

  • Microsoft Edge

  • Mozilla Firefox—Version 54 or later (On Windows and Mac)

  • Safari—Version 10 or later (On Mac)

ROMMON and CPLD Versions

ROM Monitor (ROMMON)

ROMMON, also known as the boot loader, is firmware that runs when the device is powered up or reset. It initializes the processor hardware and boots the operating system software (Cisco IOS XE software image). The ROMMON is stored on the following Serial Peripheral Interface (SPI) flash devices on your switch:

  • Primary: The ROMMON stored here is the one the system boots every time the device is powered-on or reset.

  • Golden: The ROMMON stored here is a backup copy. If the one in the primary is corrupted, the system automatically boots the ROMMON in the golden SPI flash device.

ROMMON upgrades may be required to resolve firmware defects, or to support new features, but there may not be new versions with every release.

Complex Programmable Logic Device (CPLD)

CPLD refers to hardware-programmable firmware. CPLD upgrades may be required to resolve firmware defects, or to support new features, but there may not be new versions with every release. CPLD version upgrade process must be completed after upgrading the software image.

The following table provides ROMMON and CPLD version information for the Cisco Catalyst 9400 Series Supervisor Modules. For ROMMON and CPLD version information of Cisco IOS XE 16.x.x releases, refer to the corresponding Cisco IOS XE 16.x.x release notes of the respective platform.

Release

ROMMON Version (C9400-SUP-1, C9400-SUP-1XL, C9400-SUP-1XL-Y)

CPLD Version (C9400-SUP-1, C9400-SUP-1XL, C9400-SUP-1XL-Y)

ROMMON Version (C9400X-SUP-2, C9400X-SUP-2XL)

CPLD Version (C9400X-SUP-2, C9400X-SUP-2XL)

Amsterdam 17.2.1

17.1.1r

19082605

-

-

Amsterdam 17.1.1

17.1.1r

19032905

-

-

Upgrading the Switch Software

This section covers the various aspects of upgrading or downgrading the device software.


Note
You cannot use the Web UI to install, upgrade, or downgrade device software.

Finding the Software Version

The package files for the Cisco IOS XE software are stored on the system board flash device (flash:).

You can use the show version privileged EXEC command to see the software version that is running on your switch.


Note
Although the show version output always shows the software image running on the switch, the model name shown at the end of this display is the factory configuration and does not change if you upgrade the software license.

You can also use the dir filesystem: privileged EXEC command to see the directory names of other software images that you might have stored in flash memory.

Software Images

Release

Image Type

File Name

Cisco IOS XE Amsterdam 17.2.1

CAT9K_IOSXE

cat9k_iosxe.17.02.01.SPA.bin

No Payload Encryption (NPE)

cat9k_iosxe_npe.17.02.01.SPA.bin

Upgrading the ROMMON

To know the ROMMON or bootloader version that applies to every major and maintenance release, see ROMMON and CPLD Versions.

You can upgrade the ROMMON before, or, after upgrading the software version. If a new ROMMON version is available for the software version you are upgrading to, proceed as follows:

  • Upgrading the ROMMON in the primary SPI flash device

    This ROMMON is upgraded automatically. When you upgrade from an existing release on your switch to a later or newer release for the first time, and there is a new ROMMON version in the new release, the system automatically upgrades the ROMMON in the primary SPI flash device, based on the hardware version of the switch when you boot up your switch with the new image for the first time.

  • Upgrading the ROMMON in the golden SPI flash device

    You must manually upgrade this ROMMON. Enter the upgrade rom-monitor capsule golden switch command in privileged EXEC mode.


Note

In case of a Cisco StackWise Virtual setup, upgrade the active and standby switch.

In case of a High Availability set up, upgrade the active and standby switch.

After the ROMMON is upgraded, it will take effect on the next reload. If you go back to an older release after this, the ROMMON is not downgraded. The updated ROMMON supports all previous releases.

Software Installation Commands

Summary of Software Installation Commands

To install and activate the specified file, and to commit changes to be persistent across reloads:

install add file filename [ activate commit]

To separately install, activate, commit, cancel, or remove the installation file: install ?

add file tftp: filename

Copies the install file package from a remote location to the device and performs a compatibility check for the platform and image versions.

activate [ auto-abort-timer]

Activates the file, and reloads the device. The auto-abort-timer keyword automatically rolls back image activation.

commit

Makes changes persistent over reloads.

rollback to committed

Rolls back the update to the last committed version.

abort

Cancels file activation, and rolls back to the version that was running before the current installation procedure started.

remove

Deletes all unused and inactive software installation files.

Upgrading in Install Mode

Follow these instructions to upgrade from one release to another, in install mode. To perform a software image upgrade, you must be booted into IOS via boot flash:packages.conf .

Before you begin


Caution

You must comply with these cautionary guidelines during an upgrade:

  • Do not power cycle the switch.

  • Do not disconnect power or remove the supervisor module.

  • Do not perform an online insertion and replacement (OIR) of either supervisor (in a High Availability setup), if one of the supervisor modules in the chassis is in the process of a bootloader upgrade or when the switch is booting up.

  • Do not perform an OIR of a switching module (linecard) when the switch is booting up.

Note

Disconnecting and reconnecting power to a Cisco Catalyst 9400 Series Supervisor 1 Module within a 5-second window, can corrupt the boot SPI.

Note that you can use this procedure for the following upgrade scenarios.

When upgrading from ...

Permitted Supervisor Setup

(Applies to the release you are upgrading from)

First upgrade to...

To upgrade to ...
Cisco IOS XE Everest 16.6.14

Upgrade a single supervisor, and complete the boot loader and CPLD upgrade. After completing the first supervisor upgrade, remove and swap in the second supervisor. After both supervisors are upgraded, they can be inserted and booted in a high availability setup.

Note

 
Do not simultaneously upgrade dual supervisors from Cisco IOS XE Everest 16.6.1 to a later release. Doing so may cause hardware damage.

Cisco IOS XE Everest 16.6.3

Follow the upgrade steps as in the Release Notes for Cisco Catalyst 9400 Series Switches, Cisco IOS XE Everest 16.6.x → Upgrading the Switch Software → Upgrading in Install Mode

Cisco IOS XE Amsterdam 17.2.1

Cisco IOS XE Everest 16.6.2 and later releases

This procedure automatically copies the images to both active and standby supervisor modules. Both supervisor modules are simultaneously upgraded.

Not applicable
4

When upgrading from Cisco IOS XE Everest 16.6.1 to a later release, the upgrade may take a long time, and the system will reset three times due to rommon and complex programmable logic device (CPLD) upgrade. Stateful switchover is supported from Cisco IOS XE Everest 16.6.2


Caution

  • Do not power cycle your switch during an upgrade.

  • Do not disconnect power or remove the supervisor module during an upgrade.

  • Do not perform an online insertion and replacement (OIR) of either supervisor (in a High Availability setup), if one of the supervisor modules in the chassis is in the process of a bootloader upgrade or when the switch is booting up.

  • Do not perform OIR of a switching module (linecard) when the switch is booting up.

The sample output in this section displays upgrade from Cisco IOS XE Gibraltar 16.12.1 to Cisco IOS XE Amsterdam 17.2.1 using install commands.

