Sponsor Portal User Guide for Cisco Identity Services Engine

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About This Document

Overview

This guide provides instructions for non-administrative users to manage guest network access independently. It covers essential tasks, including creating, monitoring, and maintaining guest accounts, as well as managing the guest life cycle through account extensions or expiration. By using the Sponsor portal, sponsors can simplify the guest on boarding process and reduce administrative overhead while ensuring that guest network activity remains compliant with organizational security policies.

Introduction To The Sponsor Portal

Outlines an overview of the Sponsor portal, covering the essential procedures for signing into the platform and offering troubleshooting guidance for users who are unable to access their accounts due to them being locked.

Create Guest Accounts

Outlines procedures for managing guest accounts. Learn how to create different types of guest accounts, including known and random configurations, as well as how to import guest data.

Manage Guest Accounts

Outlines the tools and procedures for managing the lifecycle of guest accounts within the Sponsor portal. Use these features to edit, suspend, delete, or reinstate access and maintain secure network connectivity for your visitors.

Pending Guest Accounts

Provides instructions on how to review and manage guest access requests using the Pending Accounts page. Use these tools to approve or deny pending accounts, ensuring that only authorized visitors gain access to your network.

Notices and Notifications

Describes how to monitor account creation notifications and effectively distribute login credentials to guests. Use these procedures to ensure visitors receive their access details through various communication channels after their accounts are created.