Installation Guide for Cisco Industrial Network Director, Release 1.5.x
Available Languages
Table of Contents
Installation Guide for Cisco Industrial Network Director, Release1.5.x
When You Employ PnP in Your Network
Upgrade an Existing IND Application
Uninstall an Existing IND Application
Logging in to Cisco IND Application
Installation Guide for Cisco Industrial Network Director, Release 1.5.x
First Published: August 31, 2018
This installation guide contains the latest information about installing the Cisco Industrial Network Director (IND) application on a Microsoft Windows Operating System (OS) and details accessing the application after installation.
Conventions
This document uses the following conventions.
Note: Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.
System Requirements
Before You Begin
Before you install the IND software package, confirm that:
■
No other FTP server is running and listening on port 21
■No other instance of PostgreSQL database is installed on the system
■The following ports are open for both inbound and outbound traffic on the firewall:
–TCP ports 5432, 8088, 8443, 8910, 443, 80, 21, 50000-50050
–UDP port 67 and 30162 for DHCP server if the IND PnP DHCP helper is being used
Note: TCP ports 80 and 443 support IND communication with devices in secure and non-secure modes.
Note: TCP port 8910 supports IND communication when using the pxGrid service.
■The host name of the Windows machine must start with a letter of the alphabet (A-Z or a-z).
–You may use special characters within your password such as digits (0-9), minus sign (-), and period (.) as well as alpha characters.
When You Employ PnP in Your Network
PnP requires that you start and run an NTP server in the network either on a separate Windows server or on the laptop or desktop where IND is installed.
■When you run the NTP server on a separate Windows server in the network (distinct from the IND server). Ensure that the NTP service is up and running at all times.
–When running an IE1000 switch in your network, you must also add the NTP server IP address in the DHCP option43 field to be able to support PnP.
■When you run the NTP server on the IND server (laptop or desktop), perform the following steps to start the Windows Time Service and ensure that it is running all the time:
a. Please go to the Start button and click on Search program and files.
c. Locate Windows Time, observe the current status, and open to make changes.
Installation Steps
Please review all content in this section before installing the IND application.
■Upgrade an Existing IND Application
■Uninstall an Existing IND Application
New Installation
1. Download the Cisco Industrial Network Director (IND) software package from Cisco.com to your system from the Cisco Download Software page https://software.cisco.com/download/navigator.html by following the path below to the IND software:
Products > Cloud and Systems Management > IoT Management and Automation > Cisco Industrial Network Director
2. Click the Download button to download the IND installer file to your system.
3. Double-click the installer file (for example, ind-1.5.0.-xxx.installer.exe) or At the User Account Control window that appears, click Yes to allow the installer.exe file to be installed on your system.
4. At the Language Selection window that appears, the Language option is selected by default and no user intervention is required to change the language. Click OK.
5. At the Setup Wizard screen that appears, click Next.
6. At the License Agreement screen, click the I accept the agreement radio button; and, then click Next.
7. At the Installation Directory screen, click Next to confirm the destination directory. You may specify your own directory or accept the default directory defined in the install script.
8. At the Ready to Install screen, click Next to begin installation of the IND application on your system.
Note: For New installs, if the installer detects that TCP port 8443 is already in use, an Error pop-up window appears asking for you to specify a different port. You can enter any available port.
Note: The installer detects for port 8088 as well. If the installer detects that the port is already in use, a pop-up window appears for the user to re-enter a new available port value.
Note: During IND installation, a postgres file is installed. If the IND installation process attempts to overwrite an existing third-party postgres file, a popup window appears alerting you to the conflict. Additionally, you are instructed to remove that existing postgres file to allow the IND installation to continue.
Note: During IND Installation, an indeterminate progress popup displays until all IND Services initialize and are ready and accessible. Please wait for the initialization progress popup to complete. Depending on your PC configuration, IND Services may take up to 8 minutes to initialize.
IMPORTANT: When IND Installation completes, a window appears with:
■Your initial login information: Username and Password
–Be sure to capture this information, before you exit the screen by selecting Finish.
Upgrade an Existing IND Application
1. Double-click the installer file (for example, ind-1.5.0.-xxx.installer.exe) or click the Download button to download the IND installer file to your system.
2. At the Language Selection window that appears, a default language appears in the drop-down menu by default. The selected language will be same language that you selected at the original install. Click OK.
3. A pop up window appears, asking you to confirm you want to upgrade your current IND application to a new version. Click Yes to upgrade. Click No to cancel the upgrade.
4. At the Setup Wizard screen that appears, click Next.
5. At the License Agreement page, click the I accept the agreement radio button; and, then click Next.
6. At the Ready to Install screen, click Next to begin installation of the IND application on your system.
Note: During an IND upgrade, an indeterminate progress popup displays until all IND Services initialize and are ready and accessible. Please wait for the initialization progress popup to finish. Depending on your PC configuration, IND Services may take up to 8 minutes to initialize.
IMPORTANT: When Setup completes, a window appears with:
–URL for the Application login
–Be sure to capture this information, before you exit the screen by clicking Finish.