Procedure

Step 1

Clean Up

  1. install remove inactive

    Use this command to clean up old installation files in case of insufficient space. Ensure that you have at least 1GB of space in flash to expand a new image. 
    Switch# install remove inactive
install_remove: START Wed Mar 27 14:14:40 PDT 2019
Cleaning up unnecessary package files
No path specified, will use booted path flash:packages.conf
Cleaning flash:
Scanning boot directory for packages ... done.
Preparing packages list to delete ...
cat9k-cc_srdriver.17.01.01.SPA.pkg
File is in use, will not delete.
cat9k-espbase.17.01.01.SPA.pkg
File is in use, will not delete.
cat9k-rpbase.17.01.01.SPA.pkg
File is in use, will not delete.
cat9k-rpboot.17.01.01.SPA.pkg
File is in use, will not delete.
cat9k-sipbase.17.01.01.SPA.pkg
File is in use, will not delete.
cat9k-sipspa.17.01.01.SPA.pkg
File is in use, will not delete.
cat9k-srdriver.17.01.01.SPA.pkg
File is in use, will not delete.
cat9k-webui.17.01.01.SPA.pkg
File is in use, will not delete.
packages.conf
File is in use, will not delete.
done.
 
The following files will be deleted:
[R0]:
/flash/cat9k-cc_srdriver.17.01.01.SPA.pkg
/flash/cat9k-espbase.17.01.01.SPA.pkg
/flash/cat9k-guestshell.17.01.01.SPA.pkg
/flash/cat9k-rpbase.17.01.01.SPA.pkg
/flash/cat9k-rpboot.17.01.01.SPA.pkg
/flash/cat9k-sipbase.17.01.01.SPA.pkg
/flash/cat9k-sipspa.17.01.01.SPA.pkg
/flash/cat9k-srdriver.17.01.01.SPA.pkg
/flash/cat9k-webui.17.01.01.SPA.pkg
/flash/cat9k-wlc.17.01.01.SPA.pkg
/flash/packages.conf
/flash/cat9k_iosxe.17.01.01.SPA.bin
 
Do you want to remove the above files? [y/n]y
[R0]:
Deleting file flash:cat9k-cc_srdriver.17.01.01.SPA.pkg ... done.
Deleting file flash:cat9k-espbase.17.01.01.SPA.pkg ... done.
Deleting file flash:cat9k-guestshell.17.01.01.SPA.pkg ... done.
Deleting file flash:cat9k-rpbase.17.01.01.SPA.pkg ... done.
Deleting file flash:cat9k-rpboot.17.01.01.SPA.pkg ... done.
Deleting file flash:cat9k-sipbase.17.01.01.SPA.pkg ... done.
Deleting file flash:cat9k-sipspa.17.01.01.SPA.pkg ... done.
Deleting file flash:cat9k-srdriver.17.01.01.SPA.pkg ... done.
Deleting file flash:cat9k-webui.17.01.01.SPA.pkg ... done.
Deleting file flash:cat9k-wlc.17.01.01.SPA.pkg ... done.
Deleting file flash:packages.conf ... done.
SUCCESS: Files deleted.
SUCCESS: Files deleted.
--- Starting Post_Remove_Cleanup ---
Performing Post_Remove_Cleanup on Active/Standby
[R0] Post_Remove_Cleanup package(s) on R0
[R0] Finished Post_Remove_Cleanup on R0
Checking status of Post_Remove_Cleanup on [R0]
Post_Remove_Cleanup: Passed on [R0]
Finished Post_Remove_Cleanup
 
SUCCESS: install_remove Wed Mar 27 14:16:29 PDT 2020
Switch#

Step 2

Copy new image to flash

  1. copy tftp: flash:

    Use this command to copy the new image to flash: (or skip this step if you want to use the new image from your TFTP server)

    Switch# copy tftp://10.8.0.6// flash:

Destination filename [cat9k_iosxe.17.02.01.SPA.bin
]?
Accessing tftp://10.8.0.6//cat9k_iosxe.17.02.01.SPA.bin
...
Loading /cat9k_iosxe.17.02.01.SPA.bin
 from 10.8.0.6 (via GigabitEthernet0/0): 
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 601216545 bytes]
 
601216545 bytes copied in 50.649 secs (11870255 bytes/sec)

  2. dir flash

    Use this command to confirm that the image has been successfully copied to flash.

    Switch# dir flash:*.bin
Directory of flash:/*.bin
 
Directory of flash:/
 
434184 -rw- 601216545 Mar 27 2019 10:18:11 -07:00 cat9k_iosxe.17.02.01.SPA.bin

11353194496 bytes total (8976625664 bytes free)

Step 3

Set boot variable

  1. boot system flash:packages.conf

    Use this command to set the boot variable to flash:packages.conf . 

    Switch(config)# boot system flash:packages.conf
Switch(config)# exit

  2. write memory

    Use this command to save boot settings.

    Switch# write memory

  3. show boot system

    Use this command to verify the boot variable is set to flash:packages.conf .

    The output should display BOOT variable = flash:packages.conf . 

    Switch# show boot system

Step 4

Software install image to flash

  1. install add file activate commit

    Use this command to install the target image to flash. You can point to the source image on your TFTP server or in flash if you have it copied to flash.
    Switch# install add file flash:cat9k_iosxe.17.02.01.SPA.bin
 activate commit

install_add_activate_commit: START Wed Mar 27 22:49:41 UTC 2020
 
*Mar 27 22:49:42.772: %IOSXE-5-PLATFORM: Switch 1 R0/0: Mar 27 22:49:42 install_engine.sh:
 %INSTALL-5-INSTALL_START_INFO: Started install one-shot flash:cat9k_iosxe.17.02.01.SPA.bin

install_add_activate_commit: Adding PACKAGE
 
--- Starting initial file syncing ---
Info: Finished copying flash:cat9k_iosxe.17.02.01.SPA.bin
 to the selected switch(es)
Finished initial file syncing
 
--- Starting Add ---
Performing Add on all members
[1] Add package(s) on switch 1
[1] Finished Add on switch 1
Checking status of Add on [1]
Add: Passed on [1]
Finished Add
 
install_add_activate_commit: Activating PACKAGE
 
/flash/cat9k-webui.17.02.01.SPA.pkg
/flash/cat9k-srdriver.17.02.01.SPA.pkg
/flash/cat9k-sipspa.17.02.01.SPA.pkg
/flash/cat9k-sipbase.17.02.01.SPA.pkg
/flash/cat9k-rpboot.17.02.01.SPA.pkg
/flash/cat9k-rpbase.17.02.01.SPA.pkg
/flash/cat9k-guestshell.17.02.01.SPA.pkg
/flash/cat9k-espbase.17.02.01.SPA.pkg
/flash/cat9k-cc_srdriver.17.02.01.SPA.pkg
 
This operation requires a reload of the system. Do you want to proceed? [y/n]y
--- Starting Activate ---
Performing Activate on all members
[1] Activate package(s) on switch 1
[1] Finished Activate on switch 1
Checking status of Activate on [1]
Activate: Passed on [1]
Finished Activate
 
--- Starting Commit ---
Performing Commit on all members
[1] Commit package(s) on switch 1
[1] Finished Commit on switch 1
Checking status of Commit on [1]
Commit: Passed on [1]
Finished Commit
 
Install will reload the system now!
 
