Monitoring and Troubleshooting Sites
This chapter provides contains the following section:
Monitoring and Troubleshooting
Use this procedure to monitor and troubleshoot sites.
Step 1 From the Cisco IWAN home page, click Monitor and Troubleshoot. The Monitoring page opens and a map displays with all of the sites highlighted, indicating the number of hubs and branches present across the globe for Cisco IWAN.
Figure 6-1 Monitoring Page
Step 2 Click a highlighted site. The Site Details page opens with the following information and additional tabs:
- Site status—Whether the site is provisioned.
- Application status—Status of the application.
Step 3 Click the Hub Topology or Site Topology tab, to view the topology of the hub or site as appropriate, including the site name, site location, and preferred POP.
Step 4 Click the IP Address Allocation tab to view a list of devices in the site and the IP addresses to which the devices are allocated.
Step 5 Click the Application Health tab to view the application usage on the site in a graphical format. The graph displays the following:
- Various applications configured for the site.
- Bandwidth usage for each application.
- Statistical trend for each application.
Figure 6-2 Application Health Tab
Step 6 Click the Alarms tab to view issues with a site.
Note The Alarms tab appears only when the system suspects that the site has an issue because of an application or due to bandwidth allocation.
Step 7 Click the Troubleshooting tab to troubleshoot the application when the hub or branch site application health is critical as shown in the following figure.
Figure 6-3 Troubleshooting—Detection
In addition to detecting the application causing the issue, the system also provides suggestions to improve the site. For example, if a site uses more bandwidth the system suggests adjusting the bandwidth among the various applications to provide more bandwidth to the application causing the issue.
Figure 6-4 Troubleshooting—Healing a Site