Uninstall an Existing IND Application
1. From the Windows system, go to the Control Panel, choose Programs > Uninstall a Program > Programs and Features.
2. In the panel that appears, double-click Cisco Industrial Network Director.
3. At the uninstall confirmation window, click Yes. A window appears showing removal of the files.
4. When the uninstall completes, a window appears confirming completion.
Logging in to Cisco IND Application
Note: After an initial install or upgrade, a Setup complete screen displays a check box to launch Cisco Industrial Network Director. Click Finish to launch the IND Login URL using the default browser of the system on which IND is installed.
IND is a server application and it can be accessed by any client machine that has connectivity to the system on which IND is installed.
Chrome and Firefox are supported browsers. See System Requirements.
1. On the client machine, open your browser window.
2. Enter the URL <https://a.b.c.d:portNum> provided at the end of the IND install, where <a.b.c.d> is the IP address of the system where IND was installed.
Note: By default, portNum is 8443. If the 8443 value is not available during install, you can enter any available port number.
3. At the log in window that displays, enter the initial Login and Password values provided at completion of the application install.
4. Click the arrow in the Your Password field. A window appears requesting you to define a new password.
5. After you define a new password, the application automatically logs you out. You must reenter your login and password to reenter the application.
6. When the IND opens, the Operate > Dashboard for Group Root page appears.
a. Click on question (?) mark icon in the top right-hand corner of the screen to display menu options: Dashboard Help, Guided Tours, Download Logs, API Tool
b. Click on the Guided Tours option to access step-by-step setup instructions for the system.
Installing IND Device Packs
Note: IND Device Packs can only be installed with the IND application that has a matching version number, and the release number must be the same or greater than the IND release number.
For example, in release 1.5.0-xxx, 1.5.0 is the version number and xxx is the release number.
A new device pack must be version 1.5.0 and the release must be xxx or higher.
Note: You can verify the Device Pack version and PID at the Settings > Device Pack page.
Device Pack Installation Options
You can install the IND Device Pack through the IND Application Web User Interface or directly from an executable file present on the Windows system on which the IND Application is installed. The benefit of installing the Device Pack through the Web User Interface is that the device support is available immediately without having to restart the IND application.
Option 1: To install the Device Pack using the IND Application User Interface:
1. Choose Settings > Device Pack page.
The page displays the current version and release number of the installed Device Pack, when it was installed, and the supported Product ID (PID) list.
2. To install a new Device Pack, click Install New Device Pack. Browse the IND device pack executable list, select the desired device pack, and click Upload and Install.
When installation is complete, support for the new devices is available immediately on the IND application. No restart of the application is required.
Option 2: To install the Device Pack executable file directly from the Windows system:
1. Click on the executable file to start installation of the Device Pack.
2. When installation successfully completes, restart the Cisco IND application to activate the new Device Pack.
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Supported Utilities
IND supports the following three utilities:
Reset System Admin Password
As a System Admin, you can reset the password when you are locked out of IND because you have either forgotten your credentials or your credentials have expired.
To reset the System Admin password, you as a System Admin, must have administrative rights to the Windows location where the Cisco Industrial Network Director application is installed as shown in the panel below.
1. Find the Cisco Industrial Network Director folder in your Windows menu.
2. Choose the Reset System Admin password option.
3. In the password change confirmation panel that appears, click Next.
4. In the Reset System Admin Password panel that appears, enter your new password in both the Enter Password and Confirm Password fields. Click Next.
Note: For guidelines on creating IND passwords, click the “i” icon next to the New Password field. A panel with password requirements displays.
Reset Database Password
During install, the IND application automatically generates a random password, which is not accessible to the user.
If you need to access the database, you must reset the IND database password. Additionally, you must have administrative rights to the window in which the application runs.
1. Find the Cisco Industrial Network Director folder in your Windows menu.
2. Click on the folder to display the following options as shown below:
3. Select the Reset Database Password option.
A window appears asking you to confirm that you want to reset the database password.
–To stop the database password reset, click No and close the window.
–To continue with the database password reset, click Yes a Reset Database Password utility window appears. Click Next >. A window displays and prompts you to enter the new password and confirm that entry.
Restore Database Backup
To restore an IND database from a previous IND backup, you must have administrative rights to the Windows location where the IND application is installed.
1. Find the Cisco Industrial Network Director folder in your Windows menu.
2. Click on the folder to display the following options as shown below:
A Question panel appears noting that when IND restarts, any data currently present on IND will be overwritten.
–Click No to stop the restore activity.
–Click Yes to continue the Restore Tool.
4. Enter the location of the Database Backup file. Click Next.
The following validations will be done on the file path you provide for the Backup File:
A) Does the file path exist and is it a valid IND backup file?
B) Is the backup compatible with the IND version running currently?
Note: A backup is considered incompatible if the IND version currently running supports a greater number of PIDs than the last backup version.
Note: Once all validations complete, data from the backup will be restored to the database and IND will restart.
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