Chassis 1 reloading, reason - Reload command
SUCCESS: install_add_activate_commit
/flash/cat9k-webui.17.02.01.SPA.pkg
/flash/cat9k-srdriver.17.02.01.SPA.pkg
/flash/cat9k-sipspa.17.02.01.SPA.pkg
/flash/cat9k-sipbase.17.02.01.SPA.pkg
/flash/cat9k-rpboot.17.02.01.SPA.pkg
/flash/cat9k-rpbase.17.02.01.SPA.pkg
/flash/cat9k-guestshell.17.02.01.SPA.pkg
/flash/cat9k-espbase.17.02.01.SPA.pkg
/flash/cat9k-cc_srdriver.17.02.01.SPA.pkg
Wed Mar 27 22:53:58 UTC 2020
Switch#

    Note

     
    Old files listed in the logs will not be removed from flash.

  2. dir flash:

    After the software has been successfully installed, use this command to verify that the flash partition has ten new .pkg files and two .conf files. 
    Switch# dir flash:
 
Directory of flash:/
475140 -rw- 2012104   Nov 26 2019 09:52:41 -07:00 cat9k-cc_srdriver.17.01.01.SPA.pkg
475141 -rw- 70333380  Nov 26 2019 09:52:44 -07:00 cat9k-espbase.17.01.01.SPA.pkg
475142 -rw- 13256     Nov 26 2019 09:52:44 -07:00 cat9k-guestshell.17.01.01.SPA.pkg
475143 -rw- 349635524 Nov 26 2019 09:52:54 -07:00 cat9k-rpbase.17.01.01.SPA.pkg
475149 -rw- 24248187  Nov 26 2019 09:53:02 -07:00 cat9k-rpboot.17.01.01.SPA.pkg
475144 -rw- 25285572  Nov 26 2019 09:52:55 -07:00 cat9k-sipbase.17.01.01.SPA.pkg
475145 -rw- 20947908  Nov 26 2019 09:52:55 -07:00 cat9k-sipspa.17.01.01.SPA.pkg
475146 -rw- 2962372   Nov 26 2019 09:52:56 -07:00 cat9k-srdriver.17.01.01.SPA.pkg
475147 -rw- 13284288  Nov 26 2019 09:52:56 -07:00 cat9k-webui.17.01.01.SPA.pkg
475148 -rw- 13248     Nov 26 2019 09:52:56 -07:00 cat9k-wlc.17.01.01.SPA.pkg

491524 -rw- 25711568  Mar 27 2019 11:49:33 -07:00  cat9k-cc_srdriver.17.02.01.SPA.pkg
491525 -rw- 78484428  Mar 27 2019 11:49:35 -07:00  cat9k-espbase.17.02.01.SPA.pkg
491526 -rw- 1598412   Mar 27 2019 11:49:35 -07:00  cat9k-guestshell.17.02.01.SPA.pkg
491527 -rw- 404153288 Mar 27 2019 11:49:47 -07:00  cat9k-rpbase.17.02.01.SPA.pkg
491533 -rw- 31657374  Mar 27 2019 11:50:09 -07:00  cat9k-rpboot.17.02.01.SPA.pkg
491528 -rw- 27681740  Mar 27 2019 11:49:48 -07:00  cat9k-sipbase.17.02.01.SPA.pkg
491529 -rw- 52224968  Mar 27 2019 11:49:49 -07:00  cat9k-sipspa.17.02.01.SPA.pkg
491530 -rw- 31130572  Mar 27 2019 11:49:50 -07:00  cat9k-srdriver.17.02.01.SPA.pkg
491531 -rw- 14783432  Mar 27 2019 11:49:51 -07:00  cat9k-webui.17.02.01.SPA.pkg
491532 -rw- 9160      Mar 27 2019 11:49:51 -07:00  cat9k-wlc.17.02.01.SPA.pkg 

11353194496 bytes total (9544245248 bytes free)
Switch#

    The following sample output displays the .conf files in the flash partition; note the two .conf files:

    • packages.conf—the file that has been re-written with the newly installed .pkg files

    • cat9k_iosxe.17.02.01.SPA.conf— a copy of packages.conf and not used by the system. 

    Switch# dir flash:*.conf
 
Directory of flash:/*.conf
Directory of flash:/
 
434197 -rw- 7406 Mar 27 2018 10:59:16 -07:00 packages.conf
516098 -rw- 7406 Mar 27 2018 10:58:08 -07:00 cat9k_iosxe.17.02.01.SPA.conf
11353194496 bytes total (8963174400 bytes free)

Step 5

Verify installation

show version

After the image boots up, use this command to verify the version of the new image.

The following sample output of the show version command displays the Cisco IOS XE Amsterdam 17.2.1 image on the device:
Switch# show version
Cisco IOS XE Software, Version 17.02.01
Cisco IOS Software [Amsterdam], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 17.2.1, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
<output truncated>

Downgrading in Install Mode

Follow these instructions to downgrade from one release to another, in install mode. To perform a software image downgrade, you must be booted into IOS via boot flash:packages.conf .

Before you begin

Note that you can use this procedure for the following downgrade scenarios:

When downgrading from ...

Permitted Supervisor Setup

(Applies to the release you are downgrading from)

To ...

Cisco IOS XE Amsterdam 17.2.1

This procedure automatically copies the images to both active and standby supervisor modules. Both supervisor modules are simultaneously downgraded.

Note

 

Do not perform an Online Removal and Replacement (OIR) of either supervisor module during the process.

Cisco IOS XE Amsterdam 17.1.1 or earlier releases.

The sample output in this section shows downgrade from Cisco IOS XE Amsterdam 17.2.1 to Cisco IOS XE Amsterdam 17.1.1, using install commands.


Important
New hardware modules (supervisors or line card modules) that are introduced in a release cannot be downgraded. The release in which a module is introduced is the minimum software version for that model. We recommend upgrading all existing hardware to the same release as the latest hardware.

Procedure

Step 1

Clean Up

  1. install remove inactive

    Use this command to clean up old installation files in case of insufficient space. Ensure that you have at least 1GB of space in flash to expand a new image. 
    Switch# install remove inactive
install_remove: START Fri 27 Mar 14:14:40 PDT 2020
Cleaning up unnecessary package files
No path specified, will use booted path flash:packages.conf
Cleaning flash:
Scanning boot directory for packages ... done.
Preparing packages list to delete ...
cat9k-cc_srdriver.17.02.01.SPA.pkg
File is in use, will not delete.
cat9k-espbase.17.02.01.SPA.pkg
File is in use, will not delete.
cat9k-guestshell.17.02.01.SPA.pkg
File is in use, will not delete.
cat9k-rpbase.17.02.01.SPA.pkg
File is in use, will not delete.
cat9k-rpboot.17.02.01.SPA.pkg
File is in use, will not delete.
cat9k-sipbase.17.02.01.SPA.pkg
File is in use, will not delete.
cat9k-sipspa.17.02.01.SPA.pkg
File is in use, will not delete.
cat9k-srdriver.17.02.01.SPA.pkg
File is in use, will not delete.
cat9k-webui.17.02.01.SPA.pkg
File is in use, will not delete.
packages.conf
File is in use, will not delete.
done.
 
