The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The chapter explains cache, the purpose of cache refresh, and how to perform cache refresh for various features in the Cisco Patient Connect Admin View.
The topics in this chapter include the following:
Cache keeps records of all items you have viewed or downloaded while surfing on the Cisco Patient Connect application. Cache helps to speed up display time by loading the page locally instead of downloading everything again when you visit the same page for a second time. In such scenario, it may not be able to pull the latest data or changes occurred in the application.
Cache Refresh feature allows you to clear old data and pull the latest data for a particular feature. It also helps to apply new code or configuration changes to a feature.
You can perform cache refresh in the following circumstances:
Cache Refresh enables the changes to reflect on the Patient View or Care Team applications immediately and on time. For example, an administration can click TV Guide refresh button in a scenario when a patient is not able to choose a channel to watch or when Patient View channel guide hangs. TV Guide can be refreshed if it is reported that the patient data is not being properly displayed or is outdated in either Patient View or Care Team View.
Refreshing the cache may affect the smooth functioning of a feature in Patient View or Care Team View. For example, refreshing the TV Guide cache will suspend TV viewing for a few minutes. During this time, patients will not be able to watch television.
Choose a time for cache refresh that will impact as few patients as possible.
Note Before performing cache refresh on a feature that is displayed on Patient View, consider broadcasting a message prior to the refresh in order to inform patients that the feature will not be available for a few minutes.
Click the appropriate Refresh button in the Cache Refresh page. The following table lists the cache refresh buttons and their descriptions.
Table 9-1 Cache Refresh Buttons