The following files will be deleted:
[R0]:
/flash/cat9k-cc_srdriver.17.02.01.SPA.pkg
/flash/cat9k-espbase.17.02.01.SPA.pkg
/flash/cat9k-guestshell.17.02.01.SPA.pkg
/flash/cat9k-rpbase.17.02.01.SPA.pkg
/flash/cat9k-rpboot.17.02.01.SPA.pkg
/flash/cat9k-sipbase.17.02.01.SPA.pkg
/flash/cat9k-sipspa.17.02.01.SPA.pkg
/flash/cat9k-srdriver.17.02.01.SPA.pkg
/flash/cat9k-webui.pkg
/flash/cat9k_1.bin
/flash/cat9k_1.conf
/flash/cat9k_2.1.conf
/flash/cat9k_2.bin
/flash/cat9k_2.conf
/flash/cat9k_iosxe.16.09.01.SSA.bin
/flash/packages.conf.00-
 
Do you want to remove the above files? [y/n]y
[R0]:
Deleting file flash:cat9k-cc_srdriver.17.02.01.SPA.pkg ... done.
Deleting file flash:cat9k-espbase.17.02.01.SPA.pkg ... done.
Deleting file flash:cat9k-guestshell.17.02.01.SPA.pkg ... done.
Deleting file flash:cat9k-rpbase.17.02.01.SPA.pkg ... done.
Deleting file flash:cat9k-rpboot.17.02.01.SPA.pkg ... done.
Deleting file flash:cat9k-sipbase.17.02.01.SPA.pkg ... done.
Deleting file flash:cat9k-sipspa.17.02.01.SPA.pkg ... done.
Deleting file flash:cat9k-srdriver.17.02.01.SPA.pkg ... done.
Deleting file flash:cat9k-webui.17.02.01.SPA.pkg ... done.
Deleting file flash:cat9k_1.bin ... done.
Deleting file flash:cat9k_1.conf ... done.
Deleting file flash:cat9k_2.1.conf ... done.
Deleting file flash:cat9k_2.bin ... done.
Deleting file flash:cat9k_2.conf ... done.
Deleting file flash:cat9k_iosxe.16.10.01.bin ... done.
Deleting file flash:packages.conf.00- ... done.
SUCCESS: Files deleted.
--- Starting Post_Remove_Cleanup ---
Performing Post_Remove_Cleanup on Active/Standby
[R0] Post_Remove_Cleanup package(s) on R0
[R0] Finished Post_Remove_Cleanup on R0
Checking status of Post_Remove_Cleanup on [R0]
Post_Remove_Cleanup: Passed on [R0]
Finished Post_Remove_Cleanup
 
SUCCESS: install_remove Fri 27 Mar 14:16:29 PDT 2020
Switch#

Step 2

Copy new image to flash

  1. copy tftp: flash:

    Use this command to copy the new image to flash: (or skip this step if you want to use the new image from your TFTP server)

    Switch# copy tftp://10.8.0.6//cat9k_iosxe.17.01.01.SPA.bin flash:

Destination filename [cat9k_iosxe.17.01.01.SPA.bin]?
Accessing tftp://10.8.0.6//cat9k_iosxe.17.01.01.SPA.bin...
Loading /cat9k_iosxe.17.01.01.SPA.bin from 10.8.0.6 (via GigabitEthernet0/0): 
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 508584771 bytes]
508584771 bytes copied in 101.005 secs (5035244 bytes/sec)

  2. dir flash:

    Use this command to confirm that the image has been successfully copied to flash.

    Switch# dir flash:*.bin
Directory of flash:/*.bin
 
Directory of flash:/
 
434184 -rw- 508584771 Fri 27 Mar 2019 13:35:16 -07:00 cat9k_iosxe.17.01.01.SPA.bin
11353194496 bytes total (9055866880 bytes free)

Step 3

Downgrade software image

  • install add file activate commit
  • install rollback to committed
The following example displays the installation of the cat9k_iosxe.17.01.01.SPA.bin software image to flash, to downgrade the switch by using the install add file activate commit command. You can point to the source image on your tftp server or in flash if you have it copied to flash.
Switch# install add file flash:
Switch# install add file flash:cat9k_iosxe.17.01.01.SPA.bin activate commit
 
install_add_activate_commit: START Fri 27 Mar 22:49:41 UTC 2020
 
*Mar 27 22:49:42.772: %IOSXE-5-PLATFORM: Switch 1 R0/0: Mar 27 22:49:42 install_engine.sh:
%INSTALL-5-INSTALL_START_INFO: Started install one-shot flash:cat9k_iosxe.17.01.01.SPA.bininstall_add_activate_commit: Adding PACKAGE
 
--- Starting initial file syncing ---
Info: Finished copying flash:cat9k_iosxe.17.01.01.SPA.bin to the selected switch(es)
Finished initial file syncing
 
--- Starting Add ---
Performing Add on all members
[1] Add package(s) on switch 1
[1] Finished Add on switch 1
Checking status of Add on [1]
Add: Passed on [1]
Finished Add
 
install_add_activate_commit: Activating PACKAGE
 
/flash/cat9k-webui.17.01.01.SPA.pkg
/flash/cat9k-srdriver.17.01.01.SPA.pkg
/flash/cat9k-sipspa.17.01.01.SPA.pkg
/flash/cat9k-sipbase.17.01.01.SPA.pkg
/flash/cat9k-rpboot.17.01.01.SPA.pkg
/flash/cat9k-rpbase.17.01.01.SPA.pkg
/flash/cat9k-espbase.17.01.01.SPA.pkg
/flash/cat9k-cc_srdriver.17.01.01.SPA.pkg
 
This operation requires a reload of the system. Do you want to proceed? [y/n]y
--- Starting Activate ---
Performing Activate on all members
[1] Activate package(s) on switch 1
[1] Finished Activate on switch 1
Checking status of Activate on [1]
Activate: Passed on [1]
Finished Activate
 
--- Starting Commit ---
Performing Commit on all members
[1] Commit package(s) on switch 1
[1] Finished Commit on switch 1
Checking status of Commit on [1]
Commit: Passed on [1]
Finished Commit
 
Install will reload the system now!
 
Chassis 1 reloading, reason - Reload command
SUCCESS: install_add_activate_commit
/flash/cat9k-webui.17.01.01.SPA.pkg
/flash/cat9k-srdriver.17.01.01.SPA.pkg
/flash/cat9k-sipspa.17.01.01.SPA.pkg
/flash/cat9k-sipbase.17.01.01.SPA.pkg
/flash/cat9k-rpboot.17.01.01.SPA.pkg
/flash/cat9k-rpbase.17.01.01.SPA.pkg
/flash/cat9k-guestshell.17.01.01.SPA.pkg
/flash/cat9k-espbase.17.01.01.SPA.pkg
/flash/cat9k-cc_srdriver.17.01.01.SPA.pkg
Wed Mar 27 22:53:58 UTC 2020
Switch#

The following example displays sample output when downgrading the switch by using the install rollback to committed command.

Important

 
You use the install rollback to committed command for downgrading, only if the version you want to downgrade to, is committed. 
Switch# install rollback to committed

install_rollback: START Fri 27 Mar 14:24:56 UTC 2020
 
This operation requires a reload of the system. Do you want to proceed? [y/n]
*Mar 27 14:24:57.555: %IOSXE-5-PLATFORM: R0/0: Mar 27 14:24:57 install_engine.sh: 
%INSTALL-5-INSTALL_START_INFO: Started install rollbacky
--- Starting Rollback ---
Performing Rollback on Active/Standby
 
WARNING: Found 55 disjoint TDL objects.
[R0] Rollback package(s) on R0
--- Starting rollback impact ---

Changes that are part of this rollback
Current : rp 0 0 rp_boot cat9k-rpboot.17.02.01.SPA.pkg
Current : rp 1 0 rp_boot cat9k-rpboot.17.02.01.SPA.pkg
Replacement: rp 0 0 rp_boot cat9k-rpboot.17.01.01.SPA.pkg
Replacement: rp 1 0 rp_boot cat9k-rpboot.17.01.01.SPA.pkg
Current : cc 0  0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 0  0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 0  0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : cc 1  0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 1  0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 1  0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : cc 10 0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 10 0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : cc 10 0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 2  0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 2  0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 2  0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : cc 3  0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 3  0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 3  0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : cc 4  0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 4  0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 4  0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : cc 5  0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 5  0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 5  0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : cc 6  0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 6  0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 6  0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : cc 7  0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 7  0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 7  0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : cc 8  0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 8  0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 8  0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : cc 9  0 cc_srdriver cat9k-cc_srdriver.17.02.01.SPA.pkg
Current : cc 9  0 cc cat9k-sipbase.17.02.01.SPA.pkg
Current : cc 9  0 cc_spa cat9k-sipspa.17.02.01.SPA.pkg
Current : fp 0  0 fp cat9k-espbase.17.02.01.SPA.pkg
Current : fp 1  0 fp cat9k-espbase.17.02.01.SPA.pkg
Current : rp 0  0 guestshell cat9k-guestshell.17.02.01.SPA.pkg
Current : rp 0  0 rp_base cat9k-rpbase.17.02.01.SPA.pkg
Current : rp 0  0 rp_daemons cat9k-rpbase.17.02.01.SPA.pkg
Current : rp 0  0 rp_iosd cat9k-rpbase.17.02.01.SPA.pkg
Current : rp 0  0 rp_security cat9k-rpbase.17.02.01.SPA.pkg
Current : rp 0  0 rp_webui cat9k-webui.17.02.01.SPA.pkg
Current : rp 0  0 rp_wlc cat9k-wlc.17.02.01.SPA.pkg
Current : rp 0  0 srdriver cat9k-srdriver.17.02.01.SPA.pkg
Current : rp 1  0 guestshell cat9k-guestshell.17.02.01.SPA.pkg
Current : rp 1  0 rp_base cat9k-rpbase.17.02.01.SPA.pkg
Current : rp 1  0 rp_daemons cat9k-rpbase.17.02.01.SPA.pkg
Current : rp 1  0 rp_iosd cat9k-rpbase.17.02.01.SPA.pkg
Current : rp 1  0 rp_security cat9k-rpbase.17.02.01.SPA.pkg
Current : rp 1  0 rp_webui cat9k-webui.17.02.01.SPA.pkg
Current : rp 1  0 rp_wlc cat9k-wlc.17.02.01.SPA.pkg
Current : rp 1  0 srdriver cat9k-srdriver.17.02.01.SPA.pkg
Replacement: cc 0  0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 0  0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 0  0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: cc 1  0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 1  0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 1  0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: cc 10 0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 10 0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: cc 10 0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 2  0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 2  0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 2  0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: cc 3  0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 3  0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 3  0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: cc 4  0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 4  0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 4  0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: cc 5  0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 5  0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 5  0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: cc 6  0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 6  0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 6  0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: cc 7  0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 7  0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 7  0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: cc 8  0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 8  0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 8  0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: cc 9  0 cc_srdriver cat9k-cc_srdriver.17.01.01.SPA.pkg
Replacement: cc 9  0 cc cat9k-sipbase.17.01.01.SPA.pkg
Replacement: cc 9  0 cc_spa cat9k-sipspa.17.01.01.SPA.pkg
Replacement: fp 0  0 fp cat9k-espbase.17.01.01.SPA.pkg
Replacement: fp 1  0 fp cat9k-espbase.17.01.01.SPA.pkg
Replacement: rp 0  0 guestshell cat9k-guestshell.17.01.01.SPA.pkg
Replacement: rp 0  0 rp_base cat9k-rpbase.17.01.01.SPA.pkg
Replacement: rp 0  0 rp_daemons cat9k-rpbase.17.01.01.SPA.pkg
Replacement: rp 0  0 rp_iosd cat9k-rpbase.17.01.01.SPA.pkg
Replacement: rp 0  0 rp_security cat9k-rpbase.17.01.01.SPA.pkg
Replacement: rp 0  0 rp_webui cat9k-webui.17.01.01.SPA.pkg
Replacement: rp 0  0 srdriver cat9k-srdriver.17.01.01.SPA.pkg
Replacement: rp 1  0 guestshell cat9k-guestshell.17.01.01.SPA.pkg
Replacement: rp 1  0 rp_base cat9k-rpbase.17.01.01.SPA.pkg
Replacement: rp 1  0 rp_daemons cat9k-rpbase.17.01.01.SPA.pkg
Replacement: rp 1  0 rp_iosd cat9k-rpbase.17.01.01.SPA.pkg
Replacement: rp 1  0 rp_security cat9k-rpbase.17.01.01.SPA.pkg
Replacement: rp 1  0 rp_webui cat9k-webui.17.01.01.SPA.pkg
Replacement: rp 1  0 srdriver cat9k-srdriver.17.01.01.SPA.pkg

Finished rollback impact
[R0] Finished Rollback on R0
Checking status of Rollback on [R0]
Rollback: Passed on [R0]
Finished Rollback
 
Install will reload the system now!
SUCCESS: install_rollback Fri 27 Mar 14:26:35 UTC 2020
 
Switch#
*Mar 27 14:26:35.880: %IOSXE-5-PLATFORM: R0/0: Mar 27 14:26:35 install_engine.sh: %INSTALL-5-INSTALL_COMPLETED_INFO: Completed install rollback PACKAGE
*Mar 27 14:26:37.740: %IOSXE_OIR-6-REMCARD: Card (rp) removed from slot R1
*Mar 27 14:26:39.253: %IOSXE_OIR-6-INSCARD: Card (rp) inserted in slot R1Nov 2 14:26:5
 
Initializing Hardware...

System Bootstrap, Version 17.1.1r
Compiled Fri 03/23/2020 10:19:23.77 by rel

Current image running:
Primary Rommon Image
 
Last reset cause: SoftwareResetTrig
C9400-SUP-1 platform with 16777216 Kbytes of main memory
 
Preparing to autoboot. [Press Ctrl-C to interrupt] 0
attempting to boot from [bootflash:packages.conf]
 
Located file packages.conf
#
#################################################################################################################################################################################################################################################################################################
 
Warning: ignoring ROMMON var "BOOT_PARAM"
Warning: ignoring ROMMON var "USER_BOOT_PARAM"
 
Restricted Rights Legend
 
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
 
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS XE Software, Version 17.01.01
Cisco IOS Software [Amsterdam], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 17.1.1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Mon 27-Mar-20 23:25 by mcpre
 
Cisco IOS-XE software, Copyright (c) 2005-2017 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

FIPS: Flash Key Check : Begin
FIPS: Flash Key Check : End, Not Found, FIPS Mode Not Enabled
 
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
 
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
 
If you require further assistance please contact us by sending email to
export@cisco.com.
 
cisco C9410R (X86) processor (revision V00) with 868521K/6147K bytes of memory.
Processor board ID FXS2118Q1GM
312 Gigabit Ethernet interfaces
40 Ten Gigabit Ethernet interfaces
4 Forty Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
15958516K bytes of physical memory.
11161600K bytes of Bootflash at bootflash:.
1638400K bytes of Crash Files at crashinfo:.
0K bytes of WebUI ODM Files at webui:.
 
%INIT: waited 0 seconds for NVRAM to be available
 
Press RETURN to get started!

Step 4

Reload

  1. boot flash:

    If your switches are configured with auto boot, then the switch will automatically boot up with the new image. If not, you can manually boot flash:packages.conf
    Switch: boot flash:packages.conf

    Note

     
    When you downgrade the software image, the boot loader does not automatically downgrade. It remains updated.

  2. show version

    After the image boots up, use this command to verify the version of the new image.

    Note

     
    When you boot the new image, the boot loader is automatically updated, but the new bootloader version is not displayed in the output until the next reload.
    The following sample output of the show version command displays the Cisco IOS XE Amsterdam 17.1.1 image on the device:
    Switch# show version
Cisco IOS XE Software, Version 17.01.01
Cisco IOS Software [Amsterdam], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 17.1.1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2020 by Cisco Systems, Inc.
<output truncated>

Upgrading the Complex Programmable Logic Device Version

CPLD version upgrade process must be completed after upgrading the software image. During CPLD upgrade, the supervisor module automatically power cycles. This completes the CPLD upgrade process for the supervisor module but also causes traffic disruption. Therefore, auto-upgrade of CPLD is not supported. You must manually perform CPLD upgrade.

Upgrading the CPLD Version: High Availability Setup

Beginning in the privileged EXEC mode, complete the following steps:

Before you begin

When performing the CPLD version upgrade as shown, the show platform command can be used to confirm the CPLD version after the upgrade. This command output shows the CPLD version on all modules. However, the CPLD upgrade only applies to the supervisors, not the line cards. The line cards CPLD version is a cosmetic display. After the upgrade is completed in a high availability setup, the supervisors will be upgraded, but the line cards will still show the old CPLD version. The version mismatch between the supervisors and line cards is expected until a chassis reload.

Procedure

Step 1

Upgrade the CPLD Version of the standby supervisor module

Enter the following commands on the active supervisor:

  1. Device# configure terminal

  2. Device(config)# service internal

  3. Device(config)# exit

  4. Device# upgrade hw-programmable cpld filename bootflash: rp standby

The standby supervisor module reloads automatically and the upgrade occurs in ROMMON. During the upgrade, the supervisor module automatically power cycles and remains inactive for approximately 5 minutes.

Wait until the standby supervisor module boots up and the SSO has formed (HOT) before you proceed to the next step; this takes approximately 17 minutes.

Step 2

Perform a switch over

  1. Device# redundancy force-switchover

This causes the standby supervisor (on which you have completed the CPLD upgrade in Step 1) to become the active supervisor module

Step 3

Upgrade the CPLD Version of the new standby supervisor module

Repeat Step 1 and all its substeps.

Note

 

Do not operate an HA system with mismatched FPGA versions. FPGA version should be upgraded on both the supervisors one at a time.

Upgrading the CPLD Version: Cisco StackWise Virtual Setup

Beginning in the privileged EXEC mode, complete the following steps:

Procedure

Step 1

Upgrade the CPLD version of the standby supervisor module

Enter the following commands on the active supervisor:

  1. Device# configure terminal

  2. Device(config)# service internal

  3. Device(config)# exit

  4. Device# upgrade hw-programmable cpld filename bootflash: rp standby

Step 2

Reload the standby supervisor module

  1. Device# redundancy reload peer

The upgrade occurs in ROMMON. During the upgrade, the supervisor module automatically power cycles and remains inactive for approximately 5 minutes.

Wait until the standby supervisor module boots up and the SSO has formed (HOT) before you proceed to the next step; this takes approximately 17 minutes.

Step 3

Perform a switch over

  1. Device# redundancy force-switchover

This causes the standby supervisor (on which you have completed the CPLD upgrade in step 1) to become the active supervisor module

Step 4

Upgrade the CPLD version of the new standby supervisor module

Perfom Steps 1 and 2, including all substeps, on the new standby supervisor module

Upgrading the CPLD Version: Single Supervisor Module Setup

Beginning in the privileged EXEC mode, complete the following steps:

Procedure

Upgrade the CPLD version of the active supervisor module

Enter the following commands on the active supervisor:

  1. Device# configure terminal

  2. Device(config)# service internal

  3. Device(config)# exit

  4. Device# upgrade hw-programmable cpld filename bootflash: rp active

The supervisor module reloads automatically and the upgrade occurs in ROMMON. During the upgrade, the supervisor module automatically power cycles and remains inactive for approximately 5 minutes.

Licensing

This section provides information about the licensing packages for features available on Cisco Catalyst 9000 Series Switches.

License Levels

The software features available on Cisco Catalyst 9400 Series Switches fall under these base or add-on license levels.

Base Licenses

  • Network Essentials

  • Network Advantage—Includes features available with the Network Essentials license and more.

Add-On Licenses

Add-On Licenses require a Network Essentials or Network Advantage as a pre-requisite. The features available with add-on license levels provide Cisco innovations on the switch, as well as on the Cisco Digital Network Architecture Center (Cisco DNA Center).

  • DNA Essentials

  • DNA Advantage— Includes features available with the DNA Essentials license and more.

To find information about platform support and to know which license levels a feature is available with, use Cisco Feature Navigator. To access Cisco Feature Navigator, go to https://cfnng.cisco.com. An account on cisco.com is not required.

License Types

The following license types are available:

  • Permanent—for a license level, and without an expiration date.

  • Term—for a license level, and for a three, five, or seven year period.

  • Evaluation—a license that is not registered.

License Levels - Usage Guidelines

  • Base licenses (Network Essentials and Network-Advantage) are ordered and fulfilled only with a permanent license type.

  • Add-on licenses (DNA Essentials and DNA Advantage) are ordered and fulfilled only with a term license type.

  • An add-on license level is included when you choose a network license level. If you use DNA features, renew the license before term expiry, to continue using it, or deactivate the add-on license and then reload the switch to continue operating with the base license capabilities.

  • When ordering an add-on license with a base license, note the combinations that are permitted and those that are not permitted:

    Table 1. Permitted Combinations

    DNA Essentials

    DNA Advantage

    Network Essentials

    Yes

    No

    Network Advantage

    Yes5

    Yes
    5 You will be able to purchase this combination only at the time of the DNA license renewal and not when you purchase DNA-Essentials the first time.

  • Evaluation licenses cannot be ordered. They are not tracked via Cisco Smart Software Manager and expire after a 90-day period. Evaluation licenses can be used only once on the switch and cannot be regenerated. Warning system messages about an evaluation license expiry are generated only 275 days after expiration and every week thereafter. An expired evaluation license cannot be reactivated after reload. This applies only to Smart Licensing. The notion of evaluation licenses does not apply to Smart Licensing Using Policy.

Cisco Smart Licensing

Cisco Smart Licensing is a flexible licensing model that provides you with an easier, faster, and more consistent way to purchase and manage software across the Cisco portfolio and across your organization. And it’s secure – you control what users can access. With Smart Licensing you get:

  • Easy Activation: Smart Licensing establishes a pool of software licenses that can be used across the entire organization—no more PAKs (Product Activation Keys).

  • Unified Management: My Cisco Entitlements (MCE) provides a complete view into all of your Cisco products and services in an easy-to-use portal, so you always know what you have and what you are using.

  • License Flexibility: Your software is not node-locked to your hardware, so you can easily use and transfer licenses as needed.

To use Smart Licensing, you must first set up a Smart Account on Cisco Software Central (http://software.cisco.com).


Important
Cisco Smart Licensing is the default and the only available method to manage licenses.

For a more detailed overview on Cisco Licensing, go to cisco.com/go/licensingguide.

Deploying Smart Licensing

The following provides a process overview of a day 0 to day N deployment directly initiated from a device that is running Cisco IOS XE Fuji 16.9.1 or later releases. Links to the configuration guide provide detailed information to help you complete each one of the smaller tasks.

Procedure

Step 1

Begin by establishing a connection from your network to Cisco Smart Software Manager on cisco.com.

In the software configuration guide of the required release, see System Management → Configuring Smart Licensing → Connecting to CSSM

Step 2

Create and activate your Smart Account, or login if you already have one.

To create and activate Smart Account, go to Cisco Software Central → Create Smart Accounts. Only authorized users can activate the Smart Account.

Step 3

Complete the Cisco Smart Software Manager set up.

  1. Accept the Smart Software Licensing Agreement.

  2. Set up the required number of Virtual Accounts, users and access rights for the virtual account users.

    Virtual accounts help you organize licenses by business unit, product type, IT group, and so on.

  3. Generate the registration token in the Cisco Smart Software Manager portal and register your device with the token.

    In the software configuration guide of the required release, see System Management → Configuring Smart Licensing → Registering the Device in CSSM

With this,

  • The device is now in an authorized state and ready to use.

  • The licenses that you have purchased are displayed in your Smart Account.

Using Smart Licensing on an Out-of-the-Box Device

Starting from Cisco IOS XE Fuji 16.9.1, if an out-of-the-box device has the software version factory-provisioned, all licenses on such a device remain in evaluation mode until registered in Cisco Smart Software Manager.

In the software configuration guide of the required release, see System Management → Configuring Smart Licensing → Registering the Device in CSSM

Scaling Guidelines

For information about feature scaling guidelines, see these datasheets for Cisco Catalyst 9400 Series Switches:

https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-9400-series-switches/nb-06-cat9400-ser-data-sheet-cte-en.html

https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-9400-series-switches/nb-06-cat9600-series-line-data-sheet-cte-en.html

https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-9400-series-switches/nb-06-cat9400-ser-sup-eng-data-sheet-cte-en.html

Limitations and Restrictions

  • Control Plane Policing (CoPP)—The show run command does not display information about classes configured under system-cpp policy, when they are left at default values. Use the show policy-map system-cpp-policy or the show policy-map control-plane commands in privileged EXEC mode instead.

  • Cisco TrustSec restrictions—Cisco TrustSec can be configured only on physical interfaces, not on logical interfaces.

  • Flexible NetFlow limitations

    • You cannot configure NetFlow export using the Ethernet Management port (GigabitEthernet0/0).

    • You can not configure a flow monitor on logical interfaces, such as layer 2 port-channels, loopback, tunnels.

    • You can not configure multiple flow monitors of same type (ipv4, ipv6 or datalink) on the same interface for same direction.

  • Hardware limitations—When you use Cisco QSFP-4SFP10G-CUxM Direct-Attach Copper Cables, autonegotiation is enabled by default. If the other end of the line does not support autonegotation, the link does not come up.

  • Interoperability limitations—When you use Cisco QSFP-4SFP10G-CUxM Direct-Attach Copper Cables, if one end of the 40G link is a Catalyst 9400 Series Switch and the other end is a Catalyst 9500 Series Switch, the link does not come up, or comes up on one side and stays down on the other. To avoid this interoperability issue between devices, apply the the speed nonegotiate command on the Catalyst 9500 Series Switch interface. This command disables autonegotiation and brings the link up. To restore autonegotiation, use the no speed nonegotiation command.

  • In-Service Software Upgrade (ISSU)

    • ISSU from Cisco IOS XE Fuji 16.9.x to Cisco IOS XE Gibraltar 16.10.x or to Cisco IOS XE Gibraltar 16.11.x is not supported. This applies to both a single and dual supervisor module setup.

    • While performing ISSU from Cisco IOS XE Fuji 16.9.x to Cisco IOS XE Gibraltar 16.12.x, if interface-id snmp-if-index command is not configured with OSPFv3, packet loss can occur. Configure the interface-id snmp-if-index command either during the maintenance window or after isolating the device (by using maintenance mode feature) from the network before doing the ISSU.

    • While ISSU allows you to perform upgrades with zero downtime, we recommend you to do so during a maintenance window only.

    • If a new feature introduced in a software release requires a change in configuration, the feature should not be enabled during ISSU.

    • If a feature is not available in the downgraded version of a software image, the feature should be disabled before initiating ISSU.

  • M.2 SATA SSD drive: With bootloader version 16.6.2r, you cannot access the M.2 SATA SSD drive at the ROMMON prompt (rommon> dir disk0). The system displays an error message indicating that the corresponding file system protocol is not found on the device. The only way to access the drive when on bootloader version 16.6.2r, is through the Cisco IOS prompt, after boot up.

  • No service password recovery—With ROMMON versions R16.6.1r and R16.6.2r, the 'no service password-recovery' feature is not available.

  • QoS restrictions

    • When configuring QoS queuing policy, the sum of the queuing buffer should not exceed 100%.

    • For QoS policies, only switched virtual interfaces (SVI) are supported for logical interfaces.

    • QoS policies are not supported for port-channel interfaces, tunnel interfaces, and other logical interfaces.

    • Stack Queuing and Scheduling (SQS) drops CPU bound packets exceeding 1.4 Gbps.

  • Redundancy—The supervisor module (hardware) supports redundancy. Software redundancy is supported starting with Cisco IOS XE Everest 16.6.2. However, the associated route processor redundancy (RPR) feature is not supported.

    Before performing a switchover, use the show redundancy , show platform , and show platform software iomd redundancy commands to ensure that both the SSOs have formed and that the IOMD process is completed.

    In the following sample output for the show redundancy , note that both the SSOs have formed.
    Switch# show redundancy
Redundant System Information :
------------------------------
Available system uptime = 3 hours, 30 minutes
Switchovers system experienced = 2
Standby failures = 0
Last switchover reason = active unit removed

Hardware Mode = Duplex
Configured Redundancy Mode = sso
Operating Redundancy Mode = sso
Maintenance Mode = Disabled
Communications = Up

Current Processor Information :
-------------------------------
Active Location = slot 3
Current Software state = ACTIVE
Uptime in current state = 2 hours, 57 minutes
Image Version = Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 16.8.1, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 27-Mar-18 13:43 by mcpre
BOOT = bootflash:packages.conf;
CONFIG_FILE =
Configuration register = 0x1822

Peer Processor Information :
----------------------------
Standby Location = slot 4
Current Software state = STANDBY HOT
Uptime in current state = 2 hours, 47 minutes
Image Version = Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 16.8.1, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 27-Mar-18 13:43 by mcpre
BOOT = bootflash:packages.conf;
CONFIG_FILE =
Configuration register = 0x1822
    In the following sample output for the show platform command, note that both SSOs have formed and the HA_STATE field is ready.
    Switch# show platform
Configured Redundancy Mode = sso
Operating Redundancy Mode = sso
Local RF state = ACTIVE
Peer RF state = STANDBY HOT
 
slot  PSM STATE   SPA INTF   HA_STATE HA_ACTIVE
   1     ready   started     ready    00:01:16
   2     ready   started     ready    00:01:22
   3     ready   started     ready    00:01:27 ***active RP
   4     ready   started     ready    00:01:27
<output truncated>
    In the following sample output for the show platform software iomd redundancy command, note that the State for all the linecards and supervisor modules is ok. This indicates that the IOMD processes are completed.
    Switch# show platform software iomd redundancy
Chassis type: C9407R             
 
Slot      Type                State                 Insert time (ago)
--------- ------------------- --------------------- -----------------
1         C9400-LC-24XS       ok                    3d09h        
2         C9400-LC-48U        ok                    3d09h        
R0        C9400-SUP-1         ok, active            3d09h        
R1        C9400-SUP-1         ok, standby           3d09h        
P1        C9400-PWR-3200AC    ok                    3d08h        
P2        C9400-PWR-3200AC    ok                    3d08h        
P17       C9407-FAN           ok                    3d08h  
<output truncated>

  • Secure Shell (SSH)

    • Use SSH Version 2. SSH Version 1 is not supported.

    • When the device is running SCP and SSH cryptographic operations, expect high CPU until the SCP read process is completed. SCP supports file transfers between hosts on a network and uses SSH for the transfer.

      Since SCP and SSH operations are currently not supported on the hardware crypto engine, running encryption and decryption process in software causes high CPU. The SCP and SSH processes can show as much as 40 or 50 percent CPU usage, but they do not cause the device to shutdown.

  • TACACS legacy command: Do not configure the legacy tacacs-server host command; this command is deprecated. If the software version running on your device is Cisco IOS XE Gibraltar 16.12.2 or a later release, using the legacy command can cause authentication failures. Use the tacacs server command in global configuration mode.

  • Uplink Symmetry—When a redundant supervisor module is inserted, we recommend that you have symmetric uplinks, to minimize packet loss during a switchover.

    Uplinks are said to be in symmetry when the same interface on both supervisor modules have the same type of transceiver module. For example, a TenGigabitEthernet interface with no transceiver installed operates at a default 10G mode; if the matching interface of the other supervisor has a 10G transceiver, then they are in symmetry. Symmetry provides the best SWO packet loss and user experience.

    Asymmetric uplinks have at least one or more pairs of interfaces in one supervisor not matching the transceiver speed of the other supervisor.

  • USB Authentication—When you connect a Cisco USB drive to the switch, the switch tries to authenticate the drive against an existing encrypted preshared key. Since the USB drive does not send a key for authentication, the following message is displayed on the console when you enter password encryption aes command:
    Device(config)# password encryption aes
Master key change notification called without new or old key

  • VLAN Restriction—It is advisable to have well-defined segregation while defining data and voice domain during switch configuration and to maintain a data VLAN different from voice VLAN across the switch stack. If the same VLAN is configured for data and voice domains on an interface, the resulting high CPU utilization might affect the device.

  • YANG data modeling limitation—A maximum of 20 simultaneous NETCONF sessions are supported.

  • Embedded Event Manager—Identity event detector is not supported on Embedded Event Manager.

  • The File System Check (fsck) utility is not supported in install mode.

Caveats

Caveats describe unexpected behavior in Cisco IOS-XE releases. Caveats listed as open in a prior release are carried forward to the next release as either open or resolved.

Cisco Bug Search Tool

The Cisco Bug Search Tool (BST) allows partners and customers to search for software bugs based on product, release, and keyword, and aggregates key data such as bug details, product, and version. The BST is designed to improve the effectiveness in network risk management and device troubleshooting. The tool has a provision to filter bugs based on credentials to provide external and internal bug views for the search input.

To view the details of a caveat, click on the identifier.

Open Caveats in Cisco IOS XE Amsterdam 17.2.x

Identifier

Description

CSCvs22896

DHCPv6 RELAY-REPLY packet is being dropped

CSCvs84212

DHCP server sends out a NAK packet during DHCP renewal process.

CSCvs97551

Unable to use VLAN range 4084-4095 for any business operations

CSCvt13518

QoS ACL matching incorrectly when udp range is used

CSCvt22293

Supervisor C9400-SUP-1XL reload with reason "CPU Usage due to Memory Pressure exceeds threshold"

CSCvt27570

interface with 100FX SFP stuck in up-state

CSCvt27720

Interface remains down, down after changing access vlan and bouncing interface.

Resolved Caveats in Cisco IOS XE Amsterdam 17.2.1

Identifier

Description

CSCvq50632

C9410 - SUP uplinks and/or slot 7 or slot 8 stop passing traffic or fail POST upon SUP failover

CSCvr09651

[C9400] - Loss of data-plane traffic and both supervisor engines missing in system after failover.

CSCvr28169

Fed crashes when show cli for btrace counters is executed

CSCvr40421

9400-SVL : block command "switch 1 role active" when switch is in Stackwise-Virtual mode

CSCvr43553

C9400-LC-24XS LC went into faulty state with few ports in err-disabled state, after chassis reload

CSCvr43959

C9400 ISSU to 16.9.4 or 16.12.1c With Port Security Enabled Causes Traffic Loss

CSCvr63642

To address sync done message missing after LC OIR and switchover resulting in HMS timeout

CSCvr67651

show beacon output is missing fantray beacon status for switch 1 and shows incorrectly for switch 2

CSCvr80063

Catalyst 9400: Memory leak due to bcm54185-debug-slotX file in /tmp

CSCvr83403

Fast hello DAD is not working for Vat69 on 4 slot chassis with sup SVL

CSCvr87505

Mac addr count discrepancy b/w active/standby fed post core flap / sso even when no VC discrepancy

CSCvr88026

C9407R Power setting, default to combine after reload

CSCvr88090

Cat3k/9k crash on running show platform software fed switch 1 fss abstraction

CSCvr90237

Mulitple issues seen if we do SSO with MKA MACsec on Sup ports.

CSCvr95640

Cat9400 SVL: LC shut down config lost for standby switch on staggered booting only

CSCvr98281

After valid ip conflict, SVI admin down responds to GARP

CSCvs00513

iomd crash and LCs in faulty states after autoLC shutdown and config shut/no shut

CSCvs14893

802.1x-MultiAuth/MultiDomain: C9K - Traffic drop in egress direction for Data-Vlan on a Auth port

CSCvs16941

Cat9400 SVL: IDB not created for active switch Supervisor ports on booting

CSCvs20185

DAD iface not being shown under Device360 (StackWise Virtual)

CSCvs62979

9400: 16.12.3: SUP Interfaces stays down after disable enable on the FoGig Interface

CSCvs80222

Cat9400 SVL: Configuration got lost on staggered boot if the LC was ever replaced

CSCvt04880

insert 2nd SUP with 17.1.1 code, Primary SUP 16.12.2 reload

CSCvt13067

Nvram Failed to initializae ( startup missing )

CSCvt49258

60 sec traffic drops seen on uplinks after doing "no enable/enable" and then a swithover

Troubleshooting

For the most up-to-date, detailed troubleshooting information, see the Cisco TAC website at this URL:

https://www.cisco.com/en/US/support/index.html

Go to Product Support and select your product from the list or enter the name of your product. Look under Troubleshoot and Alerts, to find information for the problem that you are experiencing.

Related Documentation

Information about Cisco IOS XE at this URL: https://www.cisco.com/c/en/us/products/ios-nx-os-software/ios-xe/index.html

All support documentation for Cisco Catalyst 9400 Series Switches is at this URL: https://www.cisco.com/c/en/us/support/switches/catalyst-9400-series-switches/tsd-products-support-series-home.html

Cisco Validated Designs documents at this URL: https://www.cisco.com/go/designzone

To locate and download MIBs for selected platforms, Cisco IOS releases, and feature sets, use Cisco MIB Locator found at the following URL: http://www.cisco.com/go/mibs

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  • To find warranty information for a specific product or product family, access Cisco Warranty Finder.

Cisco Bug Search Tool

Cisco Bug Search Tool (BST) is a web-based tool that acts as a gateway to the Cisco bug tracking system that maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. BST provides you with detailed defect information about your products and software.